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“Over-priced”
Review of Hunters Quay Hotel

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Hunters Quay Hotel
Ranked #1 of 11 Hotels in Dunoon
Certificate of Excellence
Reviewed 27 November 2010

Stayed here for 1 night and felt that it was way over-priced. The room was huge but lacking in character for a charge of over £100!! The lounge and bar were closed and breakfast was nowhere near as good quality as other places that we stayed in during the same trip (which were much cheaper). The manager was reasonably helpful but the place lacked a real welcome. Maybe better in high season??

  • Stayed: October 2010, travelled with family
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1  Thank PPDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 - 176 of 269 reviews

Reviewed 9 November 2010

I can highly recommend this hotel for everything, the food, the cleanliness, the decor and the location are well worth the 4 star rating, the staff from the cleaner to the manager are very polite and make you feel welcome as soon as you step through the door. My wife and I are making the Hunters Qauy our hotel whenever we visit Scotland.

  • Stayed: November 2010, travelled with friends
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Thank grahamwilliams1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2010

A wonderfull venue for a short break, within easy reach of both Glasgow & Edinburgh along with the West Coast towns of Inverary and Oban. Dunoon itself has ample facilities including restaurants. Hotel itself has a lovely loc ation being situated overlooking the Firth of Clyde towards Gourock and is literally 10 seconds from the ferry. Staff are all friendly and the hotel manager, Charles, goes out of his way to ensure your stay is enjoyable. Room was very clean and warm (important in Scotland in October!).

  • Stayed: October 2010, travelled as a couple
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Thank Patchesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

We enjoyed every minute of our stay at the Hunters Quay. The cleanliness and ambience was superb and the views spectacular. The choice of food at dinner was limited but enjoyable. The breakfasts were fantastic and the staff most helpfull.
My family and I (6 aduts and 1 child) would have no hesitation in staying there again.

Thank you Hunters Quay Hotel

  • Stayed: August 2010, travelled with family
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Thank rendallKinbrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2010

Our experience was similar to a previous reviewer. We went for 3 nights. The hotel is very tastefully decorated and the breakfasts are excellent. But ...

We had a similar experience trying to get drinks in the bar. Almost impossible at times. The restaurant has a set menu of 3 starters and 3 main courses. Because the chef is Indian, 1 of each course is an Indian dish. Now, as it happens, they were probably the best items on the menu but if you do not like Indian food ... or don't want Indian every night then your options are quickly restricted. Another main course is mustard mash with seasonal vegetables and a fish. Same basic plate every night but with a different fish. Can someone tell me where swede and turnips are 'seasonal vegetables; in July? Again, if you don't like fish, your options are further restricted.

Checking out was chaotic and my bill was wrong. Charles, the Manager, actually muttered to himself 'let's play Fawlty Towers'! If they remade the series, then Hunter's Quay would be a rich source of material.

As a B&B my only comment would be that the breakfast waitresses are part time and clearly have had no training in service. That apart, it is excellent. It is very convenient for the ferry. Room 4 has good views across the water. Alas, the rest of the offering is sorely lacking. Despite a couple of e-mails I still have not resolved the bill. The discrepancy is to the hotel's advantage: we have yet to agree how much because of the chaotic bar accounting process (items are written in Charles' notebook and transcribed manually .... and it does not work).

  • Stayed: July 2010, travelled as a couple
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3  Thank n_macleod234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2010

Dont be fooled by the website. it paints a stunning hotel but Hunters Quay is a B & B really.

The welcome, strange, not even a "Hello and Welcome", from the owner, but some strange conversation relating to our booking and cancellation of a room for my mother in law, which I still dont know what it was about. This is your first impression, and I could have easily just turned and walked out at this point.

We decided to have a drink in the bar at 4.30pm, eventually we managed to get a drink, and then were told the bar does not open to 6pm??? No atmosphere, getting a second drink we were told that only Charles, the owner, can serve alcohol and he has gone out !

Another couple entered the bar and were told they could not have a drink, again as Charles was the only person allowed to server, they left.

Charles, I would suggest some nice background music, lighting, and a friendly staff to check if you would like anything.

We decided to eat in the restaurant on the first night, as the website portrays the 'Hotel' to have an outstanding restaurant. At 6.30pm they still did not have that nights menu.

Eventually after asking a number of times, we got the menu before 7pm, and as we had a 6 year old, we wanted to eat as soon as possible, but no, dinner is not served until 7.30pm. Eventually we managed to get some food for out son, but were left with the impression that the 'hotel' were put out having to cater for our son.

Dinner.... Dont bother, honestly there are nicer restaurants nearby. I had steak, very very very average cooking. Don't expect to be blown away with the quality or standard of cooking or service. However the wine list was extensive, and obviously reflects Charles's interest in wine.

I am pleased to see that the Guest Information in the rooms 'allows' an informal Dress Code for dinner!

Breakfast on the other had is excellent, beautiful bacon, eggs done to perfection. Hunters Quay should ditch the dinner concept and stick to a the breakfast. The dining room has the most stunning view, but the room itself is lacking a little ambience. Just having Classic FM gently on in the background to break the total silence.

Breakfast on a Sunday starts at 8am, not at 7.30am as detailed in the Guest Information in the rooms. The Guest Information folders are still promoting Hogmanay 2009, attention to detail again missing.

To sum it up, Its clear that the owners have a taste for nice decoration, as the overall 'hotel' is very nice. They obviously have an interest in wine, as their wine list shows, but they really dont have any interest in you, the paying customer. Service is poor, no attention to you the customer, and dont ask for anything outside the owners eating / drinking times.

Hunters Quay has been awarded a Trip Advisor 2010 award, I actually dont know why it has, maybe due to the reviews on the site, a little premature for this reward just yet.

Finally, not really a child friendly hotel, more child tolerant !

  • Stayed: July 2010, travelled with family
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2  Thank Ginnser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2010

We stayed here for 3 nights, beautiful room Thistle Room, wonderful food, lovely host and staff, The hotel is situated next to the western ferry terminus so handy. Dunoon is a lovely place and the surrounding areas are out of this world. I had never been before but was so impressed we purchased a holiday home there.

  • Stayed: May 2010, travelled as a couple
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1  Thank lcara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hunters Quay Hotel

Address: 247 Marine Parade | Hunter's Quay, Dunoon PA23 8HJ, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Cowal Peninsula > Dunoon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Dunoon
Price Range: £64 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hunters Quay Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
Relax, unwind and marvel at our spectacular views over the Firth of Clyde, Holy Loch, Loch Long and hills beyond. Set in an acre of mature gardens, this beautiful Victorian villa offers luxurious, spacious, individually styled bedrooms. The warmest of welcomes, with the friendly attentive service of the French owner and his local staff ensure a delightful stay. ... more   less 
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Also Known As:
Hunters Quay Dunoon
Hotel Hunters Quay
Hunters Quay Hotel Dunoon, Argyll And Bute

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