We stayed for 4 nights Monday to friday 23rd-27th September, two adults and a 2.5 year old toddler. We were in a Gold Apartment on Plantation Quay and went for Premium Dining at the Deck Restaurant.
Pros: The food was lovely, the restaurant clean, bright and airy, and there was something for everyone, and lots of naughty puddings. We loved the Wok Station and the pasta bar, as well as the carveries and choice of fish.meat etc. Breakfasts were great too. For lunch we self-catered, we took bread, cheese, apples etc with us and it was all we needed as the two other meals were huge :-)
The apartment interior was not luxury, but it was very clean, comfortable and cosy. We didnt really hear any noise from our neighbours so that was fine. The beds were very comfortable, we all slept really well all week. It had a big flat screeen tv with plenty of channels, and we were able to get high speed internet on our phones all week (not that we needed it really) even though the wi-fi wasnt free after 15 mins.
The Splash Waterworld was a good included extra, we went there twice and our daughter loved it. Bob the Builder's Yard (toddlers fun fair) was also well used by her, as were the numerous playgrounds and the soft play area in the Syline Pavilion. She also loved the trampolines and the bouncy pillow. The childrens nursery was lovely and the staff great, my daughter attended for one two-hour session and she seemed to really enjoy that, and it was great value at only £6 for the session.
The Cons: Basically the behaviour of many of the other guests spoiled it for us, I agree with one of the other reviewers who mentioned Jeremy Kyle - certainly that is what we were thinking! We are pretty down-to-earth and not in any way snobs, but basically a lot of the people were just rough, the language and the general behaviour was not good. I found it all a bit depressing to be honest.
Smoking: Butlins really need to sort this out, in every area of the resort (that was outdoors) people just smoked constantly, so that even though you are in the open air, you are constantly breathing in other people's smoke, not pleasant, and not good for the kids either. There were always a lot of staff around, I dont think it would be that difficult to restrict it to certain areas.
The exterior of a lot of the accommodation was very tired, it didnt give a great first impression, although our apartment was nice inside, the iron outdoor stairs leading up to it were very rusty with peeling paint, all of the apartments looked like this, considering they were "Gold" we were lead to expect a bit better. Mind you were were very lucky judging by what I have read on here from other reviews, and by some of the older style chalets I walked past, they looked really grim!
To sum up: it was ok for what we paid, (£370 as we saved extra by booking early) for 5 days including food, but dont expect too much, and dont pay full price as I think you will feel ripped off.
- Also Known As:
- Butlins Minehead Hotel Minehead
- Butlins Hotel Minehead
- Butlins Resort
- Butlins Minehead Resort