I find the reception staff unhelpful and rude. Last time I stayed I arrived at the hotel at 11pm and they informed me that they were overbooked and I had been booked into their 5* sister hotel (like it was some kind of favour)
I asked why they did not contact me to explain this (after all it was 11pm) and they just ignored the question....
I stay in Newbury every week and to be honest I'd rather stay at the Hilton Central - and that saying something!
- Official Description (provided by the hotel):
- Surrounded by glorious hills and stunning parkland, Donnington Valley Hotel and Spa is a natural blend of charm and elegance with uncompromising quality and countryside views. Home to 111 bedrooms, Donnington Valley is a privately owned 4-star country hotel in the heart of Berkshire with a state of the art spa and 18 hole golf course. ... more less
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- Also Known As:
- Donnington Valley Newbury
- Donnington Valley Hotel Newbury
- Donnington Valley Hotel, Golf & Spa Newbury, Berkshire