I recently spent 3 nights here and was extremely impressed by the customer service. A warm welcome at the reception on our first day set the pace for the rest of our stay. All the staff, without exception, were highly professional, friendly and helpful. An extra special mention for Ange from the restaurant, who was simply great! I was travelling with my girls aged 9 to 15 years and every morning she had a suggestion of activities for the day, ranging from the best places to go shopping (a must with teenage girls :) to the spectacular Canterbury cathederal, but not forgetting the memorial of the Battle of Britain.
The rooms were basic, but spotless and functional with clean modern bathrooms and extra towels were provided upon request. The family rooms were not very spacious for 4, but for the time we spent this was not really a problem. We were located in the same building as the reception which was extra practical as it gave us direct access to the restaurant without having to go outside. This was greatly appreciated in the mornings when convincing sleepy teenagers to get up for breakfast! The food was good value for money with a nice varied choice.
The hotel is ideally situated for the channel tunnel & within easy driving distance for Dover, Canterbury, Ashford etc. There is a large car park so never a problem to find a space.
All in all a very positive experience that I would most certainly repeat and recommend to others.
- Official Description (provided by the hotel):
- Steal a glimpse of France from the cliff-top promenade The Leas, five minutes down the road ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Folkestone (Channel Tunnel) Hotel Folkestone
- Folkestone Premier Inn
- Premier Inn Folkestone (Channel Tunnel) Hotel Kent