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“Friendly staff and comfortable room” 4 of 5 bubbles
Review of Red Lion Hotel

Red Lion Hotel
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Red Lion Hotel
Ranked #16 of 25 Hotels in Luton
Binfield
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Friendly staff and comfortable room”
4 of 5 bubbles Reviewed 24 September 2013

I was a bit dubious about booking this room, bearing in mind the earlier reviews, but I was pleasantly surprised. I was shown to the room by a friendly staff member, and the room was neat and clean. They have clearly refurbished recently. The room had a clean and spacious en-suite and a big flat screen tv with loads of channels (unlike some of the more expensive hotels I had stayed at recently in Luton). I ordered food at the bar, and they brought it over to my room immediately. Very nice food, but a huge portion!! Being in the centre of Luton, there were inevitable traffic noises at times, but I wasn't disturbed. I paid £45 room only, a third of the cost of the Icon where I had stayed earlier in the week, and it was money very well spent. The website specifically warns of noise at the weekend, so I probably wouldn't book a room unless I was participating in the function, but I really have no complaints at all about my mid-week stay and offer my compliments to the staff who were charming throughout.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FL73Berkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
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    8
    21
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 September 2013

I emplore you do not stay here, you will hate it. I arrived tired after a long drive to be left waiting at the bar until finally someone could be bothered to attend to me. I would say the staff are off handed to say the least, verging on rude. I was taken to my room by a girl who seemed like it really was too much trouble and left in a room which was at least clean(ish) but was extremely cold. The food is good which is a plus but the only option to eat it in your room is to take it there yourself and I was presented with plates of food not even covered with foil so in the end decided to eat in the bar. I awoke cold as there was insufficient covering on the bed and in the morning I would have got wetter from a dripping tap than from the joke shower. Breakfast was an event from a very inpolite guy who again just seemed like he couldn't be bothered and there is no proper breakfast with juice and cornflakes etc, you just buy a breakfast on a plate as if in a Little Chef and pay extra for tea etc. I was glad to leave and shall never return although I have many trios coming to Luton.

Room Tip: Do not stay here if you want a good experience.
See more room tips
  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Luton hotels

Milton Keynes, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 June 2013

I paid £45 for a double room with en suite. The bed linen and the bathroom were clean and perfectly serviceable. The hotel rooms are worn and dated and the carpets need throwing away particularly in the communal areas. The bar is well stocked, the drinks are cheap, and the menu is typical pub grub and the staff very pleasant. Parking is limited but there is a pay and display across the road. This is a budget hotel used by tradesmen. All the brand name hotels in the area were at least £30 more so you get what you pay for. I would go again.

  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teesside
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 27 May 2013 via mobile

Having stayed here over a bank holiday weekend, I will never return again and would advise everyone else to stay away unless you enjoy not sleeping. While the room was adequate the thump of the music until nearly three in the morning means you certainly can't sleep. Rooms were not cleaned or restocked and there was a lack of care by all the staff ie asked for some towels three times and never got. Keep it short - spend your cash elsewhere it'll be better spent.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank kebabman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, Scotland, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 16 October 2012

Worst stay ever, horrible entrance through the bar to check in, customer service nowhere to be found. We were taken to our room by a lovely boy, who claimed to be unable to smell the disgusting smell of stale smoke in room!! We were moved to a nicer room, which was clean, but freezing as no heating on at all, saw a rat outside kitchen area running near a couple, sitting in beer gardens feet....Just got worse & worse, check out 7.30am next day could not come quick enough!!!

  • Stayed October 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thurso, United Kingdom
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 27 September 2012

Approach is the back door, through the smoking area into a pub.
Reception is the bar where customer care is badly needed. The only welcoming face was the waitress who tried to assist wherever possible.
The room was accesssed via a long dingy, smelly corridor.
The room itself was shabby with stained carpet and grubby walls. The bathroom could be best described as a health hazard with signs of dampness on some of the walls and a towel round the base of the toilet!

Room Tip: Choose another hotel
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  • Stayed September 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Malcolm C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 April 2012

This is basically a pub with some spare rooms to inflict on guests. The hallway to the rooms is grubby and narrow. it stinks. My room was relatively clean but bare. There is no intercom so I had to go to the pub to get any attention.

There is no proper reception and if you arrive during lunch time, you will be left standing in front of the bar.

I would not recommend this hotel to anyone.

Stayed April 2012, travelled on business
Helpful?
3 Thank Deme N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel

Property: Red Lion Hotel
Address: 2 Castle Street, Luton LU1 3AA, England
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Hotel Style:
Ranked #16 of 25 Hotels in Luton
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Red Lion Hotel 3.5*
Number of rooms: 25
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Also Known As:
Red Lion Luton
Luton Red Lion

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