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“Always a great holiday!”
Review of Butlin's Minehead

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Butlin's Minehead
Ranked #5 of 12 Hotels in Minehead
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Always a great holiday!”
Reviewed 21 July 2014 via mobile

Family 4 night break at Butlins in a self-catering silver bungalow for 3 adults 2 children. We all had a great time, the bungalow was very clean as was the whole resort. The splash waterworld and fairground were fun for all of us. The evening entertainment was really good from the ragdolls-a jersey boys tribute, to the Viva produced Freddie and blues brothers shows. We purchased the b-line fast passes to ensure we were able to get good seats every time, they are worth the extra money if you don't like queueing and also get you into the pool before its official open time too. The circus there was amazing and so worth the 5 pounds admission. All staff were friendly and all in all we had a lovely holiday as we usually do. Don't go there expecting luxury you won't get it, go there to enjoy yourself that's the idea of Butlins! The only drawbacks were a lack of daytime entertainment for children over 9 and it seems as if they're trying to make you pay for the added extras. We've already booked to return in October!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aprestodwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 24 July 2014
Hi Aprestodwi,

We're pleased you had a great holiday, fantastic to hear you enjoyed the circus too! Thank you for your honest feedback, we will pass on your comments to resort regarding the daytime entertainment.

We can't wait to see you in October!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (817)
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English first
leicester
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 July 2014

Being 1st timers at Butlins we were not sure what to expect.
We booked a "deal" through the Daily Mail offers.
We booked standard accommodation. This was "no frills" but perfectly suited our needs. It was basic but clean and had everything we needed. We had a couple of complaints with the accommodation and these were both dealt with fast and efficiently.
All staff on the site were very friendly and helpful.
We took our own food and cooked in the apartment but found that the pubs on site were not over priced
We had in our party 2 boys aged 11 and 13. They thoroughly enjoyed themselves. They liked the pool area better than Center Parcs and loved playing on the fair and the football pitches.
There is so much for all ages to do here I would definitely recommend it.
We will be returning but will go for a higher grade of accommodation to get more facilities.

Room Tip: Higher grades of accommodation have more facilities
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank mummymoonmonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 24 July 2014
Hi Mummymoonmonkey,

Thanks for your lovely review, we're glad you had a great time with us and that your boys enjoyed Splash Waterworld!

We'd love to have you back again soon!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 19 July 2014

Just returned from a 4night break at minehead

Firstly i would like to talk about the room , upon entertin we were suprised at how basic the room was , the carpet wasnt in v good condition and the pillows were like paper , was also really upset that my friend was meant to enter her accomodation by 3 and we arrived at 3:05 and it hasnt even been cleaned , some improvemtns to the accomodation could be made as my friends room stank of wee everytime i walked in and ours stank aswell , paying £295 for 4night isnt the sort of service i expect tbh

Now id like to move onto the resort experience itself and would like to point out aome areas where improvements could be made , firstly restaurants (the deck) , the food choice wasnt brilliant and wasnt great that had all the way into the yacht club to het a carvery which wasnt brilliant when inhad stomach cramps every day , think a carvery option should be offered in the deck too , also some covers for tje rolls , there was flys all over them

Next centre stage , this place absolutely stank of feet or sometjing and really wasnt pleasant and the heat was unbearable , the smell really isnt pleaseant for guests

Also the prizes in the arcade were dissapointing , more ornaments like they use to have would be great

Upon walking into the skyline the first thinf that hit me was the disgustikng carpet i was faced with , doesnt give a very modern look so think that this could do with some cosmetic improvements thay would make the area a whole lot better.

Finally the entertianment , the entertainment was great but fond it finished way too early , last thing in skyline being 7:15 is a joke when other resorts is abour 8:00 , its just too early and also the last thing in reds and centre stage was 9:00 which isnt great when your on holiday

Apart from this had a reallt lovely time but as ive said some improvements could be made to make our stay sparklr that little bit more

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hobbsy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 22 July 2014
Hi Hobbsy111,

Thank you for your review, we appreciate you taking the time to give us honest and detailed feedback.

We clearly fell short of your expectations, and of the high standards we set ourselves - and we apologise. From the closure times you mentioned, could it of been that you were on one of our 'Just For Tots' breaks? On these breaks the entertainment and start/finish times are geared towards families with children aged 5 and under.

We're pleased you still had a lovely time, we would love for you to come back again so we can have the chance to provide you with that sparkle you were missing!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level 6 Contributor
698 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed 19 July 2014

Stayed in an 8 berth caravan on the Lakeside Park with wife, 2 adult daughters and 2 year old grandson.Visit was booked by my daughter and my expectations were not high. However, despite my scepticism I am now a convert - we had a lovely time. Need to be there with children to enjoy the place really, but plenty of facilities and great entertainment for the young ones. We were lucky to visit when Thomas the Tank Engine was running at the nearby Minehead Steam Railway - bonus as our grandson loves Thomas and Friends. The caravan was a newish one - clean and spacious. I suspect we will revisit next year!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank jandlUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 22 July 2014
Hi jandlUk,

Thank you for your review, we're so pleased you and your family enjoyed your stay with us and there was lots for your little ones to do.

We hope you visit us again soon!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014 via mobile

We have just come back from a week in the silver apartment's. The staff are fantastic couldnt be more helpful and this was from the cleaner who offered to carry my suitcases up the 2 flights of stairs to the bar staff willing to carry drinks to your table. Nothing was too much for the staff, very pleasant. I couldnt fault a thing, the site and apartment were so clean id even describe as spotless. When I read the bad comments on here I question if they actually went to the same place as me its strange how anyone can moan about it, these people have to remember this isnt a 5star hotel.
We had the standard food package in the Ocean Restaurant and couldn't fault it, at the end of the day its a canteen (dont expect 5 star) lots to choose always something you will like.
We definitely intend to go back next year but for longer as there was so much for the kids to do we didnt get chance in a week.
Thank you Butlins for a fantastic holiday. ...
Remember people a holiday is what you make it. If u want 5star go and pay for it!

Stayed July 2014, travelled with family
Helpful?
1 Thank kim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 22 July 2014
Hi Kim,

We're so pleased you thought Butlins Minehead was "fantastic", what a wonderful review! Great to hear our team made your stay with us so special.

We can't wait to have you back for a longer stay so your children can experience everything Butlins has to offer!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 July 2014

Second year running we stayed in a private caravan in the Lakeside park.Very pleased with the standard of these new caravans.Anyway Really enjoyed our week in Butlins,with the excellent Splash world for swimming and flume rides.Great shows for the children especially The Skyline gang and the other character shows.The Circus is well worth a visit as are the evening shows featuring African Fusion,truly amazing,also we saw the brilliant Cirque du Hilarious and Scooby Doo as well.The Firehouse Grill deserves a mention as well as a good value place to eat.One little moan was the Helter Skelter,seems half the time it wasn't working.,and make sure you take plenty of money as there are lots of rides / activities that are not included in price.

Stayed July 2014, travelled with family
Helpful?
Thank debanddaveSwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 22 July 2014
Hi debanddaveSwindon,

Thank you for your review, great to hear you thought our Big Top Circus at Minehead was worth the visit!

We've had some problems recently with the hand rail on the Helter Skelter due to hot weather, which is why during parts of your stay it was not open. The safety of our guests is our main priority and we cannot take any risks when it comes to this. We are working on a solution for the ride and hope to have it up and running full time as soon as possible.

We're pleased you had a great stay and hope to see you again soon!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 July 2014

I stayed at Butlins Minehead for the Just for Tots week, and booked a Gold appartment with Premium dining for my 3 year old daughter, my mother and I

On arrival I was delighted to have been upgraded to Blue Skies apartments, which were absolutley fantastic - we had a huge balcony overlooking the beach, a kingsize master bedroom with ensuite, (containing bath and shower) and a twin room with another bathroom just outside the door.

The apartment was spotless, and amazingly well equipped - dishwasher, washer/dryer, cooker and hob, microwave, wine glasses, complimentary tea/coffee, toiletries and even dishwasher tablets. The six seater table was also a nice touch, as was the free wifi.

The premium dining package gave us the option to eat in the Yacht club or Deck restaurants - both of which were really good - always a choice of at least three main courses, plus soup station, salad bar and an option of hot or cold desserts, plus an ice cream machine for the little ones and unlimited soft drinks.

The entertainment, as you would expect on Tots week was all on reasonable early, although this suited us perfectly. The Skyline Gang and the Scooby Doo show were the highlight of my daughters week

The entire resort was spotless, including the many play parks and the outdoor splash park.

The indoor and outdoor fairgrounds were free, although my little one was too small for many of the outdoor rides, the staff were all very friendly and helpful.

We also took the little train from the resort into minehead and back, which my little one loved and cost less than a fiver for the three of us.

We had a fantastic time at Minehead, and cant wait to come back!

Room Tip: If you can upgrade to Blue Skies Apartments do so, wifi is restricted to 15 free mins per day elsewh...
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Vikki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Minehead, responded to this review, 22 July 2014
Hi Vikki,

Great to hear you had a "fabulous" time at Butlins Minehead on the 'Just For Tots' break. We're pleased you were so impressed with our Blue Skies apartments and that the Skyline Gang and Scooby-Doo were the highlights of your daughters week!

We'd love to have you back again soon!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Butlin's Minehead

Property: Butlin's Minehead
Address: Warren Road, Minehead TA24 5SH, England
Region: United Kingdom > England > Somerset > Minehead
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 12 Hotels in Minehead
Price Range (Based on Average Rates): £
Hotel Class:4 star — Butlin's Minehead 4*
Number of rooms: 559
Also Known As:
Butlins Minehead Hotel Minehead
Butlins Hotel Minehead
Butlins Resort
Butlins Minehead Resort

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