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“Best fish and chips in the area”
5 of 5 bubbles Review of The Smokehouse

The Smokehouse
Ranked #132 of 224 Restaurants in Folkestone
Price range: US$3 - US$14
Cuisines: Seafood, Fast food, British
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, View
Dining options: After-hours, Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best fish and chips in the area”
Reviewed 4 August 2014

We and our teenage kids love eating here. We have had sausage, cod, plaice and scampi and all has been amazing. I especially adore the homemade tartare sauce
The fish batter is light and delicious. In fact we find it so rich and delicious I can never finish mine (which is unusual for me)
We tend to takeaway and wander down to the beautiful bay to eat ours and so cannot comment on eating in
On the last occasion we went what I ordered was not available and so what I chose was more expensive but we were not charged the excess
For fish and chips which are far superior to the usual stuff chucked out of takeaways then make this place the place to eat.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Zoerodda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this review, 18 August 2014
Many thanks for your review, we are so pleased you enjoyed your latest meal with us!

The Smokehouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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507 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Kent
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Beautifully Cooked Fish”
Reviewed 2 August 2014

It's not the cheapest fish and chip takeaway so one would expect quality ............ we both had haddock and it was beautiful. However, the chips let the Smokehouse down bigtime. At a guess they are possibly bought in chilled chips or at least having been in the catering business that's what they taste like ............ a bit cardboardy and tasteless. Potatoes peeled and cut fresh on the premises would make all the difference!!

  • Visited April 2014
    • Value
    • Service
    • Food
Helpful?
Thank LordWarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this review, 18 August 2014
Many thanks for your review, we will pass your comments onto the team..

The Smokehouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“At under £12 a head - everyone was happy”
Reviewed 29 July 2014

The Smokehouse, Folkestone, Kent

Date of visit – 14 July 2014

It’s important to book this rather nice fish and chip restaurant particularly if you want to go in the evening. We booked table 5 which is situated against the back wall so is away from the footfall to the counter. We booked for 6 persons but 7 turned up and the staff were very helpful finding and extra table and seat. The seats do not have backs to them so if you have elderly people with you as we had or someone with a back problem, sitting without back support for any length of time might be an issue.

We ordered Plaice, Rock, Haddock and Cod and everyone commented on how nice the fish was. The batter was crisp and not at all greasy. The chips were real potato (I think!) and the tartar sauce was amazing although will add an extra cost of 75p per portion to your bill. The food is served in a box and if you can’t manage all the food, it’s acceptable to close the box and take it home. The fish meals cost around £8.50 each.

The Smokehouse has an alcohol licence – a bottle of 201 Heritage red costs £15 a bottle, a pint of beer costs £3.50.

There was a 'cover' charge of £5.25 for 7 persons - I would prefer this charge being added to the cost of the meal as it's unclear what this is for and then one is faced with the dilemma of tipping the waitress of not. Maybe the word 'cover' should be replaced with the word 'service'.

The location is perfect if you fancy an after dinner walk as the Smokehouse is close to Folkestone Harbour and seafront. There is parking on the street but make sure you read advice notices before leaving your car.

There is some outside seating space at the front of the restaurant but not many tables.

I did not inspect the toilets so cannot comment.

Total cost for 7 persons - £83.35

Definitely worth considering if you want a fish and chip meal with a bit of style.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank OnieOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this review, 30 July 2014
Many thanks for your review, your feedback is very important to us and I will pass your comments onto the team.

We do hope to see you again someday soon.

The Smokehouse Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorking
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“A hot day”
Reviewed 23 July 2014

Had haddock and chips for two inside ( small child shared) and three drinks and it was £20.40. The service was very good and the place was clean and pleasant. The haddock and chips were good and crispy. There was no shade outside anywhere so will be glad when regeneration happens. I usually go to the Rocksalt restaurant and happily tried this as under same ownership.

Visited July 2014
Helpful?
Thank DorkingHolidayaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this review, 30 July 2014
Many thanks for your review, we are so pleased you enjoyed your meal.

Look forward to seeing you again soon.

The Smokehouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkestone, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Awful service..”
Reviewed 20 July 2014

We went to the Smokehouse on Friday evening (18_7_14) and queued outside for about 15 mins which was ok..got to the takeaway counter and we were totally ignored for a full 20 minutes..No explanation, no eye contact...just totally ignored us and every other customer at the takeaway counter..
We left and went somewhere else..So can`t comment on the food...

  • Visited July 2014
    • Atmosphere
    • Service
Helpful?
3 Thank IanKay57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this review, 30 July 2014
I am so sorry to hear of the problem you experienced with service.

We have been incredibly busy over the past month or so and sometimes things do get backed up with orders and the staff do not take anymore orders until they have caught up but there is no excuse for them not explaining this to you and we very sorry.

The Smokehouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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