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“Great Value & Honest Staff”

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Premier Inn Folkestone (Channel Tunnel) Hotel
Ranked #3 of 10 Hotels in Folkestone
Certificate of Excellence
London, United Kingdom
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Value & Honest Staff”
5 of 5 bubbles Reviewed 19 May 2014

great value for money , very clean, great breakfast , very polite honest staff , 2 of our party left jewellery in their rooms on checkout and both items were returned by the hotel / cleaners also the beds were very comfy .....10/10 will return !

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank george g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,162 reviews from our community

Traveller rating
    545
    399
    141
    47
    30
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 May 2014

Excellent location for accessing the channel tunnel. Good food available at the adjoining restaurant. Very good nights sleep. Staff were very cheerful and helpful in both the hotel and restaurant Great value



  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javea, Spain
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 15 May 2014

On our way back to Spain and had an early Tunnel crossing so booked in for the convenience. Premier Inn need to stop paying for Lenny Henry to sleep on the TV and divert the money into training the restaurant staff in customer service skills. They are all very friendly, warm and chatty but they have no idea of how to run an efficient service and the food could be better quality. The room was okay but the public area's and the room smelt of cheap cleaning fluid that resulted in my clothes smelling as though I had spent the night in a care home,( and I do know what they smell like). The bed was comfortable, the bathroom was perfectly adequate apart from the fan being extremely noisy and we had tea and coffee facilities. All in all, clean and comfortable but a one night stop only.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
4 of 5 bubbles Reviewed 11 May 2014

Good Premier Inn and a bargain price - nice location and very convenient for the Channel Tunnel - just a few minutes up the road by car. Stayed here a few times and rooms are nice and tidy - only complaint is that the room was very, very warm with no real means of cooling it down. Overall, would stay again of the price is right.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tallpaul8t3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WORCESTERSHIRE
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

We stopped at this PREMIER INN on our way to LE SHUTTLE so we could catch a early train the PREMIER INN was up to it's normally good standard.but the food next door very average don't ask for CEASAR SALAD they don't know how to make one my wife and our friend are experts on them we complained and the cost was taken off the bill.DON'T bother going into FOLKSTONE it is shabby have a few G & T's to pass the time.

Room Tip: one night any room
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackknight2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
142 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

Yep it does what it's supposed to , gives you a clean tidy and basic room for a nights sleep before leaving for France.

Third time I've stayed here and never a problem, staff helpful and room always good.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monkey170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birchington, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

From a Premier Inn. Spotlessly clean and well presented. The Staff were very helpful and made us feel welcome. My only disappointment was that it cost double as we booked at short notice - that leaves a bad taste in the mouth otherwise I would definitely stay there again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edwin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Folkestone (Channel Tunnel) Hotel

Property: Premier Inn Folkestone (Channel Tunnel) Hotel
Address: Cherry Garden Lane, Folkestone CT19 4AP, England
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Folkestone
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Folkestone (Channel Tunnel) Hotel 3*
Number of rooms: 81
Official Description (provided by the hotel):
Steal a glimpse of France from the cliff-top promenade The Leas, five minutes down the road ... more   less 
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Also Known As:
Premier Inn Folkestone (Channel Tunnel) Hotel Folkestone
Folkestone Premier Inn
Premier Inn Folkestone (Channel Tunnel) Hotel Kent

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