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“Recommended”
Review of The Old Hall Hotel

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The Old Hall Hotel
Ranked #3 of 9 Hotels in Buxton
Certificate of Excellence
Reviewed 25 August 2014

This hotel stands out to me because;
- the standards are always high regarding cleanliness and quality,
- the prices are fair on the offer packages,
- the rooms are well appointed (no cheap or tacky compromises)
- the room staff, restaurant staff and reception are always genuinely pleasant and have a "can do" attitude,
- the food is of a high quality and well prepared.
- most of the rooms are different,
All of the above are achieved consistently (not just a one-off experience as we stay here every 3 or 4 months or so. I am always confident of a pleasant stay on our return.
it is run like a family business and not like some horrid chain. This has occurred with another large hotel in the town.

Room Tip: Not necessary as they are all pleasant in different ways.
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  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank YouManinWarsop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 29 August 2014

Thank you so much for taking the time to write such a fantastic review on TripAdvisor. It is wonderful to hear such positive things about the hotel. We are all very proud of it. I look forward to welcoming your back in the very near future.

Kindest Regards

Sally Potter
General Manager

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549 - 555 of 1,206 reviews

Reviewed 24 August 2014 via mobile

We paid to stop at palace hotel but was told we had to stop at No.6 Cafe Bar part of old hall hotel. On arrival we were given keys to The Dome. When we entered we couldnt believe our room it was pleasent surprise it was a house not a room. Stunning views of Buxton. Couldnt fault any part of it. Sunday morning we had a superb breakfast in No6 cafe. Thankyou to all staff for making our stay perfect.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank craig d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 29 August 2014

Thank you so much for taking the time to write a review on TripAdvisor. I'm glad your break was a success in the end!

Kindest Regards

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014 via mobile

Had lunch here this week & it was really good, so we decided to return for dinner. It was quite busy but the staff were very efficient .
The steak I had was extremely tough & chewy so when I paid I was asked if everything was ok so I told Samuel about the meat but he didn't say anything, so I emailed the hotel when I got home & jo replied almost instantly telling me call in & she would sort it, which she did.
Top mark for jo & old hall hotel!

Stayed: August 2014, travelled as a couple
2  Thank dgosul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 29 August 2014

Thank you so much for taking the time to write a review on TripAdvisor. I'm glad we managed to sort the problem out satisfactorily and that we will be able to welcome you back in the very near future.

Kindest Regards

Sally Potter
General Manager

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Reviewed 22 August 2014

Lovely old hotel with lots of original features bang in the centre of Buxton, the staff were really nice - helpful and friendly and we especially loved the breakfasts! Good value for money. Would recommend.

Room Tip: Look at the access statement - gives really detailed info not just on accessibility issues but also...
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ailsa747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 29 August 2014

Thank you so much for taking the time to write a review on TripAdvisor. I'm really pleased that you enjoyed your stay and have passed on your kind comments to the staff.

Kindest Regards

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

Spent two nights at the Old Hall on a walking weekend with my wife. Comfortable room, with a good bed. Central for the town. Hearty breakfast served and we didn't eat much for lunch. Enjoyed the stay and would book again.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 29 August 2014

Thank you so much for taking the time to write a review on TripAdvisor. I'm delighted to hear that you enjoyed your stay. Keep an eye out on the website for all our special offers and hopefully we can welcome you back very soon!

Kindest Regards

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

We got married at Old Hall Hotel in Buxton in July, and stayed for two nights with various members of our party, including some very small children. The standard of accommodation is very good, and the public areas are particularly well appointed, clean and welcoming, however, it is the excellent service and friendly staff which set this hotel apart. From the moment that we began arranging our wedding with Vicky at the hotel, we were confident that the day would meet our expectations - and it did! All the day's formalities ran like clockwork and Vicky was always on hand without being an overbearing presence, all our guests were delighted with the quality of the food and wine, and we had exactly the kind of day that we wanted.

More generally, all of our guests who stayed overnight at the Old Hall were also very pleased. Of particular note was breakfast, and again, the warm welcome and high level of service received from all the hotel staff we came into contact with. This hotel is a brilliant, good value place to stay in an attractive and interesting town that always has something going on. I would always recommend The Old Hall for a night away, a gourmet weekend or a family celebration.

Room Tip: There is no air con in the rooms.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Katharine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 20 August 2014

Thank you so much for taking the time to write such a wonderful review on TripAdvisor, And may I also offer my congratulations on your recent marriage. The staff do try their utmost to offer a warm and welcoming customer experience and I have passed on your kind comments to the whole team.

Kindest Regards

Sally Potter
General Manager

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Reviewed 12 August 2014 via mobile

I wanted a quiet relaxing break and this didn't disappoint. A beautiful hotel, traditional but not staid. Great central location. The food was excellent and the staff were friendly and welcoming. The rooms are comfortable and clean. Will stay again

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lantipova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallyPotter287, General Manager at The Old Hall Hotel, responded to this reviewResponded 20 August 2014

Thank you so much for taking the time to write such a lovely review on TripAdvisor. I'm delighted to hear that your trip was a success and look forward to welcoming you back to the hotel in the very near future.

Kindest Regards

Sally Potter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Hall Hotel

Address: The Square, Buxton SK17 6BD, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Buxton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 9 Hotels in Buxton
Price Range: £73 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Old Hall Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Old Hall Hotel Buxton
Old Hall Buxton
The Old Hall Hotel Buxton, Derbyshire

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