I have never been so disgusted in my entire life with the abysmal service and food provided by muffin break! I am a vegetarian and I ordered a mozzarella and vegetable panini and instead I was given a mozzarella and PEPPERONI panini, at which point I went to return it and politely told the manager who had taken my order that he had given me the wrong thing. Instead of apologising, he responded in a very aggressive manor saying that I had ordered the pepperoni and I was wrong NOT him! He refused to even refund my money or give me his name and the number for the head office so that I could complain officially. He was so aggressive the entire coffee shop was looking at us, I have never been so embarrassed in my entire life! Aside from this all the other food we ordered was also of abysmal quality, the milkshakes were watered down the vegetarian slice was cold and tasteless... Safe to say I won't be going back there again.
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