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Holiday Inn London - Luton Airport
Ranked #12 of 27 Hotels in Luton
Reviewed 21 January 2014

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank B W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 14 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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459 - 465 of 673 reviews

Reviewed 19 January 2014 via mobile

Stayed in this hotel for one night. Very comfortable , fresh and clean.Close to airport luton. Taxi costs only 5 pounds to airport . takes only some minutes. It is very important if you have early flight.

Stayed: December 2013, travelled on business
Thank janisva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 14 February 2014

Dera Guest,

Thank you for your post.

Its great to see that you enjoyed your short stay at the hotel

I hope when in Luton next that we will see you again.

Kind Regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

Stayed here for one night on business. It would be quite far to walk from the airport if you were carrying heavy luggage but no problem with just a wee overnight bag. The room was rather stark but very clean and fresh and provided everything needed for a one night stay. The bed was comprised of two single beds pushed together so was large and comfortable. Very quiet and didn't hear any noise from the airport. I found the room very warm and has to use the air conditioning to cool it. The shower was described as a power shower but was rather weak so I was glad I wasn't staying for more than one night. Liquid soap and a combined hair and body wash were the only toiletries provided so you'll probably want to take your own. I didn't have any food so can't comment on that. It was convenient for the shuttle bus to Luton Parkway Station.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flinttstones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 14 February 2014

Dear Guest,

Thank you for posting your comments.

Its good to see that you found the Airport, shuttle bus and train so convenient to use.

The is great if you need to get into London ,as they run every 20 minutes and the journey is only 40 minutes ,with no hassle.The shuttle to the Parkway station from near the hotel run 24 hours.

I hope when doing business again and fying to Luton we can welcome you back to the Hotel.

Kind Regards,

General Manager

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Reviewed 14 January 2014

Very satisfied. Although stayed only for few hours (arrived after midnight for very early flight), I was impressed with the service. I called the hotel to warn them that I will arrive late, they pre-keyed my room and so it took just 2min to get from the taxi to my room. Everything with great smile and without unnecessary formalities.
Location is excellent too, nicely appointed rooms with wooden floors, comfortable beds and clean bathrooms.
Definitely will be back.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank iamconstanttraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 14 February 2014

Dear Guest,

Thank you for taking the time to post your comments.

I am pleased to see that that you enjoyed your stay.

I will pass your comments on to the team regarding the efficient check-in you had.

I look forward to welcoming you back in the near future.

Kind Regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

Me and my girlfriend stayed at this hotel before an early morning flight to Amsterdam. The hotel is situated about 10-15mins walk from the airport with a shuttle bus going every 15 minutes from across the road, so the hotel is in an excellent location for the airport. For what we were both looking for this hotel was perfect, Parking was only £5 a night, staff were extremely nice and helpful and the rooms were clean, tidy and very modern. We had a long journey before so ordered takeaway in which the receptionist phoned our room so we knew when it had arrived. Did not go to the bar or restaurant but from everything we used we really cannot fault it. Definitely would recommend to others.

Stayed: January 2014, travelled as a couple
Thank Luke P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 14 February 2014

Dear Guest,

Thank you for taking the time to post your comments.

I hope enjoyed Amsterdam and pleased to see that we meet your expectations and you enjoyed

your stay prior to your trip.

It is always good to hear that you would use us again.

Kind Regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2014

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Akirky
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 13 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 December 2013

We were booked in as part of a package outing and weren't expecting too much as it wasn't hugely expensive.After quite a tiring day we checked in and found everything
worked beautifully.The staff worked hard to make our stay a 5 star experience.Food and comfort were also outstanding and would go back in a flash if looking for somewhere in that area.

Room Tip: a back room will inimize any noise
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EARLBOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerEncoreLuton, General Manager at Holiday Inn London - Luton Airport, responded to this reviewResponded 13 January 2014

Dear Guest,

Thank you for taking the time to post your comments.

Its always great when we exceed a guest expectations and even better that they want to come back.

I am glad to see that your overall stay was excellent,and our customer service meet the high standards we strive for.I will pass your comments onto the team.

We hope that we will be able to welcome you back to the Hotel in the not to distant future.

Kind Regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Luton Airport

Address: Airport Way, Luton LU2 9LF, England (Formerly Ramada Encore Luton Airport)
Phone Number:
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #12 of 27 Hotels in Luton
Price Range: £45 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Luton Airport 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the Holiday Inn Luton Airport. Our two-storey Luton airport hotel boasts 124 bright, modern and spacious bedrooms, including double, twin and family rooms, all equipped with invigorating power showers. Our hotel is ideally situated to connect business and leisure travellers. We are only 15-minutes on foot from the London Luton Airport (LTN) terminal and 20-minutes from Luton Airport Parkway train station. You can be at London St Pancras International for the Eurostar and the capital in under 30 minutes! It's also just a five-minute drive from the M1. Parking is available on site for a small charge. Complimentary use of our Fitness Suite allows guests to enjoy an energetic work-out on treadmills, a cross trainer, weights and a rowing machine. You can always stay connected to family, friends and colleagues with free WiFi internet access available throughout the hotel. As one of the best hotels in Luton we also invite you to join us and fellow guests at our stylish bar and restaurant. ... more   less 
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