Absolutely despicable. We arrived for the carvery and ordered our drinks and then sat down at our table. We then proceeded to the food counter to be told that they had ran out of a few items which are usually served.
Disappointed we felt there was little point staying as we came for the whole meal and not just part of it. We spoke to the Manager called Nicola who was very unhelpful and blasé and very unapologetic in her approach. She informed us that we still had to pay for our drinks which we had clearly only ordered to go with our meal. If we had been informed prior to booking that there was only part of a carvery available we would not have stayed.
The waitress was more professional that the Manager and had a lovely helpful manner. We shall never return and ensure that we tell people of our bad experience.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Evoline ltd and Ebookers so you can book your The Highdown Hotel & Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Highdown Hotel And Restaurant
- Highdown Hotel Worthing
- The Highdown Hotel & Restaurant Worthing, West Sussex