We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cheap and Cheerful Hotel for the Tunnel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Folkestone Channel Tunnel
Ranked #5 of 10 Hotels in Folkestone
GreenLeadersBronze level
Northamptonshire
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Cheap and Cheerful Hotel for the Tunnel”
Reviewed 2 June 2014

A great place to stopover for the Channel Tunnel. Clean bedroom and bathroom. average food but great for an early start! Wish they had advised us the food choice was better elsewhere, all my choices were out of stock.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janeyjou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 19 June 2014
Dear Janeyjou,

Thank you for staying with us. We’re glad to know that our location was convenient for your travel needs and that you liked the cleanliness of our rooms. We appreciate all your feedback and welcome any opportunity to improve. Should your future travel plans bring you back to Folekstone, we would love to serve you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,201 reviews from our community

Traveller rating
    299
    538
    258
    67
    39
See reviews for
335
545
37
109
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Teesside
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 May 2014

Booked This hotel as a resting point after returning from Europe.
Hotel is bright, clean and welcoming. Plenty of free parking and only 1mile from Euro Tunnel crossing. Petrol station round the corner.
Room had very comfy bed and choice of pillows, large desk, refreshments, powerful hair dryer, sofa by window. Bathroom is spotlessly clean with a power shower. Staff were attentive and helpful.
Breakfast is self service and more than adequate to meet needs.
There is an outside sun terrace which was perfect to enjoy a drink in the sun and reflect on our holiday adventures.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elanios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIEXFOLKESTONE, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 25 July 2014
Dear Guest

Thank you for taking the time and effort to leave this outstanding review. I was delighted to read not only that you had a great stay but you also accurately described all our facilities. Our sun terrace does prove very popular and I was glad you could reflect.

We hope to see you again soon.

Kind Regards

Gavin Ethridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 May 2014

We were stayed here briefly before catching train to France first thing the next morning. The room was clean, spacious and comfy. Staff were very welcoming and friendly. We were recommended to eat at the nearby Ship Inn in Sandgate which was perfect, but a delicious feast of well chosen dishes. We were given take away breakfast of a croissant, apple and orange juice as we departed at 5am by friendly staff.
A perfect night stay for a brief comfy sleep before our holiday.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madtaz9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

I stayed here in May 2014 with many other friends who were attending a wedding locally that weekend. The bathroom was very tired, and needed a good clean, there was mould in places and dirt on walls. Bed was not particularly comfortable and I found the room really hot, not what I expected of a Holiday Inn but then you get some good ones and some bad ones

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brist0lTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 14 June 2014
Dear Brist0lTripper,

Thank you for staying and taking the time to review our hotel. It is regretful that you were not able to fully enjoy your recent stay because our rooms were not at par with your standards. I sincerely apologize for any inconvenience this may have caused you. We take such comments from our valuable guests into serious consideration for this will help us target these specific concerns. I have shared your feedback with our hotel management for review and consider making necessary steps to improving our service.

I hope we get the chance to hosting you again in the future.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lymington, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2014

Overnight stay, uncomfy bed,dogs barking in nearby rooms, unhelpful staff. Dont go if you need sleep - otherwise fine. Don't normally complain and love holiday inns as a rule.pity really.sorry folks....

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ktpickett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 12 June 2014
Dear Ktpickett,

Thank you for posting a review about your recent stay with us. It seems that we were not able to execute an exemplary hotel stay experience with regards to the bed type and nearby noise. Please accept our sincere apologies for any inconvenience these aspects have caused.

If there is anything we can do to make your next stay with us more pleasurable, please do not hesitate to ask the manager on duty. We hope for an opportunity in serving you again.

Sincerely,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 May 2014

For a one night stopover I don't ask for more than comfortable room, hot shower, free parking and good breakfast. This hotel hit the spot. Added bonuses: 5 mins from tunnel, friendly welcome, dogs allowed and staff were helpful when I forgot my wallet and had to come back for it! Thank you!

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lulabel177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2014

I know that the idea of the Holiday inn Express is that it is a simple hotel with few frills but this hotel is a bit too basic for me. The bedroom design was reminiscent of other, even less comfortable hotel chains. I have to say, though, that the bed was very comfortable and that the hotel is very well placed for the channel tunnel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoyS221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review, 5 June 2014
Dear RoyS221,

Thank you for your review of your stay. We are sorry you did not find our hotel to your liking.

All of our reviews are evaluated by management, and your review is no exception. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. We are pleased to note that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests.

Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Regards,
Brenda J.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Folkestone hotels
2.1 mi away
Burlington Hotel
Burlington Hotel
#2 of 10 in Folkestone
970 reviews
1.5 mi away
Premier Inn Folkestone (Channel Tunnel) Hotel
2.8 mi away
Grand Burstin Hotel
Grand Burstin Hotel
#8 of 10 in Folkestone
3,524 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Wards Hotel
Wards Hotel
#1 of 10 in Folkestone
275 reviews
2.2 mi away
View Hotel Folkestone
View Hotel Folkestone
#4 of 10 in Folkestone
97 reviews
2.3 mi away
Best Western Clifton Hotel
Best Western Clifton Hotel
#6 of 10 in Folkestone
417 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Folkestone Channel Tunnel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Property: Holiday Inn Express Folkestone Channel Tunnel
Address: Cheriton High Street, Folkestone CT18 8AN, England
Phone Number:
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Folkestone
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Ebookers, Priceline, Superbreak UK, IHG, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your Holiday Inn Express Folkestone Channel Tunnel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing