Review of Ninesprings Apartment
Reviews from our community
1 review The apartment was spotless and had everything we needed for a comfortable stay. We especially appreciated the laundry machine! It was located within easy walking distance to the city center and was just across the street from the beautiful county park.
1 review
The apartment has some nice features but also a few drawbacks. Well equipped kitchen was a real benefit, plus being relatively close to Ninesprings walks.
Communications with the owner were good and all went very smoothly.
The main issue for us was neighbour and road noise. You could hear every sneeze and couch from the apartment below, plus we had to contend with sharing TV noise from the neighbours. Road noise was very loud in both bedroom and living area. Our sleep was impacted by the sound of cars and lorries for good chunks of the night.
Final grumble, someone had decided to place a chair to the side of the front door and smoke. The entrance smelled of stale smoke which was quite off putting.
Would we stay there again - no.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
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- Was the property as advertised?
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- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
Thank you for your review and the kind words regarding the service and the apartment. I will happily address each of your issues
I am a little mystified regarding any noisy neighbours as these apartments are always very quiet and respectful. I can only conclude that the person nearby is also visiting and that it was simply bad timing. I can only apologise for this but it is something out of my control.
The plastic chair was nothing to do with the apartment, someone must have placed there recently. This has now been removed.
Regarding the traffic noise, I’m afraid I cannot concur with your comments regarding this, as you make it sound as if the apartment is next to a motorway. The apartment is ideally situated in the town center and is located road side. However, Yeovil is a quiet country town and I can assure you there are no lorries during the night time and also very few during the day. Although there is some background traffic noise whenever a larger vehicle may pass, this is by no means at an unacceptable level. The apartment is equipped with double glazing therefore I can only assume that you had the windows open hence any traffic noise being amplified.
Regards
Stuart
54 reviews
24 hotel reviews
32 helpful votes
While thinking of things to say about this apartment I can honestly say that I can’t find ANY fault with this place at all. I stayed here for six weeks over the Christmas period 2014/15. A five minute walk into town and The Octagon Theatre and within walking distance of the Cinema and good restaurants.
The apartment was clean with plenty of room. A relaxing living room, everything you needed in a modern day kitchen (including a washing machine) an amazing shower in the bathroom and the bed in my room (double) was very very comfortable. I couldn’t ask for more. Perfect.
2 reviews I stayed here with my wife and four year old boy for five week whilst waiting for the completion of a house purchase. The appartment was excellent in several ways - clean, spacious, well equipped, fast broadband, good location (5 minute walks to the town centre and to the country park). I would highly recommend this appartment.
Glad you enjoyed the location of the apartment, welcome back any time, take care
2 reviews
We spent 5 nights using the apartment as a base to see some of Somerset and Dorset. We were well connected from here as Corfe castle and Charnmouth (both at opposite sides of dorset) were both only an hour by car, as was cheddar gorge. More local to Yeovil, the fleet air museum was less than 15 mins away and was worth the visit.
The apartment itself is exactly as per the photos and description and is clearly kept in excellent condition with everything you might need for a stay of any length.
Stuart was also most helpful.
I have no hesitation in recommending this apartment.
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Thanks for your review and glad you enjoyed your trip, thanks Stu
1 review
My wife and I stayed at Ninesprings for almost four weeks with our two young sons aged 3 and 1. And I can honestly say that the apartment was fantastic.
Firstly, the location was excellent - just a 3 minute walk from Yeovil town centre (perfect for our 3 year old to scooter on a daily basis) and a mere 2 minute walk from the gorgeous Ninesprings Country Park. We also made quite a few visits by car to surrounding areas and it was extremely convenient that the apartment came with a private parking space that had a direct walkway to the front door.
Secondly, the apartment itself was splendid and had a real home from home feel about it. Exquisitely modern and exceptionally well-equipped, it was very comfortable and also quiet and private. Additionally, it was very easy to maintain throughout our stay - it seemed that absolutely everything had been taken into consideration when originally setting up the apartment for rental. With our two young boys we had an enormous amount of washing to get through and we were very grateful for the boiler room inside and the washing line outside!
Finally, I must just add that Stuart (the landlord) was super efficient right from our initial booking and he did everything to ensure we had a great stay. I would have no hesitation in recommending this apartment - in fact, we look forward to staying again next summer!
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| Friends getaway | People with disabilities |
| Families with young children |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
Many thanks for looking after the place (never easy with young ones). Hopefully we will see you again soon when you are back in the country, thanks Stu
1 review
Date of stay 25th July to 8th August 2014
These where my booked dates but unfortunately my wife was not happy with the location of the property and we did not even stay one night.
The photos of the inside of the apartment are 100% and is very well equipped and furnished to a good standard.
We where expecting a modern type of apartment building and where extremely surprised and shocked when we arrived to an ex housing association flat that has a shared entrance from the back of the building and with neighbours that where drying their clothes in this entrance.
To be fair if you are not to bothered about the location then the apartment is fine but for us we expected something totally different.
and paid heavily for our mistake.
Would suggest you ask for Photos of the exterior before booking.!!!
As an owner I always strive to ensure that any rental property is exactly as advertised with no hidden issues which would surprise guests on arrival.
In your case I believe you have responded in a very unfair, uncompromising manner, making the apartment sound as if it is located in a slum, yet it is actually perfectly situated for all local shops, restaurants, pub, swimming pool, cinema, national park and theaters (all within 5 minutes walking distance). The apartment also comes with private parking. In addition, the area is more than respectable, clean, tidy and quiet. Inside, the apartment is arguably one of the best in the town.
You demanded a full refund based on your assumption that the property and its surroundings would be in a ‘hotel-style’ private location, yet the property is clearly advertised as a privately owned apartment.
The apartment does offer guests the opportunity to use the washing line outside and most guests make good use of this and find it very helpful when they stay. Your suggestion that people are hanging their washing in the entrance is simply a lie. Any washing would have been seen in neighbouring apartment’s private garden areas.
Your review is unjustifiably damaging and not based on fact. All I can do as an owner in response is hope that future guests take note of all of the reviews as a whole.
If anyone considering staying, I am more than happy to assist with any doubts they have at all, before committing to any booking payment.
