I sent one of my people to stay in this hotel and the hotel treated her with rude disdain and a very nasty attitude.
The reception refused to quiet noisy revellers running around corridors during the night.
The external area around the hotel was also extremely noisy.
Reception staff chastised my staff member for putting items on account and did not even apologise when she produced the receipt paid in cash.
The hotel attempted to charge her extra for checking out a day early!!!!!!
They even questioned her as to whether she was a resident when she re-entered the hotel after accessing her car!!!
- Official Description (provided by the hotel):
- The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 with easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have high speed internet access and are air-conditioned. Family and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for banqueting events including dinner dances and weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen cinema and bowling alley. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The hotel offers leisure packages:- shopping, family and honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break. ... more less
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- Also Known As:
- Holiday Inn Basildon Hotel Basildon
- Basildon Holiday Inn
- Holiday Inn Basildon Essex