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“Could not find a fault here..”
Review of Esplanade Hotel

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Esplanade Hotel
Ranked #4 of 11 Hotels in Dunoon
Prestatyn, United Kingdom
Level Contributor
294 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Could not find a fault here..”
Reviewed 2 July 2011

We recently spent 4 days here and had a wonderful experiance ,What a great deal we got ..excellent accommodation with sea view, food above any expectation, staff nothing too much trouble and nightly entertainment .as well..we will be back ..but next time intend staying longer..Mr & Mrs Philip Goodwin...

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bhgoodwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, Manager at Esplanade Hotel, responded to this review, 28 July 2011
Dear Guest,

greetings from Esplanade Hotel, Dunoon!

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.
In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email us at relax@ehd.co.uk
Looking forward to welcoming you back soon and kind regards.

Best Regards
Manoj Cancar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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645 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
1 review
Reviewed 14 June 2011

A lovely hotell with a beautiful location.we stayed for 4 nights and Price we paid was very reasonable.we been upgraded to sea view room.food was delicious.it was a 5 course meal.all meals were nicely presented and served very quickly.and the entertainment was very good.specially scottish night we loved it.ooking forward to go back.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brainj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, Manager at Esplanade Hotel, responded to this review, 22 June 2011
Dear Guest

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

Once Again thank you for giving us your feedback, which is very much appreciated. We look forward to welcome you back in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email us at relax@ehd.co.uk

Best Regards
Manoj Cancar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 11 June 2011

We booked our weekend for especially for tribute night ABBA. It was a great night to remember and bar service was tremendous. All the staff is friendly and professional. The room were nicely cleaned with a lovely sea view and most important the menu for dinner was different every night and meal was well cooked and well presented  Hotels have stunning sea views and a great location. I would suggest this hotel to anyone as you can enjoy every evening with live entertainment.
A lovely hotel with a beautiful location. I and wife stayed for 3 nights and price we paid was very reasonable. We had a sea view room, very nicely decorated and spotlessly, food and service in the dining room excellent.
Overall an extremely clean and I would say thanks to hotel manager, who made our stay perfect and having a friendly well trained staff, which is hard to see some time in 5star hotels. I would definitely recommend this hotel.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, Manager at Esplanade Hotel, responded to this review, 22 June 2011
Dear Guest

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

Once Again thank you for giving us your feedback, which is very much appreciated. We look forward to welcome you back in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email us at relax@ehd.co.uk

Best Regards
Manoj Cancar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 June 2011

having just returned from mon/fri break with g.b. tours felt I had to write this review after just reading a few negative reviews.on arriving the manager, I think his name was manoj, came on the the coach and gave us all a card with hotel information on and our room numbers , our luggage was brought to our rooms very shortly after,at dinner time you were given a table which was yours for the rest of your stay, he sorted out a table or us as there were six of us and most tables were for two or four .the meals were excellent, juice,soup, main course(choice of three)all extremely well cooked and very ample portions, then choice of desserts, and finally if you have any room left, cheese, biscuits,tea/coffee.breakfast :juice,cereal or porridge,full cooked ,egg,bacon,sausage,beans, tomato, (nothing wrong with our tomatoes)toast, jam, marmalade ,all in all excellent....STAFF.we had two young people serving our tables 4/5/6, evening meal by a young man who's name I didnt get but he was a very pleasant young lad, and for breakfast we had leela, a lovely young lady who welcomed you with a big smile and was also a very pleasant young lady, both a credit to the hotel. STEVEN the barman, although he found it tough at first dealing with our accent he was great , we had a good laugh with steve ,CHRISTINE (my most favourite name in tthe whole world)on reception amongst various other jobs she does,thanks for sortin a b/day cake. we had a great time at this hotel, ok it has some rooms better than others,(what hotel hasn't)our room 37 was immaculate, must have just been refurbished ,had everything you need, maybe a bit on the small side but very adequate,flat screen t.v. phone, tea/coffee,even a towel warmer in bathroom, view from windows a bit ropey, but other people on our coach had front rooms with wonderful sea views, thats the way it goes everyone cant have the front rooms. this is in my view a vood very and we really intend to go back in the future.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank billdonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, Manager at Esplanade Hotel, responded to this review, 22 June 2011
Dear Guest,

greetings from Esplanade Hotel, Dunoon!

