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“Home from home”
5 of 5 bubbles Review of The Relish

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The Relish
Ranked #2 of 29 Folkestone B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Home from home”
5 of 5 bubbles Reviewed 17 July 2014 via mobile

Stayed for one night in July as part of birthday celebrations. Check in efficient, booked top floor Cliff room, fab views. Room well decorated and includes everything you would expect for this price range, shower particularly good. Spent a couple of hours in the garden with the newspapers, cake and drinks a nice touch given there is no bar or restaurant on site. Garden has access to shared Augusta Gardens and can use to cut across towards town or Leas. Breakfast equally satisfying.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Swindon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 July 2014 via mobile

I stayed here for a whole week in The Ochre suite, which is a lovely room with all the amenities you need. The bed is really comfy so had good nights sleep. The staff are very welcoming and polite and are happy to accommodate any requests. There is complimentary wine,beer,coffee/tea and homemade cakes available all day, which I found difficult to resist!
I sat outside on a lovely patio in the sun to enjoy their lovely choice of breakfasts when weather permitted. There is a private park to enjoy and the situation is great for shops, restaurants and lovely walks to take in the sea air. All in all I would say I had a perfect week and would definitely be coming back.

Stayed June 2014, travelled solo
Helpful?
2 Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meopham, England, United Kingdom
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Recommended by a family member. Staff were very friendly and helpful. Stayed in the Cliffe Room, which is at the top of the stairs. Nice room. Comfortable bed. Shower was good. Enjoyed breakfast, which is cooked to order. Would use again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
141 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

We stayed at The Relish for our wedding night in May. They were really good about letting my husband check in early to get ready and the room and hotel were very nice. We had the Orchid Suite (I think that was it's name) and it had a big 4 poster bed that dominated the room.

Although everything was nice we weren't overwhelmed or particularly impressed with the hotel. It was nice but not amazing. We were looking forward to the boutique touches it advertises but didnt really feel there was anything special about the room or hotel. The breakfast was good, tasty but tables were quite close together.

Also, as it was our wedding night we expected some recognition of the fact - either a congratulations or something but it was only as we were leaving at the end when someone said as an after thought 'oh did anyone say congratulations?'

overall a nice hotel but nothing special

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JennyH_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Owner at The Relish, responded to this review, 28 May 2014
I am very sorry to hear that you were not impressed with our guesthouse or service during your stay with us.

If you had come to view the guesthouse before your booking we would have been more than delighted to have given you a guided tour.

The check-in was a very hectic time due to your guests arriving before our check out time of 11.00am. So we were unable to show them to their rooms and give them their keys but we gave them an access code to the door so they were able to come and go as they pleased.

We went out of our way to help your guests by labeling all their luggage and taking it from reception to their rooms ourselves because of their early arrival.

We left a notice on the reception to where the guests were staying to avoid confusion so when your guests had left your wedding they were able to relax in their rooms with no hassle.

Due to the early arrival of your guests to the guest house and the late arrival after 1.00 am to their rooms of the night of there stay we did our best to provide a good service.

Answering the door after reception hours of 11pm because they were unable to access the guesthouse of their own accord and attending their calls at 1.00am in the morning.

We also delayed breakfast times to weekend hours so there was no rush in the morning after an eventful night.

I feel that my staff and myself could do little more to accommodate you.

Please make your own judgement as to if we could provide any more of a service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

Me and my wife stayed here last weekend and have to stay it was just perfect. From the moment we arrived till the time we checked out it was just brilliant. Staff was very helpful, polite and very well mannered. we stayed in the orchid suite , The bed is just heavenly and we had a great night sleep. There is complimentary wine, beer , juices and home made cakes available all day . the cakes are really nice and i think in two days i must have had a fair share... so thank you guys. the owners live in the hotel itself and they keep an eye on everything . we got to meet the owners and found them very hospitable. we would definitely be coming back again

Room Tip: go for the orchid room...its brilliant
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank londonguy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashford, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 May 2014

We used the hotel for a base prior to our daughters wedding and found the staff very helpful, free tea & coffee came in handy. The room was very spacious and modern great place to stay very peaceful and quiet. We sat out on the patio for breakfast and really enjoyed our stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
161 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

Spent a long weekend here with family in three rooms, all of which were lovely in their own way (Ochre with its roll-top bath and sofa, Stone with its spacious interior and Steeple with its cosy proportions at the top of the hotel).

The hotel was supremely comfortable and we particularly liked the spacious lounge which guests could use until 11pm (with the added attraction of homecake cake and coffee/juice which was freely available from the nearby kitchen area). Breakfast was cooked to order and served up in a stylish dining area.

The Relish is well located for arrivals by train, with Folkestone Central just a 10-15 minute walk away. It is an equally easy walk from the hotel door to the main shopping areas, the Leas and to the harbour. Perfect for a short stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FolkestoneJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Relish

Property: The Relish
Address: 4 Augusta Gardens, Folkestone CT20 2RR, England (Formerly Augusta Hotel)
Phone Number:
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 29 B&Bs / Inns in Folkestone
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Relish 4*
Number of rooms: 10
Official Description (provided by the hotel):
Located in the fashionable "West End", The Relish is Folkestone's first contemporary, and only 5 Star guest accommodation. 10 en-suite rooms furnished to the highest standard with sumptuous beds. Rates include unlimited fresh coffee, tea, homemade cakes, and a complimentary glass of wine or beer upon arrival, direct dial telephones and free broadband access. The Relish is a place you will want to return to again and again. ... more   less 
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Also Known As:
The Relish Hotel Folkestone
Relish Hotel Folkestone
The Relish Folkestone, Kent

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