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“will be returning”
Review of The Old Hall Hotel

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The Old Hall Hotel
Ranked #3 of 9 Hotels in Buxton
Certificate of Excellence
Reviewed 1 December 2013

Excellent location to Opera House, Pavillion and gardens and an easy walk to Poole's Cavern and Go Ape. All the hotel staff were very friendly and helpful and were a credit to the hotel, Room was very warm and welcoming and the history of the place was fascinating. Mary Queen of Scots was under house arrest their

  • Stayed: November 2013, travelled as a couple
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Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 10 December 2013

Thank you for taking the time to leave a review on Trip Advisor. The hotel is in an excellent location in the heart of The Peak District. There is a lot of history surrounding the hotel and the proven in the character of the hotel. We hope to welcome you again very soon.

Kind Regards,

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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857 - 863 of 1,311 reviews

Reviewed 28 November 2013

Lovely lovely place . Warm and welcoming. Staff very helpful. Changed our room with no fuss because of noisy air conditioning unit . Second room bigger but no extra charge.nice bathroom.
Restaurant meal FABULOUS and YUMMY ! Unhurried relaxed atmosphere.
Nice ambience with the references to mary queen of Scots. Great location for seeing the town and opera house. Only few minutes drive to Poole s cavern and country park. Perfect quiet relaxed getaway break . . . I can't wait to go again. Fantastic value for money if you have the winter warmer offer .
.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank rita w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 10 December 2013

Thank you so much for taking the time to leave a review on Trip Advisor. I am so happy to see you enjoyed your stay. We will always try our hardest to make sure that every guest is happy with the room they have been allocated. We hope to welcome you again very soon.

Kind Regards,

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

I had my 50th party in the orchestra pit 9/11/2013. Staff were absolutely fantastic and food was plentiful and tasted great. An amazing venue. Thanks to Amy and all the team for making my night so memorable and thanks so much to the staff who stayed late and remained cheerful despite the early hours of the morning. Would highly recommend the venue for future functions
Best wishes Elaine and Tim

Room Tip: we didnt stay but our friends loved the history of the hotel and staff were great
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  • Stayed: November 2013, travelled with friends
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Thank elaine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 10 December 2013

Thank you so much for leaving a review on Trip Advisor. I am so happy to see you enjoyed your birthday party: the Orchestra Pit looked lovely! I hope that you continue to choose The Old Hall Hotel and we can welcome you again for your next event.

Kind Regards,

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Just love returning to this friendly hotel. The hotel is in a prime location, the food is excellent, the rooms are spacious and grand. But above all the staff are lovely, they are young enthusiastic and eager to please, and they all give a genuine smile. Thank you for making our stay very enjoyable.

Room Tip: Book early if you want food the evening you arrive, because obviously the Rooster bar,and restaurant...
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  • Stayed: November 2013, travelled as a couple
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Thank Estelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 10 December 2013

Thank you for taking the time to leave a review on Trip Advisor. I am very happy to see you find the staff friendly and enthusiastic. We are extremely happy to welcome regular guests back to the hotel. I would recommend for you to look at our website or Facebook page as we have some fantastic offers/ rates published throughout the year. We hope to welcome you again very soon.

Kind Regards,

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

we stayed overnight at the old hall hotel in buxton,derbys., on sunday 24th nov 13, we stayed in the best room, mary's bower 4 poster room. room was lovely however the bathroom was really cold, too cold to have a bath or shower! there was a heated towel rail which was on when we arrived but it was inadequate for the size of the bathroom and there was no other heater. the bedroom itself was lovely. went down to the dining room in the morning for breakfast and the service was really poor, the staff unfriendly and really slow even though there seemed to be more staff than guests in the dining room! However, the food was excellent. wouldn't go back

Room Tip: dont stay in the mary's bower bedroom in winter as the bathroom so so cold and don't eat in...
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  • Stayed: November 2013, travelled as a couple
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Thank belvoirbuilders c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 10 December 2013

Thank you for taking the time to leave a review on Trip Advisor. I am happy to see you liked Marys Bower which has recently been refurbished. I am sorry the bathroom was cold, we can provide extra heaters for the room. I would also like to apologise for the poor service at breakfast. I have spoken to the staff about your review as we do pride ourselves to have friendly and helpful staff. Thank you once again for your review.

Kind Regards,

Sally Potter
General Manager

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Reviewed 25 November 2013

Two rooms booked post Graduation Ceremony at The Devonshire Dome. Totally impressed with this as a venue.Lovely place to stay. Staff were excellent as was the breakfast. Very good location in the centre of town. Buxton is a great place to visit and this is perfect long weekend material. Some great offers available too!

  • Stayed: November 2013, travelled with family
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Thank RandR007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 2 December 2013

Thank you for taking the time to leave a review. I am very happy to see you enjoyed your visit to our hotel. We are in a perfect location in Buxton as we are right in the centre of town. I hope you choose the visit our hotel again soon.

Kind Regards,

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Arrived Saturday evening for a weekend break in Buxton. Parking was on the street outside the hotel . Room very comfortable, pre theatre dinner excellent value and quality as we as the breakfast the following morning.
We'll definitely be back.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank MarkyHewitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 2 December 2013

Thank you for taking the time to leave a review on Trip Advisor. I am extremely happy to see you enjoyed your stay and that you are thinking of visiting again. I would recommend for you to at our website or Facebook page as we have some fantastic breaks/ offers advertised throughout the year.

We hope to welcome you again very soon.

Kind Regards,

Sally Potter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Hall Hotel

Address: The Square, Buxton SK17 6BD, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Buxton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 9 Hotels in Buxton
Price Range: £66 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Old Hall Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Old Hall Hotel Buxton
Old Hall Buxton
The Old Hall Hotel Buxton, Derbyshire

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