We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Positive Review”
Review of Cromwell Lodge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cromwell Lodge
Ranked #7 of 10 Hotels in Banbury
Derby, United Kingdom
Level Contributor
3 reviews
“A Positive Review”
Reviewed 10 August 2014

We have just spent a weekend at Cromwell Lodge and having read some disappointing reviews we were pleasantly surprised. It is obviously an old building but our room (room 20) was comfortable with a good bathroom and was lovely and clean. The breakfast was excellent with a very good choice of hot dishes and plenty of cereal fresh fruit and pastries.

The manageress was very efficient and very pleasant.

If we were returning to the area we would have no hesitation in staying again.

Kathryn C

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank KathrynC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 17 August 2014
Thank you very much for taking the time to leave us feedback on your recent stay at the Cromwell Lodge, we are very pleased that you enjoyed your stay with us. Our Breakfasts are something which we pride ourselves on and are thrilled that you enjoyed it! I will ensure you kind words are passed on to the appropriate member of staff. We really hope that we can welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

533 reviews from our community

Traveller rating
    149
    176
    102
    63
    43
See reviews for
84
255
16
77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Carterton, oxfordshire
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 August 2014 via mobile

After staying at the Cromwell I would say the rooms are good (but the room we had were quite dark lighting) personally I would say this place is average and for the price we payed we expected a bit of luxury (and was disappointed)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sazzleroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 17 August 2014
Thank you for taking the to leave feedback on your recent stay, we believe that all feedback is an invaluable tool to be able to continually improve, we hope that you will return to the Cromwell Lodge and we can restore your faith in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 August 2014

Stayed for just one night in this old inn, situated in the middle of Banbury. The location is good, convenient for the town centre and local attractions. Main road outside is noisy if you have a room overlooking the front. Room (18) was fine, a bit old fashioned but full of character, just the way I like it. The staff were very pleasant and helpful. Excellent breakfast with good sausages(Gloucester Old Spot!). We had a meal deal (£10 for two mains) for dinner and that was very good.

The only drawback for me was that this is a Greene King Hotel so only their ale on offer in draft form. I had a fairly tasteless pint of IPA (too warm !) and was forced to then go for a Stella which at least has some flavour. G K pubs should definitely start to offer at least one local cask ale to pull in the weirdy beardy real ale..ers !

All in all very pleasant and t be recommended. Hint-take a couple of bottles of real beer to drink in the room!!

Room Tip: See review.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank aaandykov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 17 August 2014
Thank you for taking the time to leave feedback on your recent stay at the Cromwell Lodge. We believe that all feedback is invaluable to help us to continue to improve, we apologise for any inconvenience caused by us not providing more than one draft Ale, we hope you will return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
2 reviews
Reviewed 27 July 2014 via mobile

For the second week in a row we've sat on a group table and eaten separately, due to slack service. The manager is a wet lettuce with zero decision making capability and operates with a passive aggressive stance, neither backing his staff or the customer. Definitely wouldn't go back as I like eating with my family, not on my own whilst they watch drooling! However, if you'd like a masterclass in excuses, then this is the one for you.

Stayed July 2014, travelled with family
Helpful?
Thank Tarquinflump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 28 July 2014
We apologise for the delay in service you experienced and we will be taking on your feedback and measures have already been put into place to stop this from occurring, we hope you will return to the Cromwell Lodge in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Banbury hotels

Cambridgeshire
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2014

I stayed here for one night prior to business. This is not a hotel it is a pub and not a very claen one with rooms. My room had no window!! With temperatures in 30 degrees this was unbearable and surely contravines health and safety. I waityed an hour for a plate of fish and chips and I must have stayed under ther room where a pack of wilder beast were roaming the whole night.

It needs a good claen and upgrading of rooms.

Room Tip: Ask if it has a window before booking
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank longbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 28 July 2014
Thank you for taking the to leave feedback on your recent stay, we believe that all feedback is an invaluable tool to be able to continually improve, we hope that you will return to the Cromwell Lodge and we can restore your faith in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

This Hotel is tatty! Nothing like the pictures you will see online. We booked in here as we couldn't get rooms in the Whateley Hall Hotel which is about 100yrds up the road, and our preferred choice.
Sadly, this place does not live up to its marketing literature, which is a shame as it is ideally placed to pick up the overflow from the Whateley and has the potential to provide a very satisfactory alternative on occasions when the above is booked out.
We experienced ...
An outdated and very badly lit bedroom
A Bathroom with no shaving light and a low power bulb to light the rest of the room (no window).
A shower over the bath that swivelled 90o on its mount when you turned it on. (fine if you want to wash the walls, not so good if you want to wash yourself!)
A bar/restaurant with tables that were “Sticky” to the touch.
A chief that didn’t know how to cook (pork belly served with the crackling that was still white and floppy).
Breakfast choices (some kind of take on Eggs Benedict... Eggs Kiev or Eggs Vladivostok or something, I can’t remember the precise name) that had to be sent back as there was so much mustard in the mix it was inedible.
Tea at breakfast was made with water that had been stored in a coffee thermos made so making tea undrinkable (unless you like Cofftea that is). The table next to ours were given a teapot that had no lid, when they asked why, they were told it was because the lid could not be found. No thought of getting these people a replacement, just ‘I can’t find the lid’. Wow!
I could go on.
To be fair, if you think of the Cromwell Lodge as an Inn rather than an Hotel, I think you will be quite happy with what you get for the money. It’s all down to perception and expectations I suppose.

  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 28 July 2014
Thank you for taking the time to leave us feedback on your recent visit to the Cromwell Lodge, we apologise for the inconveniences you experienced during your stay we use feedback as a way of being able to continually improve our standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 22 July 2014

Both myself and my father have enjoyed staying at this hotel on numerous occasions since 2002. We appreciate the hotels cleanliness, tidiness, very comfortable rooms and excellent food. Every member of staff is friendly, polite and keen to offer help. A big thank you to Old English Inns, for providing a truly outstanding hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank CaptainSensaable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review, 28 July 2014
We really do appreciate all feedback, but we especially appreciate your kind words, the Team were thrilled to hear your comments! We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Banbury hotels
0.1 mi away
Mercure Banbury Whately Hall Hotel
0.4 mi away
Best Western Banbury House Hotel
2.4 mi away
Best Western Plus Banbury Wroxton House Hotel
Show Prices
Show Prices
Show Prices
1.2 mi away
Premier Inn Banbury (M40, J11) Hotel
3.3 mi away
Red Lion Hotel
Red Lion Hotel
#1 of 1 in Adderbury
4.0 of 5 bubbles 424 reviews
5.6 mi away
Deddington Arms Hotel
Deddington Arms Hotel
#1 of 1 in Deddington
4.5 of 5 bubbles 497 reviews
Show Prices
Show Prices
Show Prices

Been to Cromwell Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cromwell Lodge

Property: Cromwell Lodge
Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Region: United Kingdom > England > Oxfordshire > Banbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #7 of 10 Hotels in Banbury
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Hotels.com, Odigeo, Priceline, TripOnline SA, Evoline ltd, Cancelon, HRS and HotelQuickly so you can book your Cromwell Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cromwell Hotel Banbury
Cromwell Lodge Banbury, Oxfordshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing