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“Noisy ++ due to functions”

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Hilton Garden Inn Luton North
Ranked #5 of 26 Hotels in Luton
Certificate of Excellence
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SUNSHINE COAST AUSTRALIA
Level 6 Contributor
245 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
“Noisy ++ due to functions”
Reviewed 6 July 2014

We stayed here on a Saturday night. Our room was the standard Hilton garden inn room set up. All fine - no problems with the room. It overlooked the hotel courtyard There were two wedding functions going on. We had dinner in the restaurant, food and service were OK, but noisy due to the wedding guests taking over the bar area and the outside courtyard. This turned into a real problem late at night as they continued drinking late into the night and out in the courtyard until 2am !!!
I complained on check out about the noise and filled in a form but never heard back from the hotel.
I would not recommend staying here on a Friday and Saturday just in case you want to get some sleep !!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank rojaan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 6 July 2014

A really great hotel. Quiet, not too many guests which was nice. Arrived to a very speedy check in. Room was very clean and tidy. Beds are very comfortable. Breakfast was excellent! Staff are more than happy to accommodate your needs and are very friendly! Would recommend to everyone!

  • Stayed June 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich
Level 6 Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 June 2014

Really nice comfortable hotel to stay the night before travelling, very comfortable beds, good shower and lovely food in the restaurant. Very friendly staff, we included parking and booked with Holiday Extras and the car stays at the hotel, free taxi to/from airport, overall a good package not the cheapest but I always say you get what you pay for.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Mandmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2014

very nice and helpful staff. Felt welcomed on arrival. Had to do a late booking due to problems at Luton airport. Staff very supportive and attentive. Rooms nice and clean. Everything went smooth and able to return to airport the next morning

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Henk P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hilton Garden Inn Luton North, responded to this review, 26 June 2014
Dear Henk P, Thank you for your review of the HGI Luton I hope that you have opportunity to stay with us again and experience some of the facilities the hotel has to offer such as our Pavilion Restaurant and fully equipped fitness room in the near future. Kind Regards, Stacey Boast, General Manager
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Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2014

Would recommend this hotel, clean rooms and comfy beds! Good breakfast selection, full English Breakfast selection, waffles, fresh fruit, tea and coffee. Great price. Would recommend to any traveler in the area!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank T3983QCjaneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hilton Garden Inn Luton North, responded to this review, 26 June 2014
Dear T3983QCjaneb, Thank you for your review. It is great to read that you had a comfortable stay and had the opportunity to experience our breakfast buffet. Your recommendation and loyalty is very much appreciated. I hope we can welcome you back again soon. Kind Regards, Stacey Boast, General Manager
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Portsmouth, United Kingdom
Level 6 Contributor
381 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 824 helpful votes
Reviewed 18 June 2014

The Hotel is located on a business estate but it looks nice and modern. We were parking at Luton Airport from the next day and the hotel was only a 10 minute drive from there so was a perfect location for us. They also have ample and free parking at the Hilton where other hotels closer to the airport tend to charge.

We received a warm welcome when we arrived followed by a nice and easy check-in. Our room was set up as requested (suitable for a family). The room was excellent, nice and clean,modern furnishings and very comfortable. There was a fridge and tea making facilities. The only thing that was missing from the room was a bottle opener! The bed had a mattress adjuster device which we had never seen before. This allows you to change the softness/ firmness of the mattress on either side at the turn of a dial. I thought it was a gimmick but come the night and after a bit of experimenting, I found a comfortable setting for me and got a good night's sleep. Wi-Fi was excellent and was free to connect to.

I don't know how old the property is but everything looked new and well looked after. The only thing missing from the property which would make it excellent is a swimming pool. Otherwise there is a little exercise room/ gym. There is also a business centre with free printing which came in hand for printing our boarding passes.

The breakfast was excellent and is worth adding to your rate. There is all the selection of hot cooked favorites to fresh fruit, meats, pastries and juices. It was a great way to start the day and worked out at around £20 for 2 children and 2 adults.

This would definitely be our first choice if we are looking to stay in the area again.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
2 Thank walshyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hilton Garden Inn Luton North, responded to this review, 26 June 2014
Dear Walshyfamily, I am pleased to read that the HGI Luton provided a comfortable start to your holiday. As the hotel is just 3 miles from the airport you are able to enjoy the convenience of a short journey without the aircraft noise. Our hotel is now 6 years old and we take great pride in the constant maintenance programme we undertake to ensure our bedrooms and public areas maintain a cared for feel. We have recently replaced all our bedroom corridor carpets and lounge furniture with further works planned in our restaurant later this year. Our breakfast buffet is a great start to the day, I hope you had chance to try the HGI signature waffles! Thank you for taking the time to share such a detailed review, I hope we are able to welcome you and your family back again soon. Kind Regards, Stacey Boast, General Manager
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Level 6 Contributor
220 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 13 June 2014

A nice new hotel nice rooms and usually good food, which is a not what you always experience at a chain hotel brand.

Very friendly staff and always helpful and attentive, free parking on site is also a bonus here.

Easy access for both the town and airport and I would advise that visitors take advantage of the food in the vibrant Asian quarter of the town.

  • Stayed May 2014, travelled on business
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    • Cleanliness
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Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hilton Garden Inn Luton North, responded to this review, 26 June 2014
Dear Davejstorer, Thank you for sharing your review of the HGI Luton. The team will be pleased to hear you found them helpful and attentive and our kitchen team are always grateful for feedback about the food they prepare. We have changed our restaurant and bar menus this week so hope we are able to welcome you back again soon to try them. Kind Regards, Stacey Boast, General Manager
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Additional Information about Hilton Garden Inn Luton North

Property: Hilton Garden Inn Luton North
Address: 110 Butterfield Great Marlings, Luton LU2 8DL, England
Phone Number:
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Luton
#1 Green Hotel in Luton
#4 Business Hotel in Luton
#4 Family Hotel in Luton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Garden Inn Luton North 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Hilton Garden Inn Luton North Hotel Luton
Luton Hilton

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