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“Murder Mystery”
5 of 5 bubbles Review of Argyll Hotel

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Argyll Hotel
Ranked #1 of 11 Hotels in Dunoon
Certificate of Excellence
Dumbarton, United Kingdom
1 review
“Murder Mystery”
Reviewed 8 April 2014

Myself and two friends spent the week end at the Argyll Hotel in Dunoon. The staff were fantastic and the food was delicious. The acting team knew how to involve the guests and created a good atmosphere. This was my second visit to the Argyll and I will definitely be going back soon.


AM Dumbarton

Room Tip: Sea view rooms are the best.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 14 April 2014
Dear Guest,

Thank you so much for taking the time for leaving a review on Trip Advisor. I am delighted to hear that you have been satisfied with your stay. It means a lot that you have taken the time to share your views and I hope we will continue to welcome you in the future.
I look forward to welcoming you back.

Kind Regards

General Manager
Dev Surya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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933 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
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English first
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 April 2014 via mobile

We were greeted with a warm welcome and experienced friendly and helpful service.

We were on the top floor but there was a lift to help us with our bags, plus we were offered help if needed several times.

The view from our room (The Tower Room) was unbeatable and definitely an experience we would recommend.

We had a very clean room with everything we needed; for example, extra pillows in the wardrobe. We both commented on the great shower too (they can sometimes be a let down in hotels but this was not the case here!). We had a huge television, many plug sockets, ample storage for our clothes, a lovely feature bed and a dressing table in keeping with the style of the hotel. We were also provided with tea & coffee making facilities.

Added to the room we were provided with a great selection for breakfast. You could have a continental breakfast or a cooked breakfast, plus there was a vegetarian option.

The position of the hotel is ideal for Dunoon's town centre yet you also have a great view of the water.

We will definitely return.

Stayed April 2014, travelled as a couple
Helpful?
Thank MissSi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 14 April 2014
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards


Dev Surya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harrogate
Level Contributor
217 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 354 helpful votes
Reviewed 26 March 2014

booked this at the last minute ...hotel is on the front and has very good views ...was given room 33 which was a double and single on the ground floor which had great big stain on carpet and is directly below the function room only problem was that there was a function going on til 00.30 and the bass was bouncing through the room. spoke to manager gary who moved me to 108 a double on the first floor which was at the rear of the hotel..room was clean and tidy..nice comfy bed and powerful shower in morning. had breakfast in morning which was disappointing as no yoghurt ham or cheese and the full scottish breakfast consisted of a burnt sausage and rock hard hash brown...and ice cubes in the orange juice...staff wre friendly and helpful would possibly stay there again as the area is scenic and only an hour away from glasgow if you use the car ferry

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jetboot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 31 March 2014
I would like to take this opportunity thank you for taking the time to leave your feedback on Trip Advisor and also to offer you my sincere apologies regarding the issues you have experienced at our hotel.
I would like to reassure you that feedback of this kind is very rare and ensure that you or any of our other guests do not experience such service.
Our aim is to ensure that all of our guests come and have an outstanding holiday.
Again we are shocked that the breakfast was not satisfactory as our food always has such wonderful comments. We will address this with our chefs. And once again thank you for bringing it to our attention.

I would be delighted if you would give us another opportunity to serve you and show you that what you have experienced is not regular practice at the Argyll BEST WESTERN DUNOON.

We look forward to welcoming you back soon.

Kind Regards
Dev Surya
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
coatbridge
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 March 2014

Just back from my 5th/6th Murder Mystery break at The Argyll. Yet again thoroughly enjoyed
it. This was my second time there as a carer with a gentleman in a wheelchair, who incidentally
chose to return as he had enjoyed his previous visit so much. We had a problem on arrival when
we found that our room wasn't suitable for the wheelchair. Manager Gary assisted by Johnnie
were great about it and couldn't do enough for us. The perfect room that we had on our previous
visit was taken by fellow guests, but when they heard of our problem they immediately offered
us the room. THANK YOU. Clean comfortable room, lovely meals, friendly staff and once again
The Walking Theatre Co hit the spot. They do know how to hold an audience, return guests will
testify to this. There is also terrific entertainment after the theatre part is over, I spied many a sore head at breakfast. Go with the right attitude (join in) and you'll have a ball.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alexander d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 31 March 2014
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. All feedback we receive is greatly appreciated and we endeavour to make everyone’s stay here with us as pleasurable as possible.

