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“Mind your head!”
Review of Easington House

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Easington House
Ranked #8 of 10 Hotels in Banbury
Reviewed 31 July 2014

My husband and I recently spent 3 days at Easington House - a lovely place to stay. The staff were very pleasant and we had a lovely breakfast every day and an evening meal which was very good. We had room 12 I believe which was in the attic with a low beam so you had to be careful but other than that it was fine. It was very hot during our stay but we had a fan in our room and that helped. We also had the window open but even though it was a busy road the traffic didn't disturb us at all. Would certainly recommend the Easington for a great stay.

  • Stayed: July 2014, travelled as a couple
    • Location
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Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 1 August 2014

Thank you so much for taking the time to post your review, so pleased you enjoyed your stay with us, hopefully we will meet again in the not too distant future.

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111 - 117 of 248 reviews

Reviewed 27 July 2014

Although listed under ‘Hotels’ on some booking sites, Easington House is a guesthouse and not calling it ‘Easington Guesthouse’ is misleading but no doubt profitable. When classified as a hotel the 4 star rating is the most misleading and incorrect issue – it should be about 1 or 2 stars as a hotel.

It is a pleasant building in lovely grounds with a decent car park – we needed that for our classic car. The public areas were of a good standard and it was generally a nice place – except for the attic rooms. The staff are all extremely polite and helpful – but there are some things that they seem powerless to do anything about.

The food was fair. Badly organised and with some strange combinations that don’t add up to a balanced meal. There is no excuse for reducing the fried bread to ¼ slice each because they had run out of white bread and only had brown – we had been served white instead of brown with our prawn cocktail the previous evening (but no lemon) and the evening before that prawn cocktails were ‘off’ altogether. And toast should arrive when offered – ours didn’t. You can keep complaining, but that creates a bad atmosphere and I don’t think they really understand anyway.

Our room was the worst room that I have stayed in anywhere in the last 50 years.

It was a very small double room (11) and was awful. It was 1 metre longer that the bed (the TV was within that too) and the width was about a metre more than the bed. I refer to the standing room – you couldn’t stand at all on one side of the bed. The room should be a single. It was hot, cramped and the only ventilation was the attic window opening onto the busy noisy road.

There was little furniture and no storage draws at all. There was a sort of loft cupboard, an excuse for a wardrobe, with no door and a low hanging rail equipped with the cheap plastic coat hangers that clothes are on when you buy them. There was a folding suitcase stand, but nowhere to put it where the lid would stay up. There was a single small chair, but nowhere to have it other than in front of the door if you wanted to stand up to get out of it. The bedside cabinets were the smallest available, due to space, just bigger than the phone that was on one of them. The room didn’t have a ceiling, just the underside of the roof right up to the ridge (not very high).

The shower room was disgusting. I don’t think it complied with building regulations when we stayed. Problems we noted were:
· The door wouldn’t stay shut. It had no facility to lock it either.
· You needed careful timing to use the loo because it took more than 20 minutes to fill.
· The extract fan didn’t work at all.
· There was no towel rail – there wasn’t room.
· The showerhead was broken and spewed water in all directions..
· There was no showering toiletry on our first day and a previous guest had left the hand wash lotion in the shower because of this – but whoever serviced the room hadn’t noticed. (They didn’t notice that we had drunk the bottle of water on the first day either, so that remained empty.)
· You took it in turns with others on the same floor if you wanted hot water. Sometimes nothing flowed.
· I am a professional engineer and I know bodged plumbing when I see it – the workmanship is poor and the system design is wrong for a three-storey building.

From the exterior, you could mistake the room for a storage cupboard but I saw that the linen cupboard part way up the stairs looked probably more comfortable. The stairs leading from the first floor to our attic room had no proper handrail (a bit of 5 x 2 planed that you cannot get your hand around isn’t a hand rail) and no banister at all for the last few steps up to our attic room. This part of the climb frightened us – we are both nearly 70 and afraid of falling. Even the staff didn’t like it.

We did politely point out some of the problems and asked if we could upgrade to a better room, but that wasn’t possible. After a long wait to be even spoken to we were eventually told the WC and the fan would be fixed that day. They weren’t - we were told later that it was all due to be sorted out in a major way after we left – but I bet that it hasn’t been. A complimentary beer each just wasn’t enough of a response.

I would only recommend staying at Easington House if you have a first floor room at the rear of the property. I wouldn’t want to stay there again; I don’t think the management understand the issues from a guest’s point of view.

I have noted the management responses to reviews and it is clear that they do not take criticisms on board. I expect some nonsensical comments that we got something wrong or were too old and infirm or something like that. None of that is the case. This review is factual and reasonable and the management knew of the problems when we were there but did nothing about them. I bet nothing changes.

