Only went in for a meal and possibly the worst experience and meal ever. We had no trouble in finding a seat in the restaurant part of the hotel, service was slow thought and guests who were actually staying in the hotel had service priority.
We ordered our meal eventually which took ages to arrive, upon eating and finishing the meal we were never asked how the meal was or if there were any issues, the hotel guests are asked and hotel staff could be seen to be looking down their nose at the outside guests.
My fiancee didnt eat all her meal, it was on the large side and seemed frozen and not a freshly prepared meal, once her plate was taken away the chef actually came out the kitchen and glared at us, wanting to know who hadn't ate all the food. The staff obviously pointing us out.
We ordered a dessert that should have been quickly prepared if fresh, but was carried past us into the kitchen by the staff, so a frozen dessert that was going to the heat lamps to thaw. it took over 25min for profiterols and a cheesecake to appear. Again because all was of the dessert was uneaten the chef came to the window and glared angrily at us.
We decided after this it was time to leave as we were beginning to feel more and more unwelcome, we went to the var area to pay and again no one asked how things were and if we enjoyed the meal, there was some of the staff looking at us and seemingly whispering (maybe im paranoid). We will never be back in this place ever.
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- Also Known As:
- Best Western Dunoon
- Argyll Hotel Dunoon, Argyll And Bute