Looking forward to welcome soon .

Kind Regards
Dev Surya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
Reviewed 24 March 2014

Stayed at the hotel for a murder mystery weekend. Absolutely loved our time there. The staff were all very friendly & helpful. The actors were all absolutely wonderful & really captured the audience. The value for money for the weekend was outstanding! Would definitely recommend to people of all ages! So much so that we are booking up for another later in the year! Loved it!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpikeyMikey21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 31 March 2014
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards


Dev Surya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2014 via mobile

We stayed here weekend 14th march on a Glasgow Great Deal Weekend (our second time) The hotel staff couldn't have done any more for us they are fantastic ( especially duty manager Gary! I'm sure this poor guy needed therapy after we left!!!!) The food in both restaurants was excellent. The Rio is a lovely relaxing place to eat and the food was delicious. We have booked to go back in October and it can't come quick enough. Gary we will try be on our best behaviour but can't promise. Thanks again Janette, Aileen, Christine & Christine.

Stayed March 2014, travelled with friends
Helpful?
Thank Murphytillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 31 March 2014
Dear Guest,

Thank you for your stay with us and the lovely words of appreciation. Team Argyll strives to create this pleasure and comfort for all our guests. The fact that this is exactly what Team Argyll has been successful in achieving makes us happier and more motivated to continue the same endeavour.

Thank you once again for your 5 star rating and we hope to see you soon!

Regards
Dev Surya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevenston, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 March 2014

We have just returned from an excellent weekend away at the Argyll Hotel, Dunoon. They hosted a "Spying Murder Mystery" weekend. In this, actors played several parts and we had to deduce who the murderer was.

Well, we got it COMPLETELY Wrong!!!!!!

The actors of the "Walking Theatre Company" were very funny - they interacted with us - the audience - as well as responding to heckles and comments. They were BRILLIANT!!!!!

Now, the review.

We were on the first floor, a sea view room. The room, itself, was very good - a little small, but more than enough space for the bed and built in wardrobe and table, chest of drawers and a couple of chairs. The shower room was adequate. The rooms were very clean, and housekeeping checked and cleaned the rooms every day. The bed was good quality - two single beds joined, the matrtess was not too soft or too hard.

The food was excellent - the choices we had on the menu for the evening meals were good, and if you did not like anything they would try and give you something you would like.

We did not have lunch in the hotel, so we cannot comment on that.

Breakfast was from 08:00 to 10:00, a traditional cereal and fresh juice - Orange, Apple, Grapefruit, Mango and Tomato were all available to choose from - all were ice cold as they had several ice cubes within the jars of juice.

After the cereal a cooked breakfast was received - a choice of a Full Scottish or individual items. All very well cooked and not too oily. Lots of toast and tea of coffee.

The staff were excellent, from the management - who managed to obtain drinking chocolate, the housekeeping staff and the waiters and waitresses. All deserved 10 out of 10. BRILLIANT!!!!!

The bar was well stocked with draft and bottled beer and cider, the prices were good, the bar staff were excellent.

There is two small things which I woukd like to comment on, which I feel the hotel could be better at:

1. Single ply toilet paper - single ply toilet paper should be replaced to double ply.

2. In the bathroom / shower room there was no sticker / label to indicate if you wanted the towels replaced or not. In other hotels, they would say if you want the towel replaced the put it on the floor or in the bath - there was nothing in our room, as such there was no way to indicate to the housekeeping staff if you wanted the towel to be replaced.

On the whole, I would say "The Best Western Argyll Hotel, Dunoon" is by far a brillaint hotel, the murder mystery weekends they do are so very funny and well worth a visit.

Come and enjoy yourself to the next weekend - we may very well be there....

Room Tip: All the rooms are excellent.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SGrierUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surya d, General Manager at Argyll Hotel, responded to this review, 31 March 2014
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience. We endeavour to give to all our valued guests’ excellent standards. We will make sure that your comments are shared to all the Staff. Ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Kind Regards
Dev Surya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Argyll Hotel

Property: Argyll Hotel
Address: 54 Argyll Street, Dunoon PA23 7NE, Scotland (Formerly Best Western Argyll Hotel)
Region: United Kingdom > Scotland > Argyll and Bute > Cowal Peninsula > Dunoon
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Dunoon
#4 Romantic Hotel in Dunoon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Argyll Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Dunoon
Argyll Hotel Dunoon, Argyll And Bute

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