As I am travelling to France with my family I was looking for an overnigt stay near to the ferry in Dover.
I found this place on laterooms.com and the offer seemed attractive. I booked a triple room on the 15th March and had it confirmed by email.
I received a phone call a month later on the 12th April from the proprietor of the guest house saying he needed my room for a bigger party and he had booked me in somewhere else in Folkstone !
I explained if that was how he did buiness he wasn't going to be in it very long.
He said I had to cancel the booking with the online service.
He was no help whatsoever, and when the online service got in touch with him he gave a completely different story.
Hence this report. Never in 60 years have I had such cavalier and unprofessional treatment. Book here at your peril.
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- Also Known As:
- Chandos Premier Guest House Folkestone, Kent