I arranged a family get together for 11 people and got a very good deal. Everyone liked the hotel and enjoyed the stay. However, it was said that dinner would be booked for us on the first night, a Friday, which was in an email from the hotel on 15th April. I emailed on 30th September to confirm the numbers dining on the Friday evening, I got no reply but assumed everything was ok. I arrived a day earlier and decided to check the time we were booked for dining on Friday only to be told we weren't booked for Friday as they had a 40th birthday party on so we had been moved to Saturday. I had no communication about this and said we had made other arrangements for Saturday. The booking was changed back to Friday and we had a lovely meal with a very amusing Italian waiter, and the music didn't bother us at all. Really don't understand the reason behind the change to Saturday, I was told because it would be noisy for us, but there was a wedding party on the Saturday which also had loud music on. The rooms were lovely but the bathroom had no ventilation apart from a tiny vent strip in the top of a totally sealed double glazed window. Really needs an extractor. The TV signal is very poor and some of our party weren't able to watch tv at all because of the poor quality picture. The staff throughout the hotel were generally pleasant and obliging.
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- Also Known As:
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- BEST WESTERN Banbury House Hotel Oxfordshire