There is nothing positive I can about this hotel, from the minute I arrived I was gutted and knew I had made a big mistake booking from the outside it looks a great hotel but once inside you'll see what a difference. I pre-booked a Twin Room and was given the key from reception then headed up to the room where once in I found there was only a single bed, so I went back to Reception and advised of this to be told no that is defiantly a twin room, by now I was far from impressed so the manager sent the receptionist up to check not believing what I had already said, so I asked could I be moved to another room I was told then the hotel was fully booked and they would bring another bed into the room, so after about 20 minutes this happend and the bed came in followed mattress, pillow, sheets & duvet. Also worth noting is the bathroom door would only close 1/2 way as it was getting stuck on the uneven floor one of the the room was higher than the other it was like the floor was slowly falling away. The hotel also advised there was free Wi-Fi and upon the in the room I was in the signal dropped all together it was that bad I couldn't even making telephone call.
A point not relating to the stay would also be work man who were carrying out exterior works to the hotel level with the room I was in had scaffolding and no Health & Safety equipment in use, from outside the building after I decided to go and explorer Folkestone I looked up with Binoculars to see what works were been done and all the men started to look nervous and hid away from view. A really dodgy place in my opinion and one I certainly will not be visiting again.
- Official Description (provided by the hotel):
- The property is 2 minutes walk from the beach. Situated just 10 minutes drive from the Channel Tunnel Terminal, this traditional sea-facing hotel is situated on The Leas, Folkestone's cliff-top promenade. With free parking and free Wi-Fi throughout, it is a 15 minute drive from Dover's Port, and 30 min from Canterbury city center. The hotel is open 24/7 and daily housekeeping is provided. Some of bedrooms at The Carlton have good sea views overlooking France, and all are en suite and comfortable. All rooms feature a TV, heating and tea/coffee making facilities. Guests can relax in the cosy surroundings of the Leas Lounge Bar, which overlooks the beautiful landscape of Folkestone and the English Channel. Carlton Hotel is about 200 yards from Leas Cliff Hall theatre, and about 500 yards from the town centre. ... more less
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- Also Known As:
- Carlton Hotel Folkestone, Kent