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“Great hotel - good facilities.” 5 of 5 bubbles
Review of Donnington Valley Hotel and Spa

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Donnington Valley Hotel and Spa
Ranked #4 of 16 Hotels in Newbury
Hereford, United Kingdom
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Great hotel - good facilities.”
5 of 5 bubbles Reviewed 16 November 2011

Recently had an overnight stay in this hotel.

Nice room, great food and polite, attentive service. Didn't have time to use all of the facilities but the golf course and spa looked great and could certainly consider returning for a golf break.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HerefordshireSara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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868 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
martingirl129
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

2nd visit to Donnington Valley. Again everything 1st class. from management to housekeeping staff .They all cater for your every need. My husband enjoyed the gols whilst I enjoyed my Spa visit's.Two days days of shear indulgence.We will be going again.

Room Tip: All rooms are great but I would prefer a front facing room.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martinigirl129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DVH-GM, General Manager at Donnington Valley Hotel and Spa, responded to this review, 24 November 2011
Dear Martinigirl129
It was lovely to welcome you back and delighted to read that you had another “1st class” stay with us at Donnington. We are looking forward to welcoming you back for visit number 3 – and this time we may well have to name a cocktail after you!
Do not hesitate to contact me directly to make any arrangements personally, and thanks again for taking the time to feedback, it is greatly appreciated by all of the team.

Very best wishes,
Anthony
anthonycox@donningtonvalley.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
4 of 5 bubbles Reviewed 14 November 2011

A group of us stayed the bedrooms were lovely and the bathrooms beautiful. The spa facilities were great, I especially liked the quality of the complementary shampoo/conditioner etc. The pool, sauna, steam room were a real treat. There were some helpful members of staff. The food was lovely, we had dietary requirements that they catered for without fuss. All in all a Good choice of hotel and I would go again.

  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank antoinette geor... h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DVH-GM, General Manager at Donnington Valley Hotel and Spa, responded to this review, 24 November 2011
Dear antoinette geor... h
Thank you very much indeed for posting a review following your spa break with us. I was delighted that you had a great stay. The product we use in the changing areas is by Spa Find, (the conditioning mud is particularly popular!) and we also use some of the range as part of our signature treatments.
I do hope we have opportunity to welcome you back to Donnington Valley soon, and as always please do contact me directly so I may arrange this for you.
With best wishes,
Anthony
anthonycox@donningtonvalley.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 8 November 2011

Just retuned from a weekend spa break at Donnington Valley Hotel. We couldn't fault it - the staff, the room, the facilities were all excellent. Arrived on Saturday and spent the afternoon relaxing in the spa - swimming, sauna, jacuzzi. Followed by a superb meal in the restaurant in the evening. The bar area is absolutely lovely - and we had a lovely time sitting by the fire sipping our liquors after dinner. Great nights sleep - the hotel is so quiet, followed by a wonderful breakfast in the morning. We had a neck, back and shoulder massage mid morning, followed by another few hours relaxing in the spa. We (regrettably) left late afternoon but wanted to stay longer. If you need some time to get away from it all and recharge your batteries - this is the place to do it! We loved every minute and have already booked to do it all again soon.

Room Tip: Sadly we over looked the car park, but in November with the dark evenings it didn't bother us...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gemstone21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DVH-GM, General Manager at Donnington Valley Hotel and Spa, responded to this review, 24 November 2011
Dear Gemstone21
Many thanks for your review – delighted that you had such a wonderful time with us! Thank you for re-booking do let me know when you are coming for the next "recharge" so I can arrange that golf course/garden view for you.
With best wishes,
Anthony
anthonycox@donningtonvalley.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thame
2 reviews
1 of 5 bubbles Reviewed 8 November 2011

Awful service in the Spa. Terrible service from the rude receptionist. The restaurant service was even worse still..!! Spent about £350.00 for a night with meal & 2 spa treatments, but with hindsight I would not even have valued the experience above £100. I even e-mailed them complaining about how terrible it was and they did not even both to reply. Stay away...There are hundreds of better places to spend your money and enjoy your break.

This was our second stay at the hotel... The first time was only marginally better, but we made the mistake of giving them a second chance.

The experience totally ruined the first break that my wife and I have had together since our son was born almost 2 years ago.

Room Tip: The only rooms I could recommend would be in a different hotel.
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank D G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DVH-GM, General Manager at Donnington Valley Hotel and Spa, responded to this review, 24 November 2011
Dear DG
I was very disappointed to read your review, and I am very sorry that we haven’t met you expectations, I will be in touch directly.
With best wishes,

Anthony Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

Stayed for a week this October on business trip.
Rooms good size and well equiped.
Spa / gym areas are well equiped and clean.

  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jolly111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DVH-GM, General Manager at Donnington Valley Hotel and Spa, responded to this review, 24 November 2011
Dear Mrs OE
Thank you very much for taking the time to post a review following your stay to attend our evening with Chateau de Campuget earlier this month. The team were thrilled with your comments and I was delighted to read you enjoyed dinner. We have a number of food and drink events planned for 2012 and I do hope we have the opportunity to welcome you back on a future occasion. Please do get in touch directly with me at anthonycox@donningtonvalley.co.uk so I may arrange this for you personally.
Once again, thanks again for your comments
Best wishes,
Anthony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes
Level Contributor
109 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 7 November 2011

We stayed last weekend at Donnington Valley to attend the wine tasting dinner which had been arranged on Saturday evening. We were a group of 8 and at short notice we informed the restaurant manager that there were 3 special dietary requirements and they just took it on board and made the necessary arrangements without fuss or hesitation. The dinner was excellent and the hotel rooms are of an excellent standard and very comfortable. I will definitely stay here again and would recommend this to my friends.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsOE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Donnington Valley Hotel and Spa

Property: Donnington Valley Hotel and Spa
Address: Oxford Road | Donnington, Newbury RG14 3AG, England
Region: United Kingdom > England > Berkshire > Newbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Newbury
#1 Romantic Hotel in Newbury
#2 Luxury Hotel in Newbury
Price Range (Based on Average Rates): £
Hotel Class:4 star — Donnington Valley Hotel and Spa 4*
Number of rooms: 110
Official Description (provided by the hotel):
Surrounded by glorious hills and stunning parkland, Donnington Valley Hotel and Spa is a natural blend of charm and elegance with uncompromising quality and countryside views. Home to 111 bedrooms, Donnington Valley is a privately owned 4-star country hotel in the heart of Berkshire with a state of the art spa and 18 hole golf course. ... more   less 
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Also Known As:
Donnington Valley Newbury
Donnington Valley Hotel Newbury
Donnington Valley Hotel And Spa Newbury, Berkshire

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