I stayed here with my wife last night to attend a wedding function at the dome, which it was very conveniently located for. And that is about the only good thing I can find to say about it. Booked through hotels dot com and rate promised free wifi, bathrobes and hair dryer. No mention of no hotel parking. Arrived to check in, no parking at hotel. You have to find a spot on one of the three busiest streets in Buxton, then return to the hotel get a ticket (for £3) then go back to your car. Ok an oversight one might say. The faded glory and run-down look of the hotel might even have a certain charm to some. However, the piles of dirty linen at 14:00 in the corridors doesn't have any charm at all. Neither did the frankly disinterested staff. Arrived at the room (after wandering the halls following the vaguest directions ever), and wow. So much furniture, in so small a space. Two armchairs leaking their stuffing, a battered triple wardrobe, a desk (no pen, or pencil. On the opposite side of the room from the phone. Random!), a chest of drawers, and the crowning glory.... The bed. The bed was a masterpiece of decrepitude. Whilst lying on it, ones feet were well above ones head. The mattress was worn out, large hollows testament to the many many years it was there. Unfortunately it didn't really fit the bed frame. Unfortunately, none of the bedding fit either. Duvet cover was too short for the duvet. Sheets too small for the mattress. (but at least they were clean). Two remote controls for the tv. Labelled 1&2 and an entertaining instruction sheet as to what to do. 5 minutes of experimentation revealed, even more amusingly, the remotes were labelled the wrong way around. Time for a shower. The bathroom was...worn. Mildew on the shower seal, dusty skirting boards, lights with no shades. No bathrobe. (contrary to booking promise). Turned on the shower, found the razors edge between the temperature of the surface of the sun and hypothermia induction, and stepped in. Fell in. I failed to detect the not-so-subtle slope of the bath. (note to anyone with kiddies here, don't under any circumstances let them set up the shower alone. On a v serious note the thermostatic component of the shower was clearly not working. A child could easily burn themselves). Having showered my wife had discovered that no hair dryer was present (promised in the booking as well). So I popped out to buy one. Meanwhile my wife tried out the complementary wifi. Or not. Since there wasn't any. (some rooms do. Some rooms don't, so if your on business beware!). We went out, returned, and spent 3 hours waiting for the outside noise to subside. The windows were useless at noise mitigation. Next morning woke, went or breakfast, waited an hour to be seated, ordered & served. When I finally got breakfast it was in edible, rubbery bacon, strangely runny sausage, watery mushrooms. So decided not to imbibe. Final insult was when I asked at reception why on booking no mention is made about no parking, no robes, no wifi, and no hair dryer I was dismissed out of hand. So in summary, worst hotel ever.
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- Also Known As:
- Old Hall Hotel Buxton
- Old Hall Buxton
- The Old Hall Hotel Buxton, Derbyshire