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“Ideal for an early flight!”

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Ibis London Luton Airport
Ranked #9 of 26 Hotels in Luton
Perth, United Kingdom
Level 6 Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Ideal for an early flight!”
Reviewed 17 June 2014 via mobile

We didn't fancy driving up from South Wales in the middle of the night so picked this hotel based on price and location. It was clean and comfortable with a good shower and £5 for overnight parking was reasonable. We ate in the restaurant which was OK and the free WiFi was good too. All in all we would use this hotel again if flying early.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank fofoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 18 June 2014
Dear fofoma,

Thank you for your recent review of your experience at Ibis London Luton Airport. I am very happy to hear you enjoyed your time with us and I appreciate the positive feedback.

Thank you for recommending us and I do hope you choose to stay with us again next time you are staying in the area.

Best regards
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
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United Kingdom
Level 4 Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 June 2014

Chose the Ibis hotel as it was ideally situated prior to our early departure from the airport and also included parking for the duration of our holiday. However the car park isn't at the hotel, but the other side of the M1. This wasn't can issue as there is a curtesy bus back to the hotel was parked and a coach back when you return. The hotel room was clean, comfortable and well kitted out. All staff were very polite and helpful. I would recommend this hotel if your looking to stay over prior to travelling.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tobyowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 17 June 2014
Dear tobyowen,

Thank you for taking the time to write a review of your recent experience at Ibis London Luton Airport. I do appreciate the positive feedback and I am happy that you were satisfied with your stay. We do offer onsite parking to all customers that book directly with us, but I am glad that the location of your off site parking was not too much inconvenience.

Thank you once again for your comments and I do hope to have the chance to welcome you back for another satisying stay.

Best regards
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Hertford, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 13 June 2014 via mobile

Another poor experience in an Ibis hotel. This time at Luton airport were upon checking in we were told that the car parking space we had parked was not for us and we had to park several miles away on the other side of the M1. Thus totally negating the purpose for staying in a hotel with walking distance of the terminal. Will not be staying again.

Stayed June 2014, travelled with family
Helpful?
Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 17 June 2014
Dear Ian A,

Thank you for your recent review of your experience at Ibis London Luton Airport. I am disappointed to hear that you were not happy with the arrangements of your booking. The agent that you made your booking with should have made the details for your parking clear to you at the time of booking. I will of course forward your comments to them. Customers that book directly with Ibis, do leave their car on the onsite car park.

Thank you again for your feedback and if you are interested in staying with us in the future, please call us directly on 01582 424 488, so we can give you the best possible offer.

Yours Sincerely
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Travellers are raving about these Luton hotels

Eastbourne, United Kingdom
Level 6 Contributor
228 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 13 June 2014

Second time staying here and this time was better than the last. Had a good room (279) which was quiet and peaceful. Not much of a view but the room was clean. The curtains could have done with some attention as they were falling off the runner. However the bed was really comfy, wifi worked well and I had a really good nights sleep. Breakfast was fine and good service from the staff. So, no complaints!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ahj1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 16 June 2014
Dear ahj1970,

Thank you for your recent review of your second experience at the Ibis London Luton Airport. I am really happy to hear that this stay was better than your last stay and it proves that we are continually improving all the time. I hope you will say your next stay was better than this one!

The team will be encouraged by your review, especially the breakfast team. Thank you once again for your review and I do hope you will come back to see us for a 3rd time!

Best regards
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Newark, Delaware
Level 5 Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 June 2014

We stayed at the Ibis in anticipation of a very early morning flight. The room was basic, but that wasn't a surprise. We had 3 in the room (1 child, 2 adults) and the child got a bed under the window. it was a bit tight- the sill touched her elbow when she was in the bed.

it took us a while to find our room (#141). It seems that there are two 1st floors in this hotel. Once we found the room, we were pleasantly surprised. Though quite basic, it was comfortable and very clean. The bed was comfortable, and the duvet (these seem to be everywhere now) was thin enough not to overheat. Everything was in good order, with lots of stations on the television. There also was free basic wifi that was as good as much more expensive hotels in London, and it had a decent shower (the tub mat has to be obtained from reception), plenty of hot water, and a hairdryer. It also had enough outlets to charge the iPhones for all.

Service was ok. We didn't need much and what we got was prompt and polite.

As several have noted, the walk to the airport is about "10 minutes" - and that's at a "get to the airport pace", and the road next to the path is very busy in the morning. Still, that's easier that waiting for the bus, unless you have a lot of luggage. We were up very early, and did not see taxis, but we didn't look hard.

This was a pleasant surprise. I had stayed at an Ibis in Amsterdam and found it much less satisfactory. This one is worth strong consideration for those early flights.

Room Tip: There are 2 levels to the 1st floor! It is also farther from the airport than it seems at first glan...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank delawaredad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 12 June 2014
Dear delawaredad,

Thank you for your recent review of your experience at Ibis London Luton Airport. I am very happy to read that overall you were satisfied and I enjoyed reading your positive comments about the room and facilities.

Thank you again and I do hope you choose to stay with us again next time you are in the area. We look forward to being able to welcome you back again.

Best regards
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London, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 11 June 2014

Stayed over to get some sleep before a 6am flight - there was noise in the corridors, above and below, to the left and the right of the room until 4am, when I had to get up anyway.

Kettle took ten minutes to boil.

Room was muggy and smelled stale.

Couldn't have been any worse really.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, 12 June 2014
Dear Heather D,

Thank you for taking the time to write a review of your experience at Ibis London Luton Airport. I am sorry to hear that you did not enjoy your night. Please accept my sincere apologies. I will certainly get the kettle in the room investigated as 10 minutes for boiling water is very unusual.

Thank you again for your feedback.

Yours Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Luton Airport

Property: Ibis London Luton Airport
Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Phone Number:
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 26 Hotels in Luton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
Official Description (provided by the hotel):
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton

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