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“not the best place”
Review of The Smokehouse

The Smokehouse
Ranked #149 of 247 Restaurants in Folkestone
Price range: US$3 - US$14
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 29 August 2014

We went to this fancy fish and chips for the second time, on both ocassions we have sat outside.

Fish was nice and toilets clean. This is the end of good points.

Tables were dirty, next table we have had staff sitting and having cigarettes chatting loudly, seagull messed up on my husband, there is no roofing or umbrellas outside to protect customers from the sun or birds mess, shame.

Will not go back.

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Thank Pawel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this reviewResponded 16 September 2014

Many thanks for your review, we are sorry to hear that you didn't enjoy your meal and we agree that the seagulls can be a nightmare! We will pass your comments onto the team.

If you would like to discuss your complaint with any of our Managers, we would really like to hear from you. Please do call us on 01303 212070 and ask for Jack or Sarah.

The Smokehouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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343 - 347 of 575 reviews

Reviewed 26 August 2014

Really Delicious fish and chips. They are a little more expensive than your average fish and chips, in this case you get what you pay for though. I would recommend smokehouse. The fish batter was lovely and crispy and the fish tasted really fresh and good. Possibly the best fish and chips I have tasted.

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Thank Londongirl011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this reviewResponded 8 September 2014

Many thanks for your kind words and lovely review.

We hope to see you soon!

The Smokehouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014

Clean restaurant, great fish and chips, we've been four times now and never less than highly satisfied.

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Thank bcollins1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this reviewResponded 8 September 2014

Many thanks for your kind words and lovely review.

We hope to see you soon!

The Smokehouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014

Wow!! Having travelled, lived and eaten in a variety of restaurants - this is undoubtedly the best fish and chips ever! The chips are crispy and melt in the mouth and the fish is fresh with the lightest tastiest batter.... Fantastic!!!

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Thank 586andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this reviewResponded 8 September 2014

Many thanks for your kind words and lovely review.

We hope to see you soon!

The Smokehouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Great food, really great fish - loved it. A must visit. It's gets very busy so booking is advisable. Staff very friendly and it's immaculately clean!!

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Thank Jilf2506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, Manager at The Smokehouse, responded to this reviewResponded 18 August 2014

Many thanks for your review, we are so pleased that you enjoyed your meal. We hope to see you again someday soon!

The Smokehouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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