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“never again”
Review of Windsor Hotel

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Windsor Hotel
Ranked #24 of 26 Folkestone B&B and Inns
Reviewed 13 September 2013

disgusting dirty dated hotel ! cracks in walls,poorly decorated,dirty bathroom,shower had hair in it,towels smelled horrid,when i went into the bed the mattress sank lower and the bed surround,only a problem when i tried to get out and hurt my leg.on further inspection the bed was surrounded by floor laminate because the base was in such bad condition with holes in it etc,i wouldnt put my dog in there it is the worst hotel i have ever been in,if i had know it was that bad i would have just slept in the car,never again!!! oh you also have to be up for 8 am to put a parking ticket on the car,dont risk not doing it as we saw a warden going around !

  • Stayed: August 2013, travelled with family
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1  Thank natasha h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 36 of 52 reviews

Reviewed 23 August 2013

Dont waste your time and money here! Its disgusting! I wish I'd checked the reviews before booking.When we arrived there was a traffic warden outside,I asked if I needed a ticket as I was staying at the hotel? He told me the hotel will give me a 24 hour pass charged at £1.00,
They charged £2.00.
We got there at 1.30 pm and were told by a very friendly lady that the room was still being cleaned and could we come back just after 2 pm.
Thats when things went downhill.We got our room key,wound our way up dimly lit uneven stairs and corridors with sticky carpets and hand rails,Ive never seen anything as bad as our room,it was filthy and needs to be updated,Ive seen better furniture in skips,There was a sink in the room complete with a tide mark,there was coffee marks all over the unit,stain marks on the carpet and seat,At this point our 4 year old daughter wanted to go to the toliet,and told us there was already a poo in the toilet,it took a number of flushes to get rid of,there was pubic hair on the toilet rim,the shower hadnt been cleaned,there was soap scum in it,and hairy soap from the last guest.
There is a bar,However its only open until the owner has had enough to drink,this was by late afternoon,This makes Faulty Towers look like the Dorchester.

Room Tip: I doubt this hotel has any good rooms,as for childrens activties if turd spotting is classed as an a...
See more room tips
  • Stayed: July 2013, travelled with family
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3  Thank BCP1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

After finally finding the correct door along narrow corridoors and unlit, unsafe staircases we were greeted with a completely dated and filthy room. The toilet leaked, floors were sticky and the bathroom was full of dust and mould. Highlights included a lovely orange bathroom suite the same hue as David Dickinson's face and a tasteful Harry Potter bin (squashed). There was noise from the room above all night so we hardly slept at all. Only plusses were that the sheets and towels were clean and there were no rats or cockroaches as far as I could tell (possibly as the place was too bad even for them). Avoid unless you want to recreate some sort of 'Withnail and I' experience or like dossing with really filthy students.

  • Stayed: August 2013
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2  Thank Kimbla83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

Stayed here last weekend,and fell into the old favourite tourist trap and paid the balance of the bill without seeing the room first.It was very dated even though I think it had been recently redecorated.The carpet was heavily stained,the bathroom was circa 1950 with a nasty plastic contraption on the bath taps to turn them into a shower of sorts.Even after I cleaned the shower head most of the luke warm water missed me [not an easy task!] and ran under the screen and onto the floor.
Bed was very soft with built in "roll together" at the slightest movement,however it was clean and extra pillows were present.Staff were polite and friendly even though we only really saw them upon our arrival,otherwise hotel seemed empty.
I feel that staff seem oblivious to the condition of the hotel and until they realise otherwise,things will remain unchanged

  • Stayed: June 2013, travelled as a couple
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2  Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

This hotel looks and is tired and dated. We only needed a two night stay while day tripping to France but never again. Luckily my other half is a plumber and had a screwdriver in the car. This enabled necessary shower repairs just to get hot water at more than a dribble, and to enable it to fall on you rather than on the taps! Carpets badly stained, towels, clean but again stained. The type of toilet installed, my partner says these haven't been used since the eighties.
The bed you just couldn't avoid "roll together" and pillows very lumpy.
Was hoping to complain and obtain a part- refund but never saw any staff to do so, just gave up and left at 7 on the Sunday morning, enough was enough!

  • Stayed: June 2013, travelled as a couple
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2  Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013 via mobile

I think some of the other reviews may be a little unfair, when considering how reasonable the price is.

We stayed here for 2 nights over the May Bank holiday weekend and managed to secure a triple room for £45 per night which wasn't bad considering the nearest Premier Inn's were charging over £130 per night!

When we arrived we were greeted by the owner who couldn't have been more helpful or friendly.

Sure the reception area does have a very dated feel about it and has seen better days but its not pretending to be a luxury hotel.

The lift was working to all floors and we were given a room on the third floor which had a view of the sea.

Yes the room was dated but it was spacious and had all we needed, tea and coffee, bathroom ( which was clean ) and a TV. Sure the floors creaked, and it felt down at heel but it didn't feel dirty and the beds were clean.

The downsides of the room were the paper thin curtains, we awoke at 0530 by the bright sunlight shining through, the pigeons making a racket outside, and the poor soundproofing of the rooms - we could hear other residents arguing.

Other than that it was comfortable and provided clean and functional accommodation which was all we needed, you wouldn't stay here if you wanted frills.

Other reviews have mentioned a bad smell, I wouldn't say this was that bad and I think it's mainly to do with the age of the property.

Could it do with an overhaul? Yes, is it the "Hotel from Hell" ? Certainly not - just don't have your expectations too high.

Wifi available for free in the reception area.

Parking available outside which is free from 1800 until 0800. Tip: Of you are going to be parking during the chargeable period then the underground car park less than 5 minutes walk away is far cheaper £1 for 3 hours or £3 for all day. Come out of the hotel and turn right and then right again. The hotel is 100 metres down the road on the right - it looks like you are driving under a block of flats.

To conclude, a comfortable stay at a reasonable price.

  • Stayed: May 2013
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2  Thank Frontera2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

The bedding was clean, the rest disgusting. A shame because the building could be beautiful. Stained curtains, dirty tea and coffee tray, carpets needed cleaning. Stairs to second floor difficult to negotiate with suitcase, lift only went to first floor!? Breakfast extra @ £7/ person, we declined. If beds weren't clean, we wouldn't of stayed, but was 10.30pm after driving from south of France

  • Stayed: September 2012
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Thank Bowjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Hotel

Address: 6 Langhorne Gardens, Folkestone CT20 2EA, England
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #24 of 26 B&Bs / Inns in Folkestone
Price Range: £46 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Windsor Hotel 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
Windsor Hotel Folkestone, Kent

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