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“Perfect Events Venue”

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Beaufort Hotel - Chepstow
Ranked #3 of 3 Hotels in Chepstow
Brockworth, United Kingdom
1 review
“Perfect Events Venue”
Reviewed 3 January 2014

We held our Corporate Christmas Party at the Beaufort Hotel on the 20th of December. The Event Space was set up beautifully and the food was excellent. The staff were attentive to our needs, worked quickly and were very friendly - accomodating all of our requests.

The DJ was great and everything was decorated nicely. I would highly recommend this property for an event.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 22 January 2014
Dear Guest,

I am delighted to hear that you enjoyed your Christmas Event here with us, and that you felt our dedicated team added to your enjoyment with a high level of customer service and professionalism.

I will be sure to pass on your compliments to our chef and to our DJ!!

We look forward to welcoming you back in the not so distant future.

Kind Regards

Antony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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260 reviews from our community

Traveller rating
    68
    74
    56
    30
    32
See reviews for
39
89
22
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Newport, United Kingdom
1 review
Reviewed 2 January 2014

Stayed NYE 2013, excellent staff, good value, old but excellent would be my overview. Some of the reviews on here are probably from those that pay less and expect more. If you are after a simple, good, honest hotel the. Go here. Kooky rooms, weird angles and unique styling keeps it fresh!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShabbaRankz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 22 January 2014
Dear Guest,

I am very happy to hear that you enjoyed your stay here with us.

We aim to deliver high standards of service and professionalism and I'm thrilled that you felt this is what you received.

We look forward to welcoming you back to stay with us in the not so distant future.

Kind Regards

Antony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardigan
Level Contributor
215 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 2 January 2014

Booked for one night earlier in the year and decided to stay an extra night, By the time we got there the price had gone up but the manager honoured our original price and we had a great time. The staff were friendly and professional; going back next year.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frohlix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 15 January 2014
Dear Guest,

I am delighted to hear you enjoyed your stay here with us. We all look forward to welcoming you back to stay with us again next year.

Kind Regards

Antony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
94 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 31 December 2013

Visiting friends in the Welsh countryside over Christmas, I was looking for an economic hotel near to the railway station. This hotel ticked all the right boxes, so I booked for three nights.
Not expecting anything spectacular, I was still pleasantly surprised by the hospitality and comfort provided. The staff were all merry and cheerful (this was Christmas); the food very palatable and my room at the back facing the car park felt like a private flat with all the comforts of home (OK slight exaggeration there).
What more can I say - good value for money.

Room Tip: Room onto rear carpark like a quiet private flat.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdinburghSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 15 January 2014
Dear Guest,

I am delighted to hear that you enjoyed your stay here with us, and that you felt our staff were attentive to your needs.
All our staff are devoted to giving excellent customer service and I'm very happy that you felt that this was the case.

We all look forward to you staying with us again soon!

Kind Regards

Antony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 December 2013

Visited the restaurant on friday evening 29/11/2013for the first time and will be going again. We had a starter and main course didn't need a sweet as full and to be totally honest didn't want to spoil the flavour off the main course. The service was excellent in nice surroundings. The staff were helpful and made you feel as if you were a regular or one of the family. The cost of the meal wasn't over priced for the amount and quality of the food and you can tell the chef takes pride in their work.i recommend having a meal in this restaurant maybe see you there as i will be visiting it more often

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leggy68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 10 December 2013
Dear Guest,

I'm thrilled to hear that you had a memorable dining experience here with us and that you found our staff professional and efficient. We like all our guests to feel at home and part of one big family so I'm happy that you felt that way.

I hope to welcome you back to dine with us again in the not so distant future.

Kind Regards

Antony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 November 2013 via mobile

In the low season now for the majority of city pubs n hotels
But popped into here for a spot of lunch
Greeted with a smile
Shown the menu for lunch and the specials board
Although most places do lunch 12-2 this one has it on till 2:30..... Was running late hence the mention of things like "sorry the chef has finished last orders" this place was a treat and the lunch served hot quick and nicely done ....
Had a mid week roast of the day
Extensive bar menu as well
So to have a spot on lunch or a quick snack its a
Good place to pop into
Has an over 60's menu as well ....
If your lucky enuff to be in that group
Yips the decor is a tad tired but wouldn't you be
Its not all about the best paint n decor for us


Although not at the top of tripadvisor
We certainly did not have a bad meal
And as all our reviews show
We just pop into places and give our honest opinion
No connection with any of the above
All in all a nice

Stayed November 2013, travelled with family
Helpful?
Thank Kenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 21 November 2013
Dear Guest,

I am delighted to hear that you had a memorable dining experience with us and I am happy to know our well trained and devoted staff gave you great service.

We thank you for your kind words and hope to welcome you back to dine with us in the not so distant future.

Kind Regards

Antony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
3 reviews
Reviewed 12 November 2013

Been past this place so many times but never eaten there. Was very pleasantly surprised by the food quality and service! Several of us had steak, all cooked differently, and each one came out perfect.

AND they had 25% voucher off on voucher cloud!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank cosmicfudge2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcvc, Manager at Beaufort Hotel - Chepstow, responded to this review, 14 November 2013
Dear Guest,

I am delighted to hear you had an excellent experience dining with us. Our chef prides himself in his ability to continually deliver high quality food. It was lovely also to hear that you thought our well trained and devoted staff gave you high quality service.

We look forward to you dining with us again in the not so distant future.

Kind Regards

Antony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beaufort Hotel - Chepstow

Property: Beaufort Hotel - Chepstow
Address: Beaufort Square, Chepstow NP16 5EP, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Chepstow
Price Range (Based on Average Rates): £
Hotel Class:2 star — Beaufort Hotel - Chepstow 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Beaufort Hotel - Chepstow Wales

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