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“Service was excellent - the most helpful staff”

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Premier Inn Luton Town Centre Hotel
Ranked #1 of 26 Hotels in Luton
Certificate of Excellence
Reviewed 11 August 2014

Stayed at the Premier Inn for 4 nights, the staff were more than helpful (Ramona was a brilliant waitress and the other restaurant staff were great too). Couldnt do enough to help - food was good. Room was immaculate.

  • Stayed: August 2014, travelled on business
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    • Rooms
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Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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435 - 441 of 500 reviews

Reviewed 10 August 2014

Nice hotel , great location , restaurant good, some staff nice.

Air Condition in some rooms don't work properly e.g 520 ,
Rooms 514 to 520 can here noise from a pump/machine room on this floor , avoid if you want a good night sleep. Room 102 , 103 you can hear the staff door downstairs banging.

Otherwise for the price you are getting good quality room with 40 inch LED TV

Room Tip: Choose a room at back of hotel
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  • Stayed: August 2014, travelled on business
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Thank orangemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

I stayed with family for two days, room was neat and comfy. Small rooms but with full amenities, Great bed and pillow which are very hard to find in good hotels. Great value for money. I would prefer to stay here on my next visit. Only thing needed improvement is security. Free wi-fi should be available in the hotel. Overall it was a great stay.

  • Stayed: July 2014, travelled with family
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Thank Shazad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

Fantastic and friendly staff, clean and value for money.

Please stay here, you won't be disappointed!

Food was good and dining area was well presented. Room was of a decent size and spotlessly clean and modern.

Free parking is also a bonus.

Thank you :)

Stayed: August 2014
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We stayed in Luton for a few days before traveling, we decide on this hotel as it's in the town centre, we used to live in Luton and this hotel was a Days Inn previously. What a difference! it was lovely, the decor was so much better and the rooms really specious, you could sleep in the bed for a week and the TV was massive!. We arrived early and Natalie (I think) could not do enough for us, she could tell we'd had a long journey and she really helped make our first impression fantastic thank you. We will stay here every time we visit Friends and Family.

  • Stayed: July 2014, travelled as a couple
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Thank Burrows_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

For a budget hotel this was excellent. We had a couple of extra requests that were dealt with quickly and cheerfully, staff couldn't have been more helpful. We had a room at the back, so was very quiet, but I can't vouch for the ones at the front. The rooms were very comfortable and clean, and the breakfast was amazing for the price. Bring your own toiletries though as you aren't paying for any, and extra tea and coffee if you want more than one cup each.

  • Stayed: August 2014, travelled with family
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Thank RuthieP876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

We used this travel lodge as a stop over after visiting Whipsnade Zoo and we were really pleased. Driving up to the hotel the area looked a little rough but dont be put off because the place inside is lovely, very new. We found the team to be polite and happy to help. Some other reviews here mention the car park is far away, we are not the fittest people in the world but found this was not the case at all. A lift down to the ground, 20 steps next door and you are in the hotel, easy! All in all a good stay, thank you!

  • Stayed: July 2014, travelled as a couple
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Thank MikeB40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Luton Town Centre Hotel

Address: Regent Street, Luton LU1 5FA, England
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 26 Hotels in Luton
Price Range: £44 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Luton Town Centre Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Half a mile from Luton train station, The Mall shopping centre and The Galaxy entertainment centre ... more   less 
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