The last two times we have been here have been AWFUL..... the most recent being today (6/9/13) we waited about 15 minutes to be seated despite the restaurant being practically empty, there were about 3 staff working the floor. Our order was taken fairly quickly and our drinks arrived soon after. We got our salad and waited for our starter.... and we waited and we waited some time later it arrived but by this time we had finished our drinks, no offer of a refill so I had to ask. One of our forks had a metal shard hanging off so gave it to the manager and told him to bin it...... no replacement fork arrived! No sooner had our starter arrived our pizza then arrived "oh shall I keep this on the hot plate until your ready?" asked the waitress..... we finished our starters and waited for our pizza, no one cleared our plates or empty drinks until the pizza came back out and then it was only because there wasn't enough room on the table to put the pizza down!!! The starter plates were cleared away but the empty drinks glasses remained. The pizza itself was luke warm and the toppings had dried out. The waiter then came over and asked (whilst my son had a slice of pizza in his hand and one left on his plate) "Shall I clear these for you.... I take it you have finished?" Err No, does it look like we have finished?? Not once were we asked if everything was ok.
BY FAR THE WORST PIZZA HUT I HAVE EVER VISITED...... the last time we visited we found hair in our stuffed crust..... WILL NOT GO BACK..... EVER!!