We arrived early at around 1pm, our room wasn't ready and we were given the option of paying an extra £10 to "upgrade" to a bigger room which was ready or we would have to wait for an unknown length of time. We paid the £10 but in hindsight wished we hadn't.
Service in the restaurant was very poor. The staff were chaotic, the dinners either side of our table left before we had ordered and their dirty cluttered tables were not cleared until we left at 10.15.
Half way through our meal loud 1970's pop music started playing which was completely in contrast to the décor and style of the hotel.
- Official Description (provided by the hotel):
- The Victorian Palace Hotel sits in 5 acres of landscaped gardens in the spa town of Buxton. Ideally located for visiting Buxton Opera House and exploring the Peak District National Park, Britain's first National Park and one of the country's most popular walking destinations, this hotel has an imposing facade and opulent interior to provide an unforgettable backdrop for any occasion. With 122 bedrooms, including 12 premium rooms, a Health & Leisure club with swimming pool, gym and beauty rooms, and a restaurant using local ingredients to prepare British and Continental cuisine, it's the perfect spot for a country town retreat. ... more less
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- Also Known As:
- Palace Hotel Buxton
- Palace Buxton
- Buxton Hotel Palace
- Barcelo Buxton
- Hotel Palace Buxton
- The Palace Hotel Buxton, Derbyshire