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“February Birthday”

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Best Western Pennine Manor Hotel
Ranked #9 of 17 Hotels in Huddersfield
Lancashire
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“February Birthday”
Reviewed 16 March 2014

We booked an overnight stay for my partners birthday on the Dine and Unwind package , what value for money , our room was lovely and clean , maybe a bit dated but everything was spotless. We had our evening meal in the public bar which was warm and welcoming with a wood burner, the food was great really enjoyed it , the staff were all great nothing too much for them . Fab location overlooking the hills we had our breakfast in the main restaurant which has views on all sides over the Yorkshire countryside , the breakfast was fab , my partner had the cooked breakfast to his request and I had the scrambled egg and smoked salmon which was yum !!!! Will be back , nice and relaxing , great staff , food and location thank you !!!

Room Tip: Great views all round , when we stayed the wind was awful but room was toasty and warm xx will be ba...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fourstarlancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 19 March 2014
Dear Fourstarlancashire

We are delighted to receive your fantastic review of the Pennine Manor Hotel following your recent visit for your partners birthday. It’s great to read that everything about your stay was perfect and we have passed your comments through to the team at the Pennine who look forward to welcoming you again in the not too distant future and thank you for choosing us for your celebration.
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Bedale, United Kingdom
Level Contributor
178 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 March 2014 via mobile

Good place for a family wedding with beautiful views of the Pennines. I'll start with the positives. Food & who ever is responsible for cooking it EXCELLENT! The breakfast, evening meals & most of all the wedding food 10/10 for kitchen staff. Service of most of the staff very good. Rooms not just mine but my daughters too. Positively dusty! Attention to the skirting boards & edges of the carpets needs attending to promptly. Perhaps it's down to time given to staff to clean per room. However, also the noise from maybe a air-con unit or hotel boiler? Room 19 which was of annoyance when trying to get to sleep. Luckily, I always carry ear plugs. Plus side bed very comfortable with lovely pillows however, two single beds pushed together in the room recess was a tight squeeze. Get on top of the cleaning around the hotel & it could be a great place to visit the charming Huddersfield.

Stayed March 2014, travelled with family
Helpful?
1 Thank sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 6 March 2014
Dear Sandra H

Many thanks for your recent review on Tripadvisor. We are pleased to hear that the food and service were of a very good standard and we have passed this feedback to the team at the Pennine Manor Hotel. Regarding the standard of cleaning, this is totally unsatisfactory and far below our standards, we have increased the number of room inspections carried out to ensure we keep a very close eye on standards. Regarding the noise issue this is from the boiler which is located near room 17. Unfortunately we are unable to re-locate the boiler, but we have requested our maintenance team to look at ways to reduce this and this is a work in progress. We thank you for bringing all these issues to our attention and we do hope to see you again in the near future.
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Rochester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

Our Grand-Daughter just recently had her Wedding Breakfast & Evening Reception,many members of the family stayed prior to & on the Wedding night. We all felt extremely welcome by friendly staff who were always helpful. The food was excellent overall with good variety to suit all tastes. If there is a downside for people staying in the rooms, we found the windows were drafty so building maintenance could be improved. Apart from this we had a very enjoyable stay and this was our 5th stay here, we will not hesitate in using the hotel again in the future when visiting family. The actual overall Wedding experience for Bride/Groom & guests, as managed by Mandy, was faultless!

Room Tip: Rooms on the second floor at the rear of the building overlooking the dales are spectacular.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 27 February 2014
Dear Julie S

We are very pleased to receive your review regarding your recent stay at the Pennine Manor Hotel. We are delighted to hear that your grand-daughter and all the other guests had a most enjoyable experience. We have passed on your comments to the team at the Manor who are very pleased. Regarding the drafty windows we have alerted maintenance to the problem and asked them to do a check of all the windows and address any issues. We look forward to welcoming you again soon.
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yorkshire
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2014

