Working in the Spa Industry for 18 years, I am familiar with Spas all over the UK and Ireland. I have a high benchmark and will try not to be too harsh on poor Titanic. My first visit was about 5 years ago and it was good back then. This is my 4th visit having been bought a voucher by a client. My husband and I spent New Year's Eve there 2012. The offer of 2 for 1 for £109 is in itself good including two meals. You have to ask yourself why? Most good places discount but the best places don't have to. I have colleague that have recently visited and found it really below standard, so was quite apprehensive.
On check in the Receptionist was very cool and I caught her rolling her eyes to a colleague, which immediately got my back up. We were shown to lunch which was very nice, be aware of the extras mounting up (drinks, bread).
After lunch our room was ready early and we went to unpack. The corridor on the 2nd floor really needed a good hoover. Our room 222 had a balcony and was spacious. Make sure you ask for a balcony as some don't have them. I was really sad, as the walls, skirting boards and carpets were marked and tired looking. Things like this can easily be cleaned up. The bannister going upstairs was filthy. Curtains hanging off rails, no wardrobe just a wonky £10 clothes rail with 3 hangers. Bedroom tv didn't work, toilet had skidmarks in and someone else's clothes left on bathroom door. Cracked tiles in the bathroom and scum around the bath. At 9pm the television lost it's signal.
We did complain and all the problems apart from the walls, skirts and carpets (which are a bit longterm) were sorted. The bedrom tvs are apparently being taken out as they don't work.
The Spa was as it should be apart from a hideous smell in the crystal steam room, no foot bath oil left, overflowing bins etc... The pool has mood lighting and some of the bulbs were out/missing.
Evening meal was nice. The beds are ok and the Ikea furniture is fitting for the decor.
Take your own breakfast things as there is a kitchen to cook in, the continental breakfast provided isn't for everyone.
We didn't have any treatments as I have had them before there and I didn't want to be disappointed.
The outside patio couldn't be used as the wall had collapsed leaving a massive hole down a steep bank to the river.
What I feel Titanic lacks is an outside hot tub (as most other 5 star spas provide nowadays).
I'll go back to how I started this review, it depends on your benchmark of Spas in the UK. For a cheap night away and use of a mediocre tired looking spa it's fine. I doubt I would go again, I'd rather save up and go somewhere that is constantly updated and looked after.
Shame on you Titanic management.
- Also Known As:
- Titanic Spa Apartments Hotel Huddersfield