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“feeling at Home in a big hotel”
Review of Chatsworth Hotel

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Chatsworth Hotel
Ranked #6 of 11 Hotels in Worthing
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“feeling at Home in a big hotel”
Reviewed 3 September 2012

Not being a frequent user of Hotels the Chatswood made me feel and home....and very helpful..to helping me get the most of the facilities it offered . The staff were very helpful..and offered helpful advice if I looked a little lost...I would definitely recommend this Hotel to anyone staying in the area.Despite being near the sea..it was very quiet night and day.Advantage for me was the proximity to the town centre area. It gives you all you need at reasonable rate.

  • Stayed August 2012, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine57_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
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  • Cleanliness
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Kent
Level 5 Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 31 August 2012 via mobile

A traditional Hotel that has been in the same family for generations. Great service and centrally located for the sea front and town centre. We booked this on the day for one night and it came out cheaper than the travelodge with breakfast included. Room was compact but clean and with all the usual facilities. Overlooking a garden you could see the sea to your right. Didn't find the bed overly comfortable and it was a little noisy at the evening drew on (from people on the street). Breakfast was very nice - continental breakfast buffet with a cooked option - poached eggs were done to perfection. Overall very pleasant stay.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 731JJV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 August 2012

Stayed here recently for a family wedding and overall I believe the hotel warrants their three star rating. The decor and furnishings are a little dated but this did not detract from our stay. Our room was spacious and clean, though I would recommend a TV replacement programme. My only real complaint about this hotel is that there seem to be a high number of staff paid to do nothing but stand around and talk to each other. With so many staff, I should not have to wait five minutes for one of them to appear in the bar to serve me a drink and whilst the Maitre D' was most welcoming in the breakfast restaurant, we still had to wait 15 mins for a waitress to collect our order whilst three or four of them floated about achieving little. All in all, I would recommend this hotel, however, if the staff sharpened up their customer focus, it would be a real gem on the South Coast of England.

Room Tip: Ask for a garden/sea view in advance.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry_Cobeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChatsworthHotel, Manager at Chatsworth Hotel, responded to this review, 14 October 2012
Thank you for your recent review and kind remarks regarding our three star rating, room and food. I am sorry to hear that you felt that our staff lacked customer focus. We do train our staff to the highest levels and concentrate on personal customer service . I apologise that you had to wait to be served. We hope that this did not affect your stay too much and look forward to welcoming you back to the Chatsworth Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
s.wales
Level 4 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 August 2012

My wife and myself visited the Chatsworth Hotel with a KGB deal for three nights 25/27th August 2012, we thought the Hotel was in need of some serious decoration, some of the carpets on the staircase's were threadbear,and also on the corridors, the room we stayed in was very warm and small although it had air conditioning we could not keep it on all the time as it disturbs ones sleep, also the beds need renewing as they are quite worn and the springs make a noise when you lay down or move, we appreciate that this is a listed building but what needs attention will not break listed building regulations so come on Chatswoth Hotel get your act together,what i will say is the staff so polite and helpful in all parts of the hotel and the food is really good, in saying all this we enjoyed our first stay in Worthing.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank snapper41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChatsworthHotel, Manager at Chatsworth Hotel, responded to this review, 14 October 2012
Thank you for your recent review and kind remarks regarding the staff and food. I am sorry to hear that you felt that the hotel needs updating, we are currently looking into updating certain aspects of the hotel. We hope that this did not affect your stay too much and look forward to welcoming you back to the Chatsworth Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2012 via mobile

It was pretty perfect. Service was excellent, I asked for a banana at breakfast and it came with slits in it ready! Awesome! Rooms a little basic, needs more parking spaces and be careful cause lots of wardens come and inspect your car and give u tickets. The fair outside in some seasons can be noisy until quite late at night unfortunately. The manager was open and easy to talk to, we chatted away immediately. All in all a lovely place. x

  • Stayed November 2011
    • Value
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    • Service
Helpful?
Thank Twinsecretagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChatsworthHotel, Manager at Chatsworth Hotel, responded to this review, 14 October 2012
I am pleased that you enjoyed your stay with us and thank you for your comments. I look forward to hopefully welcoming you again to the Chatsworth Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
solihull west midlands
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 August 2012

Had a 2 night stay at the Chatsworth from 11 August 2012. This hotel is really nice..comfortable..clean..spascious light rooms...good en suite facilities. Breakfast was also excellent. I would highly recommend this hotel.
just one small fault was no air conditioning which meant we needed to leave windows open day and night but maybe this room was an exception...otherwise perfect. Thank you Chatsworth Staff

Room Tip: we had room 242 which overlooked styne gardens and the sea in the distance..very nice apart from no...
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank p0ppy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2012

We stayed at the hotel for three nights in a family room (2 adults and a 10 year old boy). We were on the second floor and whilst we did not have a view, the room was spacious with a large shower room and air conditioning. The staff (both in reception and in the restaurant) were outstanding and the breakfast was excellent. We had a slight problem with the TV in the room and this was sorted out straight away. The location was ideal with parking outside (permit available for a small charge at the hotel). The sea is literally across the road and there was an excellent pizzeria next door if you don't want to eat in the hotel restaurant. The decor is a little tired in places but this is more than compenstated for by the staff and friendly atmosphere. We would definitely stay here again.

Room Tip: If you are booking a family room ask for one away from the extractor fans of the restaurant next doo...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chatsworth Hotel

Property: Chatsworth Hotel
Address: Steyne, Worthing BN11 3DU, England
Region: United Kingdom > England > West Sussex > Worthing
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Worthing
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chatsworth Hotel 3*
Number of rooms: 97
Official Description (provided by the hotel):
Chatsworth Hotel has 97 ensuite bedrooms, all varying in size and appearance and with many overlooking the sea and Steyne Gardens. We always offer double or twin rooms for sole occupancy where required and some bedrooms also have air conditioning. All benefit from a desk area and complimentary wi-fi and are comfortably appointed to ensure you get a good nights rest. Room service is available 24 hours a day for cold snacks, our bar is open for hot food between midday and 1.45pm and our Restaurant is open in the evenings.For special occasions we have a number of luxury four poster suites with beautiful seaviews and for families we offer rooms with an adjoining room with bunkbeds. Accessible rooms are also available, and we have two lifts, serving our three floors. We also have a well stocked Games Room, with two slate bedded Snooker tables,a pool table, table tennis, darts and a skittle alley. Parking is available on street outside the hotel or at the local NCP car park. Unfortunately we do not have a car park but do offer discounted parking vouchers to our guests.Call our Reception team to discuss your requirements, or book online. ... more   less 
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Also Known As:
Chatsworth Hotel Worthing, West Sussex

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