We stayed at the Pennine Manor for one night (as we were going to the Marsden Imbolc Fire Festival). I found the whole experience quite disappointing!! We arrived at approx 2.15pm. Our room was really cold. I rang reception to ask for the heating in our room, I was told to give it 15-20 mins and the room should warm up. as we had pre-booked our room I would have expected especially in winter that the room would have been heated for our arrival. The bathroom had not been cleaned properly. There was pubic hair on the floor in the bathroom (disgusting), the blind was mouldy, and everytime I lifted the toilet lid the toilet seat also came up with it. We had breakfast included with our stay. I felt breakfast was poor. It was very "full english inspired" which is not at all to my taste as I am a health conscious vegetarian. If you want a bog standard hotel experience for a more expensive price then the Pennine Manor will be for you. Personally I have had a more postive experience at a Hotel Ibis or Travelodge. It's a shame as Pennine Manor is in such a stunning location.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gallavanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 10 February 2014
Dear gallavanta

We are very sorry to hear that you found your recent stay at the Pennine Manor Hotel disappointing. It would seem that there was an issue with the heating in your room which is being addressed by the maintenance team, however, as soon as we became aware we should have provided an extra heater, but we do agree your room should have been at the required temperature on your arrival and we apologise for this.

There are numerous options on the breakfast menu including porridge, cereals, pastries, fresh fruits and fruit yoghurts as well as vegetarian sausages.

As regards the standard of the cleaning of rooms we have taken this up with the Head of Housekeeping at the Pennine and the cleaner in question has received extra training in the standards expected and required. We do apologise that your stay didnt live up to your expectations and we thank you for bringing these issues to our attention.
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Manchester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2014

Just returned from Pennine Manor along with husband and parents, just must say the whole experience was superb. Food of high standard and well presented. Bar most welcoming with good choice of beers and wines.
Forgot to mention dietary requirements for my Father when booking, but staff came up with great alternative.
Value for money second to none. Incidentally this was our third visit in as many months. There will definitely be a fourth.
SheelsT

Room Tip: If you require a twin room, request upstairs. Rooms are more spacious than ground floor.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 14 January 2014
Dear SheelsT

We are pleased that that your experience at the Pennine Manor was superb. Your comments have been passed to all the team and we look forward to welcoming you again in the near future. Thank you for taking the time to share your experience, all feedback is appreciated
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014

We had our wedding here in October 2013 and it was the most wonderful day we could have imagined. The staff were brilliant, food was excellent and the facilities were perfect. It was our dream day and I'm looking forward to possibly celebrating our 1st wedding anniversary here!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hereinmyroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 13 January 2014
We are extremely pleased that you had the most wonderful day when you had your wedding at the Pennine Manor Hotel. Your excellent feedback has been passed through to all the team members at the Pennine and we thank you for taking the time to write a review. We look forward to welcoming you again in the near future.
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accrington
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 December 2013 via mobile

I have just read a review Re: New Years Eve Gala last year (2012). All I can say that I was there with my husband and two friends and it was a fantasitc party! We was in the same room...with the baby's bottles...! The food was excellent, the DJ was funny and we loved the music! I have booked again for this year and we are looking forward to it! The room was very clean, ok, yes it did need a little upgrade, maybe it has had one by now, but it never put us off! The staff were great and they joined in the party at midnight! Ignore bad reviews!

Stayed January 2013, travelled as a couple
Helpful?
Thank Shelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsdeckers, Guest Relations Manager at Best Western Pennine Manor Hotel, responded to this review, 2 January 2014
Dear Shelly W

Thank you for taking the time to review last years event and we are delighted you came back for this years and hope you had a thoroughly good time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Pennine Manor Hotel

Property: Best Western Pennine Manor Hotel
Address: Nettleton Hill Road, Huddersfield HD7 4NH, England (Formerly The Pennine Manor Hotel)
Region: United Kingdom > England > Yorkshire > West Yorkshire > Huddersfield
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Huddersfield
#10 Romantic Hotel in Huddersfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Pennine Manor Hotel 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Huddersfield
Huddersfield Best Western

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