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“two day deal”
Review of Esplanade Hotel

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Esplanade Hotel
Ranked #2 of 11 Hotels in Dunoon
Reviewed 29 July 2014

My wife and I had a two night bed and breakfast deal which turned out to be a deal of a lifetime. Our room was superb, sea view, the meals were excellent varied on both nights, the staff were extremely attentive and served with a genuine friendly manner. I would highly recommend this hotel to anyone wanting a place to be treated in such a great manner.

Room Tip: ask for a sea view
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Chris19679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest

Thank you for your kind comments regarding your recent stay at The Esplanade Hotel. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

In the meantime if there is anything we can do to assist you. please do not hesitate to contact me directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Look forward to welcoming you soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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455 - 461 of 725 reviews

Reviewed 28 July 2014

Lovely friendly attentive staff, always asking was everything to our satisfaction nothing too much trouble. We ate both evenings in the hotel, the food was lovely, the homemade lemon cheesecake is to die for. The room was small but clean with everything you could possibly need. The bathroom was lovely obviously newly decorated. The view from the balcony and the garden are stunning. Well situated just a short 10 min walk to the town.

Room Tip: The views over the Clyde are stunning so would recommend a seaview room.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests as you expected. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

We stayed at Esplanade hotel for four nights as part of Highlands coach holiday with GB Tours. First impressions from outside was that it was just a bare basic hotel. After passing through door everything changed. Reception was good, (apart from room numbering was a bit strange) and after being routed to our room, (luggage attended to by group of young porters) found the room to be spacious and clean (credit to room attendants). Deciding on a tour of hotel, it seemed like a rabbit warren with passages and stairs everywhere. Dining room was rather small considering the number of guests (two coaches) only fault was that waiters had to reach over neighbouring table to serve us. Food was excellent with plenty of variety and well prepared (many thanks to the chef). Waiters did their job admirably. Unable to mention individually as they didn't remain still long enough to read name tag, except Vahri,( who we got to stand for long enough to ask her name), and apart from one small hiccup was brilliant. entertainment every night, and Scottish night with piper and young female dancers, made a good evening. During freetime enjoyed garden which had been well groomed. Would certainly stay at Esplanade if ever in area again and wouldn't hesitate to recommend to anyone intending to visit Danoon. jaybee

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Service
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest

Thank you for your kind comments regarding your recent stay at The Esplanade Hotel. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

In the meantime if there is anything we can do to assist you. please do not hesitate to contact me directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Look forward to welcoming you soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

My family visited in July this year(2014). Seven people and four rooms. We were all delighted with the cleanliness and size of the rooms. The staff were ever-so friendly and very helpful, especially Robert our barman. The morning breakfast and the evening meals we all enjoyed, no disappointments...at all. We would wholeheartedly recommend this hotel to you all and we will be returning ....soon. A Huge Thanks to all the staff that made our weekend so special.

Room Tip: The sea view rooms are worth the additional cost.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Arthur F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests as you expected. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Booked this hotel for a short break before our main holiday in September. We were allocated a room with a sea view and it had obviously been recently refurbished with very good quality furnishings. The Esplanade is an old building; a bit of a rabbit warren, but there is clearly a programme of upgrading the whole hotel and it is paying off. Staff are all very pleasant and helpfull; and efficient. Only niggle is that there is only one sitting at 7.00pm for dinner - clearly geared to the coach trip market. Dinner is a table d'hote menu with reasonable choice and quality. On one evening we ate at their sister hotel - Argyll - where there is a well appointed Italian style restaurant offering very good food at an amazing price. All things considered, our 3 night stay represented excellent value for money.

Room Tip: A room with a sea view - the Angus is particularly good
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank IAN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest

Thank you for your kind comments regarding your recent stay at The Esplanade Hotel. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

In the meantime if there is anything we can do to assist you. please do not hesitate to contact me directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Look forward to welcoming you soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We were booked into this hotel by the coach company we were travelling on (GB Tours) and my first reaction was of fawlty towers - but in a very good way! All the staff are very friendly, Robert the barman in particular and my only wish was that I had requested a sea view room as those rooms looked lovely, large and comfortable although I could not fault our room except that is was the first room by the front door which people kept banging shut!!

I loved Dunoon and would not hesitate to use this hotel again if I was visiting the area again. We had a very enjoyable holiday and it looks like the management are trying very hard to please their guests, those that did have issues were all addressed immediately on our coach trip that I was aware of.

Room Tip: Ask for a sea view room. However room numbering is a bit of a challenge, hotel needs to address thi...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests as you expected. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

On our return visit to the Esplanade Hotel, we were disappointed to find that the usual manager, Manoj, was no longer permanently there. We were greeted by the new receptionist Sonia, who was very nice and helpful. We also found Robert, the barman, who is very adaptable and is always ready for a laugh and a joke. Which helps to make a memorable holiday. We were disappointed to notice that the standards have slightly lowered since the recent changes.

Room Tip: ask for a room with a view
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank maud55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esplanade704070, General Manager at Esplanade Hotel, responded to this reviewResponded 9 August 2014

Dear Guest

Thank you for your kind comments regarding your recent stay at The Esplanade Hotel. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel.

Iam back to dunoon again,see you on 15th Sepetember.

In the meantime if there is anything we can do to assist you. please do not hesitate to contact me directly at 01369 704070 or please email me at manoj.cancar@sgehotels.com

Look forward to welcoming you soon.

Best Regards

Manoj Cancar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Esplanade Hotel

Address: Victoria Parade, Dunoon PA23 7HU, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Cowal Peninsula > Dunoon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#3 Business Hotel in Dunoon
#3 Romantic Hotel in Dunoon
Price Range: £57 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Esplanade Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
The Esplanade Hotel is located on the West Bay, Dunoon. You are only a five mins walk away from the town centre and you can enjoy the tranquil views across the West bay. Modern and luxurious accommodation available for you during your relaxing stay. The hotel offers delicious homemade dinners and true Scottish breakfasts so you can indulge with a tipple or two from a Malt and Wine cellar. Looking forward to having your company with us at The Esplanade Hotel known as being a home away from home. ... more   less 
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Also Known As:
Esplanade Hotel Dunoon, Argyll And Bute

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