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Holiday Inn Express Luton Airport
Ranked #6 of 25 Hotels in Luton
Uk
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“impressed”
Reviewed 4 July 2014 via mobile

Stayed on a Friday night before a flight. Efficient check in, quiet room and very quick check out. For a hie it was very good and would recommend. Even found a parking space. One of the most positive things about Luton airport

Stayed June 2014, travelled with family
Helpful?
1 Thank MarkMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, 7 July 2014
Dear Guest,

Thank you for taking the time to right a review about your recent stay at the hotel.

I am delighted to hear that your check in and check out experience was efficient and that you found your room quiet.

I am happy to hear that you would recommend our hotels to others and we do hope to see you again in the future,

Kind Regards

Michelle Rolt
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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Bristol, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 June 2014

Stayed here a night before an early flight. All good, and £105 (pre-paid) for a one night stay and 8 days car parking on site is very good value. Restaurant very basic but no complaints about my fish and chips! A £6 taxi ride to the terminal is infinitely preferable to walking there,since although it is only a ten minute walk the route takes you down a flight of steps, under one of the runways, and although OK with hand luggage would be a strenuous start to the holiday with suitcases.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, 2 July 2014
Dear Guest,

Thank you for taking the time to review your stay here at the Holiday Inn Express.

I am delighted to hear that you found your park and fly package value for money.

Like you stated, there are a few different ways of getting to the airport. If you are travelling with a lot of luggage then we do suggest that you either take a taxi (which we can arrange for you) or you could make use of the airport shuttle service. Alternatively you can walk to the airport in under ten minutes.

I am glad that you enjoyed your fish and chips and I hope you will return in the near future to sample one of our other dishes.

Kind Regards,

Roisin Timoney
Guest Relations Manager
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London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2014

Very well located hotel, with excellent shuttle bus links to both the airport and Luton Parkway station. The rooms are modern and have everything you would expect to have. My only complaint about the hotel is that the breakfast is rather basic.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lost_Somewhere_nice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, 2 July 2014
Dear Guest,

We appreciate you taking the time to write a review about your stay.

It is fantastic to hear that you were pleased with our location and that you were impressed by the shuttle services provided by the airport.

We will take onboard the comments you have made regarding breakfast and we will review our breakfast offerings.

Kind Regards,

Roisin Timoney
Guest Relations Manager
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Milton Keynes, United Kingdom
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 26 June 2014

From the very start of arriving to leaving early for our flight the following morning it was excellent.The reception staff was very welcoming and helpful the room was spotlessly clean and have every thing you would need.We went to have something to eat and the food to our surprize was again excellent with the staff very friendly and efficient.The following morning we just went outside ,down some stairs waited 5 mins and a bus came along to take us to the terminal.would we use this again and that would be .........a big yes

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank merilyn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, 29 June 2014
Dear Guest,

Thank you very much for reviewing your previous experience, its wonderful that your stay was a great start to your holiday.
Its always lovely to hear such positive comments about the hotel and the staff, and I will be sure to pass your comments on to all of the team.

Thank you again for taking to time to provide some feedback on your stay- The team and I look forward to welcoming you back to the hotel.

Kind regards

Catherine Benham
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2014

We stayed one night as we returned on a late plane into Luton airport and decided to travel back home the following day.
From the reception to the meal at the bar the experience was very good; very friendly staff, the Pizza that we had as a late dinner at the bar was superb (and I don't like pizzas!). The bar staff were very friendly.
In the room itself was a king-size bed, freeview television, kettle and also a suitcase stand. The room was absolutely spotless.
The bathroom was also clean to a very high standard - the shower was lovely and there is also complimentary shower gel and shampoo.
The breakfast the next morning had cereal, English breakfast and a range of pastries/muffins. The quality of the breakfast food was of a high standard.
Would definitely recommend this hotel and would stay here again.

Room Tip: No problem with the hotel itself, but getting there from the airport is horrendous if you're on...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JSanders867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Manager at Holiday Inn Express Luton Airport, responded to this review, 26 June 2014
Dear Guest

Thank you for you kind review
Im happy that you found your hotel experience very good and you found are hotel staff very friendly and the food standard high.

Thanks again for you kind comments and I will pass these on to the rest of the team
I hope to see you again in the future

Kind Regards
Tiffany
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014 via mobile

This was my first stay here bit I am a regular user of Holiday Inns.

My initial concern was whether I would be kept awake all night by the aeroplanes but the sound proofing was a plesent and welcome surprise.

The room was a little out dated compared to most modern Holiday Inn Express' s bit still clean and comfortable.

Friendly staff and great service with the welcome surprise of very good menu for evening meals. Will stay here again when next in the area on business.

Stayed May 2014, travelled on business
Helpful?
1 Thank Kieran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Manager at Holiday Inn Express Luton Airport, responded to this review, 26 June 2014
Dear Guest

Thank you for your review I'm happy to hear you were not kept awake all night and did not experience aeroplane noise.
Im glad that you found are staff friendly and we look forward to welcoming you back in the future.

Kind Regards
Tiffany
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 20 June 2014

We paid £69 for a family of 4 to stay the night before a flight, this included a weeks car parking, the room and breakfast!!!!!
The room was quite small but it was clean and warm and the bathroom spotless.
We ate in the bar the night before and the food was well cooked. Because our flight was early we only had the choice of a cold breakfast but there was a good choice. We walked to the airport the next morning and it was under 10 minutes. Although this is very close to the airport and you can see the runways, the noise is very minimal and did not disturb our sleep.
Excellent value for money and we would recommend and return,

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sch1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine B, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, 23 June 2014
Dear Guest,

Thank you very much for taking the time to review your stay here at the Holiday Inn Express.

I am overjoyed at the fact you had a fantastic stay. It is good to hear that you were pleased with our rate and that you were impressed by the cleanliness of your room.

The location of our hotel, like you said, is only a ten minute walk away from the terminal, so it is great to hear that even though we are so close you found your room quiet.

I am pleased that you were happy with our food offerings at both dinner and breakfast, hopefully you will stay with us again in the near future and have more time to enjoy our hot breakfast buffet.

Kind Regards,

Roisin Timoney
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Luton Airport

Property: Holiday Inn Express Luton Airport
Address: 2 Percival Way, Luton LU2 9GP, England
Phone Number:
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Luton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Luton Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
Enjoy convenient airport access at the modern Holiday Inn Express London-Luton Airport hotel. The closest hotel to Luton Airport, Holiday Inn Express London-Luton Airport is easily accessible via the airport's shuttle bus service. We're also just 4 miles from the M1 and a mile from Luton Airport Parkway train station for direct links to central London. Triple-glazed windows in all of our comfortable bedrooms help you sleep soundly and every guest can help themselves to an inclusive buffet breakfast. Host small business meetings for up to 6 people in one of Holiday Inn Express London Luton Airport's 3 naturally lit meeting rooms, all with free Wi-Fi. We're conveniently located for easyJet and Thomsonfly services, and major businesses like Siemens and Ernst & Young are just a mile from our hotel in Capability Green Business Park. For a fun family day out, head to Whipsnade Zoo 10 miles from the hotel. You can pick up last-minute holiday essentials at The Mall Arndale, 2 miles away in Luton town centre. Plan your day via our free Wi-Fi in the comfort of the lounge. You can watch planes land as you dine in our bright Great Room, and mingle over drinks in the Lobby bar where friendly Holiday Inn Express London-Luton Airport staff are on hand around the clock. ... more   less 
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Also Known As:
Holiday Inn Express Luton Airport Hotel Luton

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