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.
In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email us at relax@ehd.co.uk
Looking forward to welcoming you back soon and kind regards.

Best Regards
Manoj Cancar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comrie, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2011

We stayed for 2 days and were really dissapointed with the room, which was dirty, had ripped curtains, chunks out of the walls, old cheap furniture and was generally shabby and dated. The pictures on the website and the reviews from trip advisor are not from the same hotel!!! ( must be the honeymoon suites, not room 42 on the ground floor that we had). The breakfast on the first morning was terrible, with a large mushy tinned tomato in the middle of the plate which had sogged up the rest of the meal. And to class a glass of orange juice as a breakfast is a disgrace, we had the choice of THE JUICE, a bowl of cereal or a bowl of porridge! This was my husband and I only Holiday this year and we have come home upset and very disappointed with the accommodation ( first time tripadvisor has let me down!). The only reason that I haven't rated the overall hotel terrible is because of the stunning sea views.

Room Tip: Don't stay in room 42!
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Susanholly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, Manager at Esplanade Hotel, responded to this review, 1 June 2011
Dear Guest,

I would like to thank you for taking the time to leave a review on Trip Advisor.
Your feedback helps us build our business and improve our customer experiences.
I deeply regret that you have not had a pleasant experience at the hotel, as you can see from our previous reviews this is really very rare and I am sorry it has dampened your break away. I would like to reassure you that if you choose to give us another chance we can prove to you that this is an isolated case.
Again we are shocked that the breakfast was not satisfactory as our food always has such wonderful comments. We will address this with our chefs at once and i thank you for bringing it to our attention.
I would be delighted if you would give us another opportunity to serve you and show you that what you have experienced is not regular practice at the Esplanade Hotel.
We look forward to welcoming you back soon.

Kindest regards
Manoj Cancar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2011

Overall enjoyed stay at the hotel and staff were all friendly. Car park very small but staff went out their wayto find space in overspill car park when hotel one full. Food seemed better on 1st night to 2nd but still quite good. Had booked specially as this hotel had tribute night but very disappointed as felt they were insult to Abba and came across as very unprofessional. Did not bother coming on till 10.00 as some of the guest saw them in the bar having few drinks before they made it upstairs to perform. Local entertainer on the Friday night seemed more professional and we did not hear anyone complaining as he was good.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottiesglasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goiania, GO
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 28 May 2011

Just one night stay and with a disapointing opinion about this hotel.I was expecting much more based on the previous reviews and my last night in a trip of 14 days in england and scotland ,this was the worst hotel stayed. First of all difficult to find even with GPS giving wrong positions as it is in a walking zone.The reception is reached by the back door without any beauty.The room i stayed was too small and old with a not confortable bed. Bathroom just accetable as breakfast . There is free parking and internet only in the lobby

Room Tip: look another room avoiding ground floor
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALEXRASSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Esplanade Hotel

Property: Esplanade Hotel
Address: Victoria Parade, Dunoon PA23 7HU, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Cowal Peninsula > Dunoon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#3 Business Hotel in Dunoon
#3 Romantic Hotel in Dunoon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Esplanade Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
The Esplanade Hotel is located on the West Bay, Dunoon. You are only a five mins walk away from the town centre and you can enjoy the tranquil views across the West bay. Modern and luxurious accommodation available for you during your relaxing stay. The hotel offers delicious homemade dinners and true Scottish breakfasts so you can indulge with a tipple or two from a Malt and Wine cellar. Looking forward to having your company with us at The Esplanade Hotel known as being a home away from home. ... more   less 
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Also Known As:
Esplanade Hotel Dunoon, Argyll And Bute

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