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“Superb service, little dated, but perfect for our group”

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Baskerville Hall Hotel
Reviewed 12 May 2014

We stayed at the Baskerville Hall Hotel for a stag over the course of the weekend. We decided to camp for the first night and stay in the hotel for the second night. The camping field was great and we had it to ourselves, hotel even provided a bbq for us to use which was perfect for us. We were able to access the hotel and use all the facilities. Second night was at the hotel and used various different room and to no complaints. The rooms are a little dated and a well used but for us they were perfect. We had breakfast both days which again was decent enough, and they were able to cater to the veggies in our group. The hotel also helped us organise two activities, clay pigeon shooting as well as gorge walking. Both were well organised and really good fun. They ran a club night for us and the other groups staying as well which was a good laugh.

I would recommend the hotel highly for group activities and a weekend with friends. Wide ranging activities and the service was superb. We were really looked after and made to feel very welcome.

Room Tip: I stayed in Room 3 which was huge, double bed as well as 2 singles, a little dated as per most of th...
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  • Stayed: May 2014, travelled with friends
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Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 112 of 229 reviews

Reviewed 3 May 2014

Accessibility
No ground floor rooms that I am aware of. Service lift only. Steep stairs/long corridors to some Standard rooms. Level access to ground floor bar and function rooms. Adjacent parking.

The staff
An impressive team. Friendly and helpful.

Food
Catering for private dinner was, if not outstanding, then better than much of such catering tends to be and the desserts were rather good. Price much more reasonable than many similar venues.

Rooms
Style & standard of decor varies significantly from room to room. All are clean, warm & have plenty of hot water. Many have marvelous views. Furnishing of at least some Standard rooms is at junk shop level which lets them down and makes them slightly overpriced.
Only room 1 of the Executive rooms features a circular black bath with gold plated dragon head taps in the middle of the room, the others are more conventional.

Noise
No disturbance from the night club noticed from a Standard room up in the attics. It would be as well to check with the hotel if late night noise does reach rooms on lower floors if this is a concern.

The hotel
Overall an air of faded grandeur. Many original features still intact on the ground floor. If you are attending a function you may be lucky enough to dine under the elaborate plaster ceiling in the Music Room - but a shame that there has been insensitive modernisation elsewhere. Baskerville Hall,s main aim is clearly to cater for groups and this it does pretty well.

  • Stayed: April 2014, travelled with friends
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1  Thank Ptahsuti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

We've just returned from a weekend away to Hay-on-Wye, our first brief visit to Wales. The Baskerville Hall was booked for an AGM meeting, and in the pictures on its website, it looked great.
The staff were very friendly and the silver service dinner was tasty (even when I pointed out the dark hair sticking out from my pate, they were very apologetic, changing the dish quickly).
It is a short ride to the actual town of Hay, but yes, having the car is a must.
As we drove up the dirt road, sheltered by the shadows of tall trees and surrounded by lovely horses grazing in the field, we were really anticipating a romantic weekend, regardless of the fact that we were there for a spot of business. The hotel is very grandiose, with a large central staircase, a la Titanic, leading up to the first floor. In truth, you'd expect Mr Darcy to come out of the billiard room asking you to join him in the shrubberies.
We booked one of their deluxe rooms, and when we walked in, this is what we saw: a very spacious room, well lit thanks to two large windows; it had all the decor of its time, from the furniture and the colour scheme, to a double bed, two single beds, one long sofa for watching television and - roll of the drums - a double jacuzzi parked to one side of the room. The bathroom was in an adjacent room, inclusive of a bidet. Bed and breakfast in this room cost us £240 for 2 nights.
Now... After a lovely Friday evening and a full Saturday, we retired to our room, looking forward to sleep before another 7 hour drive. Roughly at midnight, the clubbing music started. It turns out that, just outside the hotel, which is situated in the middle of ...nowhere... there is a local club! The music was so audible that, until it stopped at 2 AM, we did not manage to sleep at all. Of course it became the breakfast talk for all of us with massive bags under our eyes, who were sleeping on that side of the house. The staff told us that it "doesn't happen that often", while all I could think was, 'never again' and 'why didn't we book the cheap rom at £35 shoved under the roof of the hotel?'
It was a real shame, and it spoiled the weekend.
P.S. I gave room service 1 star, as they didn't come for the whole stay, or asked us if we needed fresh towels.

