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“Nice Hotel and Staff”

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Premier Inn Huddersfield West Hotel
Ranked #5 of 17 Hotels in Huddersfield
Certificate of Excellence
London, United Kingdom
1 review
“Nice Hotel and Staff”
Reviewed 10 October 2013

I have had the opportunity to return to Huddersfield west premier in a few day ago (i think last time it was a couple of years ago maybe more). The location is perfect for anyone travelling and from the moment I arrived the staff made me feel so welcome the blonde lady in reception was so helpful and friendly, she made sure everything was ok. My room was cleaned and the staff was happy to help

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sleepyandtired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 16 October 2013
Thank you for taking the time to post your review. I am pleased to hear that you enjoyed your returned visit at Huddersfield West Premier Inn and that you were happy with the service you received at the hotel. I hope that you will visit us again soon. Kind regards, Louise Gibson
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Any
English first
Norwich, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2013

Hi everyone
We stayed for one night en-route to our holiday in the lakes and for a hotel close to the M62 we had a very peaceful and relaxing night.There is a Restaurant on site but also a Toby Carvery within easy walking distance also a Bus Stop which you could go into town for the evening.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malcolm F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 30 September 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to seeing you again. Kind regards, Louise Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 25 September 2013

We stayed at the Premier Huddersfield West on the night of Sunday the 1st September.....we wanted to break our journey and have a good nights sleep before our long haul flight from Manchester the next day.
This did not happen.
We were given a room at the end and back of the hotel, the friendly receptionist telling us this would reduce the noise from the motorway, it did, the motorway noise was not a problem. It was a rather windy night and the whole of the night we were kept awake by a constant banging coming from the outside of the hotel, it sounded to be just outside our room. In the morning we came to the conclusion it must have be the guttering, or a light. Whatever it was it stopped us enjoying a "great nights sleep " which the hotel guarantees. In fact we didn't sleep at all.
Out opinion is the whole place is in need of a revamp. We have stayed at many Premier Inns, but we will not be staying at this one again.
I have sent a complaint to Premier Head Office, via their website form, but have yet to receive a reply.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wessy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 30 September 2013
I am sorry that on this occasion you were disappointed with your stay at Huddersfield West Premier Inn. I treat all feedback with the utmost seriousness and I am currently investigating the issues raised. Please contact me on 01422 324330 if you would like to discuss the matter in person.
Again we appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and provide you with a genuine hassle-free experience. Kind regards, Louise Gibson.
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Dublin, Ireland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 September 2013 via mobile

Brenda on reception was so welcoming and accommodated my fussy needs! Nice rooms poor mobile signal but that's 3's fault not the hotels! Lisa on checkout who was covering was a giggle and made my Friday look forward to going back. Highly recommended

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jellatots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 30 September 2013
Thank you for taking the time to post your review. I am pleased to hear that you enjoyed your stay at Huddersfield West Premier Inn and that you were happy with the service you received at the hotel. I hope that you will visit us again soon. Kind regards, Louise Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stowmarket, United Kingdom
Level Contributor
222 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 18 September 2013

Have stayed here six times over past 3 years (12 nights in total), staff amongst the best Premier Inn staff ( Premier Inn always first choice). Great value bit of noise from M62 but acceptable. Only eaten once in the Nags Head found standard below Whitbread normal. In need of a refit, clean but shabby, they think that installing cheap taps and using buckets of silicone filler in the bathroom is ok. Not up to other P I standards.

Room Tip: As for one at the back away from M62
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 21 September 2013
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. The Nags Head is an independent Pub not owned by Whitbread. I will discuss your feedback with the pub’s manager in order to improve standard and customer satisfaction. We sincerely apologise that on this occasion we failed to provide this. Thank you for taking the time to review our hotel. We look forward to welcoming you back at Huddersfield West Premier Inn. Kind regards, Louise Gibson.
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Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 September 2013 via mobile

This was our second visit to this hotel. We have stayed in 2 other hotels nearby in the past and this is by far the best value. It is very easy to get to from the M62, has free parking and is next to a very nice pub, the Nags Head. The staff are very friendly and the rooms are very clean and modern and have everything you need. Will definitely be staying there again as we often visit family in the area and would recommend this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 21 September 2013
Thank you for posting your kind comments on here, we really value your feedback. I'm delighted you enjoyed your stay with us and we look forward to welcoming you back at Huddersfield West Premier Inn. Kind regards, Louise Gibson.
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2013

I was unable to stay at the hotel for personal reasons but the understanding of the reception and admin team was fantastic. They were kind, caring and understanding. I didn't stay this time but next time I will not think twice about staying and book accommodation purely because of the friendliness of the staff. Thank you very much

  • Stayed September 2013, travelled with family
    • Service
Helpful?
3 Thank T O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise G, Manager at Premier Inn Huddersfield West Hotel, responded to this review, 21 September 2013
Thank you for your kind words and though you did not stay on this occasion we really value your feedback. We look forward to welcoming you to Huddersfield West Premier Inn in the future. Kind regards, Louise Gibson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Huddersfield West Hotel

Property: Premier Inn Huddersfield West Hotel
Address: New Hey Road | Ainley Top, Huddersfield HD2 2EA, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Huddersfield
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#6 Business Hotel in Huddersfield
#6 Family Hotel in Huddersfield
#8 Romantic Hotel in Huddersfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Huddersfield West Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
In the heart of the beautiful Yorkshire Pennines, just 12 minutes from John Smith's Stadium. ... more   less 
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Also Known As:
Huddersfield West Premier Inn Hotel Huddersfield

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