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“Premier inn basildon park”

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Premier Inn Basildon (Festival Park) Hotel
Ranked #4 of 7 Hotels in Basildon
Reviewed 26 August 2014

Enjoyed our stay. Rooms very high standard. The twin rooms consist of a double bed and a sofa bed made up as a single. Friends said the sofa bed was comfy. I didn't like that the double bed and sofa bed was different heights. Would work as a family room but not a twin in my opinion.

  • Stayed: August 2014, travelled as a couple
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1  Thank Jane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 13 November 2014

Dear Guest,

Thank you for taking the time to write a review about your recent stay with us and you found our rooms to be of a very high standard, something Premier Inn takes great pride in.

We look forward to welcoming you back to Premier Inn Basildon Festival Park.

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241 - 247 of 393 reviews

Reviewed 26 August 2014

This was our second stay at this brilliant premier inn,all the usual mod cons,staff and rooms excellent,there is a pub the quays next door who do very good food and entertainment,but it can be very busy and loud at times,so remember that when staying at the premier in, our stay was very peacefull,we will return if we get a very good room price,you are very close to the festive park its self,a short drive to the town shops, reasonable parking charges and free on sundays,a massive car boot sale on wednesdays and sundays at dunton a short drive away on the A127,even have a day out at southend,its a good location for visiting other places,well done premier inn.

Room Tip: Rooms at the front are quieter
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  • Stayed: August 2014, travelled as a couple
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 13 November 2014

Dear Guest,

Thank you for taking the time to write a 5 star review regarding your recent stay with us. We are pleased to hear you have returned to us and we hope to welcome you back in the near future.

We appreciate all feedback from our guests.

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Reviewed 26 August 2014

Friendly staff. Clean well-furnished rooms. Good value for money. The hotel is a little tucked away but that makes it much quieter. The bathroom was finished to a high standard and there was alternative bedding which helped a lot in the hot weather.

  • Stayed: August 2014, travelled with friends
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1  Thank Chelsea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 13 November 2014

Dear Guest,

Thank you for your fantastic 5 star review. The team and myself are pleased to hear your enjoyed your recent stay.

We hope to welcome you back in the future.

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Reviewed 26 August 2014

I have just returned from a two night stay in this Premier Inn. We booked here as we were visiting the area for a family christening. On arrival the two ladies on reception were lovely though it did take a while to check in as they were having problems with the system! We had booked three family rooms and each one was made up for our arrival. The rooms themselves are lovely and clean and very modern, you can tell that this inn has had a refurb! The first night the only slight problem we had was the music from the pub next door, there was an outdoor DJ on playing dance music it was on till 1.00 am! This is no fault of the hotel itself but I am surprised that this is allowed with it been next to a hotel. Unfortunately I am a light sleeper and it wasn't until the music stopped that I managed to get to sleep! But the second night was fine lovely and quiet! I have to say the beds are fantastic lovely and comfortable with a choice of pillows! I opted for the harder pillow and to be honest are better that the ones I have at home! If anyone from the Premier Inn would like to tell me the make of the pillows I would be happy :) The area itself is good as there are plenty of eating places to choose from in the Festival Park. I would stay here again but maybe not on a Saturday night if the pub continues with the music on that night!

  • Stayed: August 2014, travelled with family
    • Location
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Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 13 November 2014

Dear Guest,

Thank you for your lovely four star review, I am please to hear you enjoyed your stay with us. Please accept my apologies for the noise disturbance on your fist night. When booking with us in the future we can try our best to allocate specific rooms for you.

The brand of pillows we use are Fogarty.

We look forward to welcoming you back in the near future.

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Reviewed 18 August 2014

Very well presented, and always welcomed with a smile, cannot fault the service. The room was clean and tidy, well maintained. I would definitely recommend this Premier Inn to anybody visiting this area of Essex. A big thumbs up to all the staff to their determination and hard work.

  • Stayed: August 2014, travelled as a couple
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 20 August 2014

Dear guest,

Thank you for taking the time to write a brilliant 5 star review regarding your recent stay with us. I am pleased to hear everything went smoothly for you, from check in, to our clean and tidy rooms.

We appreciate all feedback from our guests.

We look forward to welcoming you back in the near future.

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Reviewed 14 August 2014

Very freindly, super efficient staff who went above and beyond to make our stay a very enjoyable experience. May have wished for a few more sachets of tea and coffee in our room but thats just being picky :)

  • Stayed: August 2014, travelled with family
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Thank Jacqui B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 20 August 2014

Dear Guest,

Thank you for writing a lovely 5 star review in regards to your recent stay with us. I am pleased to hear our staff were very friendly and super efficient.

For future bookings, just to let you know we keep extra tea, coffee and milk at reception and someone is available 24hours a day for you.

We look forward to welcoming you back in the near future.

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Reviewed 8 August 2014

Rooms good standard, parking fine, staff friendly and the location by the lake very nice. Sadly the pub next door lets it down with poor quality freezer bag to table food.
I would stay here again but try TGIs for food next time!

Stayed: August 2014, travelled on business
Thank Jeremy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KATRINA A, Manager at Premier Inn Basildon (Festival Park) Hotel, responded to this reviewResponded 13 November 2014

Dear guest,

Thank you for writing a wonderful 4 star review regarding your recent stay. I am pleased to hear you found our staff friendly and rooms good.

I have passed on your feedback of the food you had at the Quays to the manager.

We look forward to welcoming you back.

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Additional Information about Premier Inn Basildon (Festival Park) Hotel

Address: Festival Leisure Park | Festival Leisure Park, Basildon SS14 3WB, England
Region: United Kingdom > England > Essex > Basildon
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Basildon
Price Range: £45 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Basildon (Festival Park) Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
Let the good times roll with a stopover at our Basildon hotel, featuring our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with a large shower head, and brand new, slumber-inducing, king-size Hypnos bed. You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for all the business and leisure highlights of Essex and the east of London, too. You could be hunting down the big brand bargains one minute and riding the big waves on the wakeboarding course the next. Or watch the A-listers on the big-screen at Empire Cinema, then star in your own VIP night out. And when you're ready to drop, our traditional restaurant and super comfy new rooms will be waiting for you. Situated 9 miles from the M25(J29). Follow the A127 towards Basildon. Then take A176, the hotel is just off the A1235. Next to the David Lloyd Leisure Club behind Fitness First. Next to the Quays. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: SS14 3WB Hotel Parking: Limited free parking is available at this hotel. Transport and local information: Basildon Train Station 2 miles ... more   less 
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Also Known As:
Premier Inn Basildon (Festival Park) Hotel Basildon
Premier Inn Basildon (Festival Park) Hotel Essex

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