Room Tip: If you only need a bed then ask for the small economic room. They have a non refundable booking fee...
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  • Stayed: April 2014, travelled on business
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Thank Trixter76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

We stayed there for two nights last week. Long drive leading to the entrance. All very gothic! Were met by friendly staff and the reception area has a wonderful staircase. We were shown to our room (Room 1) which was massive with a four poster bed and circular bath, a walk in wet room and separate toilet and basin. Very clean and spotless considering this building was so old. We couldn't fault anything. The bar was great and in the evening local musicians gathered for an acoustic session. The hotel owner, David, was very friendly and we chatted a lot with him.
If you want something modern and clinical then this isn't the place for you but if you'd like to experience something unusual with the friendliest staff we have met for a long time then this is the place to stay. Get a big room, chat with the staff and just chill out!
There are always folk who complain and luckily none were staying when we were there.
Would be stay again? Yes, and we certainly will the next time we are in that area!

Room Tip: Get one of the big rooms on the first floor and if you want to play the piano on the landing ask Dav...
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  • Stayed: April 2014, travelled as a couple
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Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

The owner and staff really make this hotel.It is a lovely building which has had TLC but could do with some more. The owner David is a charming man, very hands on and with a staff that obviously think the world of him and the hotel. This gives the place a wonderful laid back feel and we thoroughly enjoyed our 4 night stay. The food in the evening was excellent far better than most hotels . The breakfast was limited in choice and the self service an unusual feature although we could see that it had been priced for the lower price offers.The hotel is perfect for Hay on Wye and the countryside is beautiful. We thought it a lovely break and very very different from the normal experience one gets. Once again the owner and staff make this hotel unique.

Room Tip: Our front room was lovely , sun first thing in the morning . It overlooked the car park but we did n...
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  • Stayed: March 2014, travelled as a couple
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Thank blobby70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

We recently stayed at Baskerville Hall and found it a lovely, charming place to relax in old world luxury. The room was huge and the bed was very comfortable. The dinners were excellent, and the bar was fun, especially when some of the locals showed up with guitars, flute, tambourine, and a home-made bass. The view from the hall was breathtaking. It is a short taxi drive to the many book stores of Hay-on-Wye and the cab drivers who were recommended by the hotel were reasonably priced, friendly, and helpful. We can't wait to return.

Stayed: March 2014, travelled with friends
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

On arrival we were beautifully greeted by Cilla with a big smile and we instantly felt very welcomed :)
Our room was great , the four poster bed was really comfy and the added large round bath in the actual room itself was epic! Shower was also huge!
The Hall it's self is beautiful and you don't feel like you can't have a walk around to take in all that the hall has to offer, grand staircase, original features ect....
The Hall also has a Swimming pool, sauna , bar, restaurant, the food is really really good! The grounds are lovely to have a walk around, dog friendly,
wifi areas are also available.
The staff we met there were all lovely and nothing was too much trouble at all and all had such a great sense of humour!

Tim was so helpful with organising last Minute activities for us, nothing was to much trouble at all,
We have booked to stay again for the festival they have at the end of August 2014 ;)
thank you to all staff at Baskerville hall you made our long needed weekend away our best ever!
We even had a cuddle goodbye on departure
10/10 :)
Mr&Mrs Butcher
Balaclava Hall
Cardiff.

Room Tip: look at the pictures available on the site ;)
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  • Stayed: March 2014, travelled as a couple
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Thank Missionwaffle01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baskerville Hall Hotel

Address: Clyro Court, Hay-on-Wye HR3 5LE, Wales
Region: United Kingdom > Wales > Powys > Hay-on-Wye
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Speciality Lodging in Hay-on-Wye
Price Range: £36 - £58 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Official Description (provided by the hotel):
Built in 1839 by Thomas Baskerville, this historic building still displays the oak panelled dining room, ornate cornices, heated indoor swimming pool and restaurant, two bars, many outdoor pursuits set in 130 acres of Welsh countryside.Executive style rooms with four poster beds to Standard accommodation.Hay on Wye is just over a mile away, renowned for the numerous second hand book shops and its Literary Festival.Great walks, Offas Dyke and The Wye Valley Walk to name just two with magnificent scenery in the Brecon Beacons and Blackmountain National Park. ... more   less 
Also Known As:
Hotel Baskerville Hall
Baskerville Hall Hotel Hay-On-Wye, Wales

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