Room Tip: Don't have a room on the second floor and preferably (for traffic noise) have one at the back of...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 30 July 2014

Thank you for your review, however I strongly disagree with your point of view. We are a 4 star GUEST HOUSE & not a hotel. We offer a great choice of breakfast items to cater for everyone needs, you only had to ask for a extra slice of fried bread, we had not run out of white bread. We have a access statement on out website explaining room measurements but please bear in mind the building is 600 years old & a farmhouse, floor boards will creek & if all or most of the guests are drawing off the water at the same time the strength of the flow will become slower. We have replaced the toilet in the room which we told you was being done, all is well in the room. Please bear in mind we are not some multi purpose GUEST HOUSE with all the rooms being the same, the building does have character and little hidden gems. We do take on board all of your comments and all repair jobs are done ASAP. We wish you both all the best.

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Reviewed 27 July 2014

This was our second stay at this B/B Hotel, the first time was in May 2014. Our first visit was extremely good and we were glad to be able to book again for our recent stay. All the staff were very friendly which gave the Hotel a nice warm family feel to it. The accommodation is full of character and is very clean. There are tea and coffee making facilities in the room. On a couple of mornings we told them that we would miss breakfast as we had to leave very early in the morning. We were immediately offered a cool box with juice, milk, cereal and croissants to take with us each morning. The breakfast choice in the Hotel is vast and most of the food is locally sourced. (The bacon was delicious!). Would highly recommend this B/B hotel to anyone who wanted good clean accommodation with good food.

Room Tip: Rooms at the back are quieter as the Hotel is on a quite busy road but when we had a room at the fro...
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  • Stayed: July 2014, travelled as a couple
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1  Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 29 July 2014

Thank you so much for your kind review, so pleased you enjoyed your stay with us, hopefully we will see you both in the near future.

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Reviewed 14 July 2014

stayed here whilst I was working in Banbury for a few days about 2 weeks ago, staff were really friendly. I got a free upgrade to their 4 poster room with a on suite roll top bath. Bed was amazingly comfortable. Breakfast was really good, and I was so pleased to find that poached eggs were available.

the only minor niggle was the wifi in the four poster room was a bit weak, but that normally would be a problem for this room, but found it was very strong elsewhere.

Would I go back? YES, actually I'm going back for another 3 days this week.

Room Tip: The four poster room was amazing
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  • Stayed: June 2014, travelled on business
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1  Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 18 July 2014

Thank you so much for taking the time to post your review, so pleased everything & everyone met your standards.

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Reviewed 4 July 2014

Arranged a get together for old work colleagues and this B&B / Hotel was perfectly placed for our one night stay. Hotel is an old manor house and full of character. Staff were all very friendly and helpful (Debbie and Carol standing out). Afternoon tea on arrival went down well and the breakfast, while not as extensive as some I've come across, has all you need to kick your day off and I doubt will disappoint. I had a room in the roof at the front which was clean and big enough (once you got through the door!) to meet all overnight needs (the 'closet' in the roof void would not be suitable if you needed storage / hanging space). TV, Tea / Coffee and Water all provided. I would say that I did suffer from the noise from the main road come early morning, but closing the window did enough to allow me a few more Zzzz's!!! Handy for town centre about 5/10 mins walk for numerous pubs/ restaurants. We would have eaten at the Hotel (food choice and value looked excellent) but their limited serving times (understandable for such an establishment) would have curtailed our evening / get-together. Free parking and if you arrive early they don't mind you parking up and walking into town in advance of booking in (at 4pm). Parking pretty secure at rear of house, but under large trees so expect to have to wash your car after a stay here. No hesitation in recommending this establishment - excellent value for money and a whole lot more character than a Travelodge!

Room Tip: Ground floor rooms at back probably quieter than those facing road at front.
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  • Stayed: July 2014, travelled with friends
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1  Thank RandRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 5 July 2014

Thank you so much for your kind words & taking the time to post your review, perfect gentlemen.

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Reviewed 29 June 2014

Came to stay and meet up with friends great weekend a lovely place to stay so beautiful Cotswold building with character and handy to the town helpful staff and a lovely breakfast and weather not too bad :-)

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
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Thank rachel197029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 2 July 2014

Thank you so much for your kind words, so pleased all was to your liking.

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Reviewed 27 June 2014

Room was very clean, nice big shower and brilliant food, the 4 nights i was here i didn't eat anywhere else even know the guest house is really close to the town center. The people were very friendly i found my self chatting to the about anything, would stay again in a heartbeat

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank BPSamuels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easingtonhouse, Manager at Easington House, responded to this reviewResponded 28 June 2014

Thank you so much for taking the time to post your review, we all thought you were the perfect guest, what a gentleman, look forward to your next visit.

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Additional Information about Easington House

Address: 50 Oxford Road, Banbury OX16 9AN, England
Region: United Kingdom > England > Oxfordshire > Banbury
Amenities:
Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #8 of 10 Hotels in Banbury
Price Range: £65 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Easington House 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
We are a Guest House with a licensed restaurant on the edge of town with a private carpark The property is centuries old with open fires, stone floors, timber beams and panelling We serve afternoon tea and have pretty gardens. Conveniently placed for Cotswolds, Oxford , Woodstock, Bicester Village shopping outlet, Silverstone , Broughton Castle Close to the M40 junction We are 4 Star guest house rated and offer charming and comfortable accommodation together with a great breakfast being either full English or Continental striving to use as much local and British Produce as possible. ... more   less 
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Also Known As:
Easington House Banbury, Oxfordshire

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