This hotel would benefit from one almighty refurbishment. The decor is pretty bad and some of the lounge furniture is in a very poor state. Three new elevators have been installed, since our last visit, with a fourth currently being worked on.
The Victorian Premier Restaurant is the best place to eat as the Standard cafe is reminiscent of school dinner time. The food, however, is pretty fair for the price.
The rooms leave a lot to be desired. Our Premier Twin, overlooking the Harbour, was adequate. The TV was a 20inch 4.3 tube set with a remote that worked only when it wanted to. Perhaps Britannia Hotels would be best advised to replace all those antquated sets with LCD sets with full Freeview.
The beds were comfortable but a good night's sleep was impossible due to the noise of bad plumbing and doors slamming. The fire alarm woke us up at 1.30am, on one occasion, with no explanation or apology. We were also woken up at 5am, again on one occasion, when an entire Darby and Joan Club seemed to have a bath, simultaneously, in preparation of an early coach trip.
My biggest bugbear is about the car parking. What used to be free is now £3.50 per night. We arrived on a Saturday morning and struggled to find a car space. Apparently, it's like that every weekend so be warned. Car parking is NOT guaranteed
- Official Description (provided by the hotel):
- The hotel is superbly located on the seafront, overlooking Folkestone's picturesque harbour. This Hotel is an ideal gateway to the continent, with organised day trips across the channel to France and Belgium arranged from the hotel and easy access to the Port of Dover and Eurotunnel. ... more less
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- Also Known As:
- Grand Burstin Folkestone
- Burstin Hotel Folkestone
- Hotel Grand Burstin
- Burstin Folkestone Hotel
- Grand Burstin Hotel Folkestone, Kent