This is a family run hotel which is a standard, faded chintzy 3 starish establishment at the seaside. Pretty much what we expected, though dearer than would have been reasonable.
At checkin, the receptionist didn't know which rooms were twin and which were double. Excuses rather than solutions were offered when it was pointed out. The rooms were spacious though tired. We probably had two of the best rooms in terms of sea view, so we opted not to fuss about broken sockets, twin rather than double, etc.
The breakfast can only be described as bad. It was badly organised (we felt bad for the amazingly cheerful and incredibly hard working single member of staff in the restaurant). Badly resourced (Normal hotels would have had 3 or four staff for this number of guests). Bad quality - the beans sausage and hash browns were adequate. The poached eggs were hard and rubbery. The bacon, however, was great.
Come on, guys - this is not difficult to improve - every other hotel in the land has mastered the art of a mixture of cooked to order and cold buffet!
overall this is a hotel that is nowhere as good as it thinks it is. The staff should not refer to the guests as 'luv' this is only (just about) acceptable in the west country, Not argyll. We paid £75 a room B&B, but this was not worth more than £50 a couple.
- Official Description (provided by the hotel):
- The Esplanade Hotel is located on the West Bay, Dunoon. You are only a five mins walk away from the town centre and you can enjoy the tranquil views across the West bay. Modern and luxurious accommodation available for you during your relaxing stay. The hotel offers delicious homemade dinners and true Scottish breakfasts so you can indulge with a tipple or two from a Malt and Wine cellar. Looking forward to having your company with us at The Esplanade Hotel known as being a home away from home. ... more less
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- Also Known As:
- Esplanade Hotel Dunoon, Argyll And Bute