Great hotel, staff friendly and helpful. Restaurant and bar would seem to be run by kids with little customer care skills. Menu has good choice and it is good quality. Breakfast is great if you are hungry and want to pig out and eat as much as you like, but at £8 per person if you only want cereal it is expensive. Bar well stocked but always long queues. Bar Staff seem to have one speed only. WiFi ripped me off in the hotel for £9. When asked to put my credit card details in it kept saying there was an error and to try again. Tried 3 times then gave up. Credit card statement through this morning, looks like I was charged every time!!!! Tip, don't get a room that is above the front entrance. If you open your window you will get a gob full of smoke from the smokers who huddle around the entrance.
All in all good location, good hotel, restaurant could do a little better
- Official Description (provided by the hotel):
- A five-minute drive to Luton Airport, handy for Stockwood Discovery Centre and Whipsnade Zoo ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Luton Airport Hotel Luton