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“Well placed!”

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Holiday Inn Express Folkestone Channel Tunnel
Ranked #4 of 10 Hotels in Folkestone
GreenLeadersBronze level
York, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Well placed!”
Reviewed 20 May 2014

I know that the idea of the Holiday inn Express is that it is a simple hotel with few frills but this hotel is a bit too basic for me. The bedroom design was reminiscent of other, even less comfortable hotel chains. I have to say, though, that the bed was very comfortable and that the hotel is very well placed for the channel tunnel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoyS221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 5 June 2014
Dear RoyS221,

Thank you for your review of your stay. We are sorry you did not find our hotel to your liking.

All of our reviews are evaluated by management, and your review is no exception. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. We are pleased to note that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests.

Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Regards,
Brenda J.
Case Manager
IHGCare
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1,185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
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English first
Houston, Texas
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 May 2014

Stayed here whilst visiting family, so used it really just for sleeping. Bed ok, room very clean and with a new feel. Furnishing a little on the basic side, but I didn't want to spend half the day in there, so it didn't matter to me. Wifi and breakfast buffte both included and both worked very well. Plenty of parking in the hotel grounds.

Have tried a couple of other options in Folkestone (not the cheapest town in UK for hotels) and this is probably the best I've found, taking into consideration the price, so would use it again. Didn't use the bar or restaurant in evening, but handy that they are there and were open.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geoff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
243 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 15 May 2014

Stopped here for one night as we were going away to France the next day.
Lovely staff and very clean room.
Very pleased as we didn't expect the quality to be as good as this was a budget hotel, shouldn't have worried.
Would recommend this hotel for anyone wanting a short stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 186336John_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pitstone, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 May 2014

First time staying here. It's a good base for exploring the surrounding area. Staff are friendly and helpful. Room spacious and comfortable. Family friendly, my daughter loved it here. Breakfast had much more choice than I would have imagined and the whole family enjoyed a huge breakfast in a relaxed atmosphere. Would come back again :)

Stayed May 2014, travelled with family
Helpful?
1 Thank SueEmilyBlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 May 2014

Nice place to stay for an early Eurotunnel crossing. Paid £63 for b&b - fine at this price, but now seem to be asking £90, which is overpriced. Restaurant meal OK. Easy to find. Plenty of free parking.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank daves1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 9 May 2014
Dear Daves1946,

Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone.

I’m so pleased to hear that you enjoyed your stay and the hotel was of a suitable location for the Channel Tunnel. Our pricing at the hotel changes on a daily basis due to demand in the local area.

I look forward to welcoming you back to the hotel when you are next in the area.

Kind Regards

Martin Howard
General Manager
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Sydney
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 May 2014

Usual good service from this HIE, comfortable, clean and friendly staff. Breakfast area was a little cramped for room but plentiful supply of food. Would recommend for overnight before heading to France.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aussiesabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 9 May 2014
Dear Aussiesabroad,

Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express Folkestone.

I’m so pleased to hear that you enjoyed your stay and the hotel was of a suitable location for the Channel Tunnel, I look forward to welcoming you back to the hotel when you are next in the area.

Kind Regards

Martin Howard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 May 2014

We stayed here in February before crossing to France,
It's perfectly located for a tunnel crossing,very close to the tunnel,the rooms were clean,tidy and well laid out.
The whole family had a good nights sleep and we're well rested for a very early crossing.
The complimentary breakfast was a good touch in the morning to take out .

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Property: Holiday Inn Express Folkestone Channel Tunnel
Address: Cheriton High Street, Folkestone CT18 8AN, England
Phone Number:
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Folkestone
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent

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