The room was pleasant enough, but was unbearably HOT. The fan which was provided did nothing but circulate the heat, and there was no way to turn off the heated towl rail. The toilet didn't flush properly & seemed to be blocked - not surprising as there was no facility for disposal of sanitary items in the en suite bathroom. The blocked toilet was sorted out next morning, but not the lack of disposal facilities. The saving grace for the room was the view and comfy beds. Had the weather been cooler, I think we'd have had a really good night's sleep. The full English breakfast consisted of cold, cooked food on a piping hot plate. Cold sausage & hash browns is not a pleasnt way to start the day. We were in a hurry & didn't have time to get it sorted. When checking out, the person on reception duty didn't know how to process Best Wsetern reward cards - I'll be surprised if we ever get them credited.
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- Also Known As:
- Best Western Folkestone
- Folkestone Best Western
- Best Western Clifton Hotel Folkestone, Kent