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“Needs a Lot of money to update it.”
Review of The Southcliff

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The Southcliff
Ranked #7 of 10 Hotels in Folkestone
London, United Kingdom
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Needs a Lot of money to update it.”
Reviewed 16 April 2014

Having pulled up outside the hotel you could see the difference in the pictures on the internet . it looked lovely and clean and bright in the photos , But to see it for real it looked very dirty and the windows needed a clean as well. As we walked in the front door to be greet with a lovely big smile and very polite gentleman on the front desk . we checked in and then went our room which was again very dull and needed a good make over . as pretty much of the hotel in fairness . Then we went to the bar and stayed there much of the afternoon . After going out for something to eat , We came back to a packed hotel . There were people sitting in the main room and waiting to play bingo . So I said where do we buy the tickets from ,to be told its a private party , So we had 1 more drink and retired to our room. In the morning we went to breakfast and to be fair it was very good . So overall a good cheap overnight stay with breakfast .

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
1 Thank andycox44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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584 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (189)
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English first
Lincoln, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2014

Having left The Carlton Hotel next door due to many problems, I booked in for night at the Southcliff Hotel.
Food slightly better than Carlton. I had a doulble room that over looked sea.
The room was clean and nice clean bed. The furniture was sunburnt and had seen better days. A draw broke as i was opening it. The toilet seat needed fixing.No shower. The bath had old fashioned plastic hand held spray attached to bath taps!!!
The worst part was after going for an early morning walk, getting out of the lift to go to my room when a homeless man was getting in with his belongings!!!! I understand this is common practice in the area with an agreement with council.
Cheap stay.

  • Stayed March 2014, travelled solo
    • Value
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Helpful?
Thank Droopydraws27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Folkestone hotels

Worcester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2014 via mobile

Stayed for two days, rooms were clean and tidy even if a bit dated. Bathroom was a squeeze and not very modern but for the money it did the job nicely. Staff were friendly and we would happily stay again, good value.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lyndonjedwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 April 2014

If you're looking for cheap and cheerful with no frills attached then this is the one. We had a large room on fourth floor and had to reach this via a 'faulty towers' style lift built by 'bob the builder'. There was a sea view with amazing sunrise scenery and location was great. (Brilliant indian restaurant round corner). The room was spotless although, as you would expect, the bathroom fittings were historic, and the bed was a bit dodgy. However, lovely welcome and convenient for port so would recommend for cheap, short stay.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
Reviewed 31 March 2014

I stayed for one night. It is the worst place I have ever stayed! There was constant anti-social noise and behaviour - it is too close to pubs and clubs. On 29th March there was an all-night rave in a neighbouring building. Crowds were congregating underneath my bedroom window, being loud and offensive. Despite my drawing attention to this, the hotel took no responsibility for ensuring my peace and well-being as a fee paying guest (£54.50). I had no sleep whatsoever and felt ill the next day. The hotel were neither apologetic nor conciliatory.

Secondary concerns were noisy plumbing, the inedible breakfast, the low standard of hygiene and decoration.

The hotel advertises parking at £2.00 per day. They do not make it clear that this is for roadside permit-parking, which given the melee does not give peace of mind regarding vehicle safety.

One positive: a sea view!

  • Stayed March 2014, travelled solo
    • Value
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Helpful?
Thank 102DianeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2014

Had the pleasure of staying here from 26th to 29th March. Booking in was quick by very friendly staff and soon in our double sea view 3rd floor room . Room not large but adequate and very clean and the sea views were fantastic. Public areas very comfortable and the breakfasts brilliant with good quality ingredients and friendly staff. Whilst no car park you can park free within just a few minutes walk. One very nice feature is the outside area to the front where you can sit and enjoy the sea views.The hotel is just a few minutes level walk to the High Street and bus station. We stay in Folkestone frequently and if you want a price friendly hotel in a fantastic position the Southcliff would take a lot of beating.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank patrick h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 March 2014

We had a sunday break at the Southcliffe Hotel in Folkestone Kent, from the outside it looked quite a big hotel with balconies overlooking the sea, and as it was on the leas in folkestone it was very high up so the views were really great, inside the hotel looked dated and needed an upgrade, but as long as the beds were comfortable, rooms clean etc., the rest did not matter, first of all the reception girl was very polite and helpful letting us have the room early without any fuss, the room had a double bed so we asked if we could possibly have a twin room, no problem changed right away, the beds were very comfortable and the room was really and l mean really clean, the bathroom spotless, the bath felt clean to the touch, toilet spotlessly clean, toilettries were provided, and towels which smelt clean and were soft, tea and coffee making with compliementry items, tv with quite a few channels, and the view was spatatcular we could see france quite clearly, and that night the moon sparkled off of the sea it look very romantic, next morning we went down for breakfast in the smallest lift l have ever seen, which was good because we did not have to share it with a load of other guest all cramming in like other hotels we have stayed in, the breakfast was really good and freshly cooked, was good quality food and tasted good, the tableclothes were so very clean, unlike another hotel nearby where we stayed and the tableclothes were not changed all week, okay it is not the ritz but we would stay there again anytime, staff were lovely.

Room Tip: try and book a room at the front with a balcony and hopefully a sunny hot day
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carol s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Southcliff

Property: The Southcliff
Address: 22-26 The Leas, Folkestone CT20 2DY, England
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #7 of 10 Hotels in Folkestone
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Southcliff 2*
Number of rooms: 68
Official Description (provided by the hotel):
On The Leas Promenade, overlooking the English Channel, The Southcliff Hotel is a 10-minute drive from the Channel Tunnel Terminal and 20 minutes from Dover Ferry Terminal. There is free Wi-Fi in public areas. The bedrooms each have tea and coffee facilities and a private bathroom with free toiletries. Rooms also feature a flat screen TV [free view] and ironing facilities [on request]. Some have sea views or private balconies. The Office Bar features modern decor and hosts frequent live music. Southcliff Hotel is a short walk from Folkestone's sandy beach. Folkestone Harbour is a 10-minute walk, and Folkestone Central Railway Station is just half a mile away. The Leas Cliff Hall is only across the road from The Hotel. ... more   less 
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Also Known As:
The Southcliff Hotel Folkestone
Southcliff Hotel Folkestone
The Southcliff Folkestone, Kent

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