Booked a night for my wife as a weekend away to visit Highclare Castle. On arrival I was not best pleased. The reception has damp patches on the walls and the roof was leaking onto the reception carpet. The surly receptionist grunted directions to our 'suite' on entering the suite I took all of five seconds to turn around and go back to reception and complain. It is obvious that they have one good room and that's what you see on the website as our 'suite' was a large room with a bath within that room and separate bathroom, the bed was straight out of a 70's hotel......it was made of bamboo!!!! In fairness the manager offered to reduce the rate but the full price of this room was £240, I got it on offer for £170 and he offered to reduce to £130 with a bottle of champagne. However, trust me you could get a nicer room in a nicer hotel, closer to the town centre by staying and the Premier Inn 200 yards away.
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- Also Known As:
- Newbury Manor Hotel Berkshire